I was doubtful that I would get the loan as I have been turned down in the past but from the moment of going through the questions and completion it was a breeze. Bamboo delivered on their promise an... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Oh wow, what can I say...... They are brilliant!!!!!! They needed two wage slips, but because I have just started a new job and only had a single payslip to hand, they waited two days until my nex... See more
Company replied
Great company to deal with, very professional. Everything done online, easy to fill the application form in. Bamboo accepted my application after other lenders had refused but they didn't charge stup... See more
Company replied
I recently had a really positive experience with this loan company and wanted to share how smooth the whole process was. From start to finish, everything felt quick, simple, and well-organized.... See more
Company replied
Company details
About Bamboo
Written by the company
Bamboo: Personal Unsecured Loans
Bamboo is a direct lender that offers unsecured personal loans between £2000 and £15000 with flexible terms from 12 to 60 months. We help our customers find an affordable loan that fits their individual credit situation. We pride ourselves on being a transparent lender and make sure our process is fast and simple. Bamboo is authorised and regulated by the Financial Conduct Authority. As a responsible lender, Bamboo adheres to the standards of good practice set out in the FLA Lending Code.
Bamboo's service is trusted by over 240,000 customers and we’re proud to have been voted Best Personal Loan Provider five times at the 2017, 2018, 2019, 2021 and 2022 Consumer Credit Awards.
Contact info
Southampton, United Kingdom
- 0330 159 6010
- contactus@bambooloans.com
- bambooloans.com
4.9
Excellent
33K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Bamboo
Thank you for your positive feedback, we are pleased to read.
Kind regards,
Bamboo.
Reply from Bamboo
We're happy to hear that the loan process was quick and easy for you. Thank you for your recommendation!
Kind regards,
Bamboo.
Reply from Bamboo
We're happy to hear that our service was fast and the process was completed quickly. We appreciate your positive feedback and your time!
Kind regards,
Bamboo.
Reply from Bamboo
We're happy to hear that you received a quick decision and timely money transfer. Thank you for sharing your positive experience with us!
Kind regards,
Bamboo.
A loan company with the actual balls to help people turn their lives around
Only company out there who is brave enough to help people and give a person a chance to turn their life around. Will always be forever grateful. Whole service and process was outstanding and flawless.
14 April 2026
Reply from Bamboo
We're glad to hear we could assist you. It's greatl knowing our service and process were outstanding for you. We appreciate your gratitude and are happy to provide support.
Kind regards,
Bamboo.
Reply from Bamboo
We're happy to hear that you found it straight forward, quick, and easy. Thank you for your positive feedback; we appreciate it.
Kind regards,
Bamboo.
Reply from Bamboo
We are happy to hear that it was quick and easy for you and that we could assist you. Thank you for your positive feedback; we appreciate it.
Kind regards,
Bamboo.
Super fast efficient transparent…
Super fast efficient transparent service delivered with honesty meeting all my requirements.
1 April 2026
Reply from Bamboo
We appreciate your feedback and are happy to learn that you found our service fast, efficient, transparent, and honest while meeting your needs.
Kind regards,
Bamboo.
Reply from Bamboo
We're happy to hear that the process was super easy and quick for you! We appreciate your recommendation and thank you for your feedback.
Kind regards,
Bamboo.
Reply from Bamboo
We appreciate your feedback and are happy you found our website fast and easy to use.
Kind regards,
Bamboo.
Great communication throughout all…
Great communication throughout all straight forward and very quick to sort everything out, I highly recommend this company
8 April 2026
Reply from Bamboo
We're happy to hear that our communication was effective, straightforward, and quick. We appreciate your recommendation and thank you for sharing.
Kind regards,
Bamboo.
Reply from Bamboo
Thank you for the review, we are pleased to read.
Kind regards,
Bamboo.
Quick and easy aplication
8 April 2026
Reply from Bamboo
We're happy the application was quick and easy for you. We appreciate your positive feedback.
Kind regards,
Bamboo.
The whole experience was simple and…
The whole experience was simple and uncomplicated from start to finish. It was a pleasant surprise to be able to complete this transaction effortlessly. The overall service and the helpful applications all added to the easy experience.
11 April 2026
Reply from Bamboo
We're happy the entire process was simple and uncomplicated for you. It's great to hear you were pleasantly surprised by the effortless transaction. We appreciate your feedback about the service and helpful applications adding to the easy experience.
Kind regards,
Bamboo.
The portal made the entire application…
The portal made the entire application process simple and easy to follow. Everything was clearly explained at every step, making it a smooth and stress-free experience. Customer service was great too. Really impressed and looking forward to being a loyal Bamboo customer!
8 April 2026
Reply from Bamboo
We're happy to hear that our application process was simple and easy to follow. It's great to know that the clear explanations and customer service contributed to a smooth, stress-free experience. We appreciate your positive feedback and look forward to having you as a loyal customer!
Kind regards,
Bamboo.
Reply from Bamboo
We're happy to hear that our process was simple and stress-free for you. Thank you for your positive feedback; we appreciate your time.
Kind regards,
Bamboo.
Reply from Bamboo
Thank you for the review, we are pleased to read.
Kind regards,
Bamboo.
Great fast service very easy to deal…
Great fast service very easy to deal with money in account same day would highly recommend .
8 April 2026
Reply from Bamboo
We're so glad to hear that you experienced great and fast service! We appreciate you mentioning how easy it was and the same-day deposit. Thanks for recommending us.
Kind regards,
Bamboo.
First time using this service very easy…
First time using this service very easy and very helpful they can talk you through the application to help you. If anyone in need I highly recommend bamboo
8 April 2026
Reply from Bamboo
We appreciate you sharing your experience! We are happy to know that our service was easy to use and helpful, and that our team supported you through the application process. Thank you for recommending us!
Kind regards,
Bamboo.
Reply from Bamboo
We're happy the application process was easy and that you found our services professional. We appreciate your positive feedback.
Kind regards,
Bamboo.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.