Bamboo Reviews 33,347

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 1,830 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user experience, finding the application process to be quick, simple, and straightforward. Many highlight the efficiency of the service, noting rapid response times and swift payment processing. People also appreciate the clear communication and the helpfulness of the staff, making the overall experience stress-free and easy to manage. However, some customers also noted that it can take up to five days for the money to be deposited into their account, and a few mentioned unexpected activity on their credit file.

What people talk about most

User experience

Clients share positive opinions on user experience, consistently highlighting the ease and simplicity of the... See more

Service

Users describe positive interactions with service, highlighting its reliability, straightforwardness, and... See more

Payment

Reviewers highlight positive aspects of payment. Customers consistently praise the ease and speed of the... See more

Response time

Reviewers mention positive feedback about response times. Customers consistently praise the speed and... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was doubtful that I would get the loan as I have been turned down in the past but from the moment of going through the questions and completion it was a breeze. Bamboo delivered on their promise an... See more

Company replied

Rated 5 out of 5 stars

Oh wow, what can I say...... They are brilliant!!!!!! They needed two wage slips, but because I have just started a new job and only had a single payslip to hand, they waited two days until my nex... See more

Company replied

Rated 5 out of 5 stars

Great company to deal with, very professional. Everything done online, easy to fill the application form in. Bamboo accepted my application after other lenders had refused but they didn't charge stup... See more

Company replied

Rated 5 out of 5 stars

I recently had a really positive experience with this loan company and wanted to share how smooth the whole process was. From start to finish, everything felt quick, simple, and well-organized.... See more

Company replied


Company details

  1. Non-Bank Financial Service

About Bamboo

Written by the company

Bamboo: Personal Unsecured Loans

Bamboo is a direct lender that offers unsecured personal loans between £2000 and £15000 with flexible terms from 12 to 60 months. We help our customers find an affordable loan that fits their individual credit situation. We pride ourselves on being a transparent lender and make sure our process is fast and simple. Bamboo is authorised and regulated by the Financial Conduct Authority. As a responsible lender, Bamboo adheres to the standards of good practice set out in the FLA Lending Code.​
Bamboo's service is trusted by over 240,000 customers and we’re proud to have been voted Best Personal Loan Provider five times at the 2017, 2018, 2019, 2021 and 2022 Consumer Credit Awards.

Contact info

4.9

Excellent

TrustScore 5 out of 5

33K reviews

5-star
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Rated 5 out of 5 stars

Excellent speedy no fuss service

Excellent speedy no fuss service

6 May 2026
Bamboo logo

Reply from Bamboo

We appreciate you taking the time to leave us this great review; we are so glad you found our service speedy and easy.

Kind regards,
Bamboo.

Rated 5 out of 5 stars

After losing my job suddenly and…

After losing my job suddenly and worrying about my loan, bamboo were so helpful and supportive, alleviating and stress and concerns. The whole team were great but shout out to James, phenomenal service.

9 May 2026
Unprompted review
Bamboo logo

Reply from Bamboo

We're happy to hear that we could provide support during a difficult time and alleviate your concerns. We appreciate your recognition of the team's efforts and thank you for your positive feedback.

Kind regards,
Bamboo.

Rated 5 out of 5 stars

I was doubtful that I would get the…

I was doubtful that I would get the loan as I have been turned down in the past but from the moment of going through the questions and completion it was a breeze. Bamboo delivered on their promise and gave me the loaned I asked for. I couldn’t be happier and I can seriously recommend them to anyone looking forward a loan.

8 May 2026
Bamboo logo

Reply from Bamboo

We're happy to hear that your experience was a breeze and that we delivered on our promise. We appreciate you recommending us to others looking for a loan. Thank you for your positive feedback!

Kind regards,
Bamboo.

Rated 5 out of 5 stars

No hassle and straight forward forms…

No hassle and straight forward forms ...and staff on the phone was very helpful and pleasant

8 May 2026
Bamboo logo

Reply from Bamboo

We appreciate you taking the time to share your feedback. We're happy to hear that our forms were straightforward and our staff helpful. Thank you!

Kind regards,
Bamboo.

Rated 5 out of 5 stars

Very quick and easy application process…

Very quick and easy application process from beginning to end. Would recommend.

7 May 2026
Bamboo logo

Reply from Bamboo

We're happy to hear that you found the application process quick and easy. We appreciate your recommendation and are grateful for your feedback!

Kind regards,
Bamboo.

Rated 5 out of 5 stars

They helped me straight away

They helped me straight away, easy to apply

7 May 2026
Bamboo logo

Reply from Bamboo

We're happy to hear that we could help you right away and that the application process was easy. We appreciate your feedback!

Kind regards,
Bamboo.

Rated 5 out of 5 stars

Easy to Apply

Easy to Apply, Amazing experience.Thank you very much.

24 April 2026
Bamboo logo

Reply from Bamboo

We're happy to hear that the application was easy and that you had an amazing experience. Thank you very much for your positive feedback!

Kind regards,
Bamboo.

Rated 5 out of 5 stars

Amazing.!

Very easy.. was fast and swift and I was happy with the whole process.

7 May 2026
Bamboo logo

Reply from Bamboo

We appreciate you sharing your feedback. We're so happy to hear that the process was fast and easy, and that you were happy with the service.

Kind regards,
Bamboo.

Rated 5 out of 5 stars

Simply and easy and used the loan to…

Simply and easy and used the loan to consolidate my loans and it made my overall payments alot less and manageable.

7 May 2026
Bamboo logo

Reply from Bamboo

We're happy to hear that you found the process simple and easy. It's great to know that we could help make your overall payments more manageable through consolidation. Thanks for your feedback!

Kind regards,
Bamboo.

Rated 5 out of 5 stars

Fantastic company

Fantastic company

7 May 2026
Bamboo logo

Reply from Bamboo

We're happy to hear that you had a very good experience. Thank you for your positive feedback!

Kind regards,
Bamboo.

Rated 5 out of 5 stars

Flexible loan and good communication Team

Bamboo loan is straight forwardto apply apply . Good communication and on time payment. Highly recommend.

6 May 2026
Bamboo logo

Reply from Bamboo

We're happy to hear that your application process was straightforward and our communication and payment timeliness met your expectations. Thank you for your recommendation!

Kind regards,
Bamboo.

Rated 5 out of 5 stars

Low payment excellent customer service

Low payment excellent customer service

6 May 2026
Bamboo logo

Reply from Bamboo

We appreciate your feedback and are glad you found our customer service excellent. Thank you for sharing your experience with us.

Kind regards,
Bamboo.

Rated 5 out of 5 stars

I found it very easy and quick to apply…

I found it very easy and quick to apply on line and the money was in my bank very quickly

6 May 2026
Bamboo logo

Reply from Bamboo

We're happy that you found the online application process easy and quick, and we appreciate you letting us know the funds arrived promptly. Thank you!

Kind regards,
Bamboo.

Rated 5 out of 5 stars

Process was easy

Process was easy , fast and efficient

6 May 2026
Bamboo logo

Reply from Bamboo

We're happy to hear that our process was easy, fast, and efficient for you. Thank you for your positive feedback!

Kind regards,
Bamboo.

Rated 5 out of 5 stars

Bamboo made the process really easy and…

Bamboo made the process really easy and they were true to there word and I had the money in my account by 1 pm the next working day!

6 May 2026
Bamboo logo

Reply from Bamboo

We're happy to hear that the process was easy for you and that you received your money promptly. Thank you for taking the time to leave us a review!

Kind regards,
Bamboo.

Rated 5 out of 5 stars

Couldn’t have had a better service

Couldn’t have had a better service. Fast and efficiency.

30 April 2026
Bamboo logo

Reply from Bamboo

We're happy to hear that you had a positive experience with our fast and efficient service. Thank you for your valuable feedback!

Kind regards,
Bamboo.

Rated 5 out of 5 stars

Very easy to apply and understand

Very easy to apply and understand. Just what's needed.

21 April 2026
Bamboo logo

Reply from Bamboo

We appreciate you sharing your feedback. We're so happy to hear our application was easy to apply and understand.

Kind regards,
Bamboo.

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