Bambinos & Beyond Reviews 

442
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 222 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, friendly, and guiding them through the entire selection process. People are also very satisfied with the product quality, describing items as beautiful, durable, and completely meeting their expectations. Shoppers often describe how easy it is to find the right items and appreciate the smooth transactions in-store. Though some reviewers were not happy with unexpected delivery delays and long waiting times for their purchases. Some people also noted that communication could be improved, mentioning difficulties when trying to get timely updates and tracking details.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the outstanding quality and... See more

Delivery service

Reviewers share mixed feedback about delivery service, with many customers praising fast, next-day shipping... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with some consumers praising fast shipping times,... See more

Staff

Customers had positive experiences with staff, frequently highlighting their helpfulness, friendly advice,... See more

Customer service

Consumers find customer service to be ambiguous, reflecting a significant division in people experiences.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I am pleased to update my previous poor review. The Nursery furniture has finally arrived which looks great, good quality and easy to assemble. I understand the problem was with the supplier outside... See more

Rated 4 out of 5 stars

I have been to the shop once to get my cosatto giggle 4 as this shop had pushchairs on display so you could have a look at it properly which is great. We definitely lack shops like this. I then... See more

Rated 3 out of 5 stars

Item has never been an issue, but both times I’ve ordered (second item yet to be received) I’ve received an email on the day of delivery stating the item will be late. Whenever I’ve ordered it states... See more

Rated 5 out of 5 stars

We purchased a pushchair from Bambinos & Beyond & the whole experience from start to finish was second to none! From trying the pushchair in our car to car seat safety & different types putting our... See more


Company details

  1. Baby Store

Written by the company

At Bambinos And Beyond, we believe in the magic of parenting—the sleepless nights, the endless love, and the small moments that make it all worthwhile. As a baby store, we understand that this journey is full of excitement, wonder, and even a little bit of chaos. That's why we’re here: to help make life with your little one just a little bit easier, more beautiful, and more joyful. We know that when you’re a parent or soon-to-be parent, every decision feels big. From the first onesie to the perfect stroller, it’s about choosing what’s best for your baby and your family. That’s why we take extra care in curating products that are not only stylish and functional but safe and dependable too. Whether it’s creating a cozy nursery or finding the ideal gift for a baby shower, we want to be there for you every step of the way. We believe in more than just selling products; we believe in supporting families, in nurturing the connections between parents and their children, and in celebrating the beautiful chaos of this special time. With each item we offer, we hope to bring a little more peace of mind and a lot of joy to your parenting journey. You’re not alone in this—let us help you make every moment, every milestone, and every memory with your little one even more special.


Contact info

3.9

Great

TrustScore 4 out of 5

442 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 37% of negative reviews

Typically replies within 1 month

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3.9

All reviews

(442)

219 reviews in the last 12 months

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Rated 4 out of 5 stars

I ordered my pram from Bambinos &…

I ordered my pram from Bambinos & Beyond because it was the best price around which was a bonus. I haven’t ever heard of the company before so I did a quick search of it on trust pilot and saw the most recent reviews which were all positive so I was feeling confident about the order.

The website stated delivery within 14 workings days which was fine however 14 working days went by and I still hadn’t received dispatch info or heard much so I was a bit anxious as it was a substantial amount of money to pay for a pram. I went back on trust pilot and clicked on the one star reviews and there did seem to be a few with similar experiences of not getting their items within the timeframe stated. So I did really worry. I did contact them via the email provided on the website and they did always get back to me within a day which was positive and I was left feeling a bit more reassured.
I still don’t really understand why my ordered was delayed but ultimately it has now been delivered which is all that matters to me.
So whilst it wasn’t a 5* experience it really wasn’t the worst at all and definitely not a scam company!
I would still consider purchasing from them again in the future.

27 April 2026
Unprompted review
Rated 1 out of 5 stars

My order came with black marks all over…

My order came with black marks all over doesn’t look brand new i paid £140 for a Moses basket for my premature poorly baby

24 April 2026
Unprompted review
Bambinos & Beyond logo

Reply from Bambinos & Beyond

Hi there,

I’m so sorry to see this and completely understand your concern, especially given the circumstances. This certainly isn’t the experience we want for any of our customers.

As we haven’t been made aware of this prior, we wouldn’t have known there was an issue with the item, however we have now emailed you directly so we can get this resolved for you as quickly as possible.

Please rest assured we will do everything we can to put this right for you.

Kind regards,
Bambinos & Beyond

Rated 5 out of 5 stars

Not had chance to use my brand new…

Not had chance to use my brand new cosatto wow xl in silhouette yet as not due 4th baby just yet but got it all set up and my autistic 3 year old absolutely loved it!! He literally sat in it for a hour and wouldn't get out, Bambinos and beyond were amazing, got it sent straight out, from me ordering the pram on the 13th April to receiving it on the 15th!! I didn't think it would come so quick!! Thank you for the wonderful pram, all well packed

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Spidey car seat

I’ve never bought from Bambino’s and beyond previously. I bought a new Spidey car seat from my 4yr old grandson who has outgrown his current one. It’s really good value and cheaper than Amazon. Really good quality, comfy and service/delivery was exceptional. I wasn’t in the first delivery, no issue and met my delivery choices with ease. Very happy.

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Found the process of picking a…

Found the process of picking a pushchair very overwhelming. Went in store after receiving a leaflet at my maternity appointment and ended up talking to a member of staff who went through things to consider and recommendations. Ended up with a ex display model with a great price and great help from Shannon on returning with additional questions. Thank you :)

17 April 2026
Unprompted review
Rated 5 out of 5 stars

I visited her with my daughter who is…

I visited her with my daughter who is expecting a baby in July.

She’s very young and very conscious about being pregnant.
The staff were very friendly and the service was great. She found a perfect pram.
We will definitely be visiting again.

14 April 2026
Unprompted review
Rated 5 out of 5 stars

I recommend this shop to anybody expecting or with a baby!

I have visited the store several times now. I recommend anyone expecting or with a baby to visit this shop. The staff are so helpful and knowledgeable about all things baby which can be quite daunting as a first time mum on what to buy and how to work things etc! Beautiful shop with lovely staff

28 January 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing, i enquired about the stroller I wanted to buy they said it wasn’t in stock and would take 2-3 weeks In total, to order it in an then deliver to me.. BUT. To my surprise it was out for delivery the next day! And I received it within 2days.. absolutely amazing I’m so happy with the purchase it’s pristine just fabulous! Customer service is great, purchase is great and I’ve got a happy little girl enjoying her new pram! So thank you! Worth every penny and I shall be back and would recommend to anyone

10 April 2026
Unprompted review
Rated 5 out of 5 stars

We bought our pushchair from Bambinos…

We bought our pushchair from Bambinos and beyond. Couldn’t be happier with there professionalism and helpfulness we received by the shop staff. Would definitely recommend Bambinos and beyond as the place to go for anything baby 👌🏻

10 January 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service from start to finish

We purchased a pushchair from Bambinos & Beyond & the whole experience from start to finish was second to none! From trying the pushchair in our car to car seat safety & different types putting our mind at ease when our little one arrived. The staff were amazing! Demonstrating all the different pushchairs & finding our perfect pram for our needs.

Thanks again Bambinos & Beyond will definitely be returning in the future 🥰

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Couldn't ask for better experience

Really positive experience.

First time buying for us and the women was very helpful and knowledgeable and did not pressure us in anyway!

Even priced match and made the whole experience and stress free.

Thank you.

13 April 2026
Unprompted review
Rated 4 out of 5 stars

Great shop

I have been to the shop once to get my cosatto giggle 4 as this shop had pushchairs on display so you could have a look at it properly which is great. We definitely lack shops like this. I then ordered online a high chair that stated delivery up to 14 days however because 14 days was coming up I contacted the customer service and they advised that they waiting for the stock to be delivered therefore i cancelled the order as did not want to wait aby longer however there was no problem with cancellation or a refund.

Refunded fairly quickly without any problems.

Customer service is great.

I will probably buy from them again some time.

9 April 2026
Unprompted review
Rated 3 out of 5 stars

I still haven’t received my parcel

I still haven’t received my parcel. The delivery company said they would deliver it yesterday 10.4.26 between 3.30 and 5.30. I waited in then at 8.30 got a m sage saying the wouldn’t be delivering as they hadn’t got time as a backlog of deliveries. Then I had an email saying they would deliver today but I couldn’t wait in because I had made plans. I have offered to pick up from a pick up point and they are saying that I will be on Tuesday. I am hoping they hear from them again to confirm when I can pick up my parcel. I’m not very impressed with the courier service at all.

11 April 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER FROM HERE WHATEVER YOU DO!!!

DO NOT ORDER FROM HERE!! if you want to be told your order will be delivered within 2 weeks and then get to 4 weeks and STILL have no update on the order!! I've ordered the Cuddleco Beaumont Dresser & Cot Bed costing £988 on 14th March.... I STILL haven't recieved my order and STILL am none the wiser of where my order is! I have spent a fortune refurbishing the baby's nursery and after weeks of doing so the nursery has now been sat ready for 2 weeks without furniture! I'm constantly chasing customer service and I constantly rwcieve the same response which basically doesn't get me anywhere.... I'm none the wiser... I still don't have a delivery date.... I was told last week via email I'd be contacted by cuddleco by the end of the next working day to arrange delivery (Obviously never happened) .... I got in touch again and I was told she was "on the phone to them as we speak".... 2 days went by.... ZERO response from B&B... I chased again.... I was then told "oh cuddleco are closed for the weekend we will contact them on Monday!" - yeah OK.... another set of lies. I have been given a gesture of goodwill for the delay... which quite frankly isn't cutting it at this point! Is constant lies and mulling the customer over! The order has quite early NEVER been made by B&B through to Cuddleco hence why I'm receiving ZERO response from them nor is there an update!! There has clearly been a complete mess up somewhere that someone isn't telling me! I have every right to go to tradi g standard because I've just about had enough!!! I'm heavily pregnant and this is thay absolute last thing I need! If I do no recieve my order by next week I will be filing a report to get the money back and reporting the business as unsatisfactory! The issue here is the lack of communication and the complete lack of care and transparency! Low staffed.... delays WHATEVER.... just be real with with customer and provide them with a live update! I asked for someone to call me to discuss but that also never happened... they also do not answer their landline. If I have to drive down from preston next week I will be doing! And I won't be leaving until I either have my furniture or the cash in my hand!! I really thought I was getting a good saving as the furniture is £200 more elsewhere but what and idiot I was!! I should have sucked it up and paid the extra elsewhere!

14 March 2026
Unprompted review
Rated 5 out of 5 stars

I couldn’t be happier

I couldn’t be happier with my experience! I bought my travel system as an ex-display model and honestly, it looks absolutely brand new.. you’d never know the difference.

From start to finish, the communication has been amazing. I started paying it off early, and they were so accommodating, keeping it in their warehouse until closer to my due date which took a lot of pressure off.

When I finally emailed to arrange delivery, it arrived the very next day, such quick and efficient service!

Overall, I’m beyond impressed and will be recommending them to everyone. Such a smooth, stress-free experience and a brilliant deal too!

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Had a little issue with a changing bag…

Had a little issue with a changing bag I received in my brand new travel system I emailed and received a response within 30 minutes and had a new one 2 days later amazing customer service amazing help and will definitely be using this company again!

26 March 2026
Rated 2 out of 5 stars

Be prepared to wait

It's great that the site have offers and you can save some money, but you will pay for it in the time it takes to arrive and actually get the items!
I received no communication after my orders so followed up after a month. I felt that I was constantly chasing my orders and the communication from the team although friendly, was unprofessional. Please do not call customers "lovely" or sign emails off with an "X".
The items that did arrive finally after about 6 weeks are great- thankfully received them just before we needed them.
I would suggest that estimated delivery times are realistic on the website as it will help a consumer decide whether to purchase or not.

2 April 2026
Unprompted review

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