Great online shop, variety and prices. Full specs for almost every product, description and photos / videos. Only thing I would like improved is to be able to get notified about temporarily unavailabl... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I purchased this from the Netherlands without any issues with customs and with fast delivery. It arrived within one week. For this price, it’s definitely a nice pistol. It feels good, fits comfortably... See more
Company replied
The online ordering process is easy and fast. The price of the Vixen 2 Long is the cheapest I found online, if I don't count the import tax and brokerage fees. With it, the price is still quick comp... See more
Company replied
I was buying for the first time on Balistas and had rather large order. Order came in 3 days in another country which was unexpectingly fast. Everything was neatly and securely packed without any dama... See more
Company replied
Company details
Written by the company
A specialized e-shop offering airguns, optics, and accessories for sport shooting, outdoor activities, and self-defense. We provide a wide selection of high-quality products, expert advice, and reliable customer service. Fast delivery across the EU and USA.
Contact info
U Staré elektrárny 291/11, 710 00, Ostrava, Czech Republic
- +420 773 379 767
- info@balistas.shop
- balistas.shop
4.6
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from BALISTAS
Hello, thank you for the positive feedback; we are glad you are happy with our delivery speed.
Works well,VERY PLEASED
Works well. Great deal on cleaning kits. VERY fast shipping. Wish I had factored in extra tarrif charge. STILL VERY HAPPY.
17 June 2026
Reply from BALISTAS
Hello, thank you for the positive feedback; we are glad you are happy with our delivery speed.
Reply from BALISTAS
Hello, thank you for the positive feedback.
Reply from BALISTAS
Hello, thank you for the positive feedback; we are glad you are happy with our delivery speed.
Super fast shipping
Super fast shipping! Excellent products! I just wish you would use a carrier other than UPS because they charge a ridicules fee to collets tariffs. Local Post delivered to the U.S, via USPS does not charge this fee...
10 June 2026
Reply from BALISTAS
Hello, thank you for the positive feedback; we are glad you are happy with our delivery speed.
Reply from BALISTAS
Hello, thank you for your 5-star rating. We look forward to seeing you shop with us again.
Reply from BALISTAS
Hello, thank you for your review and we look forward to your next purchase from our e-shop.
Good product
5 June 2026
Reply from BALISTAS
Hello, thank you for the positive feedback, we are very pleased with your recommendation.
Sent defective (untested item)
Sent defective (untested item), and then doesn't send return label to send product back.
4 June 2026
Reply from BALISTAS
Hello,
Unfortunately, due to capacity reasons, it is not possible to control each manufacturer separately. This is why the output inspection at the manufacturer is used. We are sorry for the situation that has arisen. After email communication, our colleagues referred you to the online form in Retin, which is available on our website. There you can generate a reverse label. Thank you for your cooperation and once again we are sorry for the misunderstanding that has arisen.
Well packaged
Well packaged, probably over protected which is better than damaged goods. Fast shipping and delivery.
3 June 2026
Reply from BALISTAS
Hello, thank you for your 5-star rating. We look forward to seeing you shop with us again.
Reply from BALISTAS
Hello, thank you for the positive feedback, we are very pleased with your recommendation.
Reply from BALISTAS
Hello, thank you for the positive feedback, we are very pleased with your recommendation.
All expectations fullfilled
Good price, fast shipping and thorough packaging. A very agreable transaction. I will buy here again.
25 May 2026
Reply from BALISTAS
Hello, we are always very pleased when a customer is satisfied and can rate us like this, thank you.
Product received today in Texas
Product received today in Texas, USA. Absolutely wonderful product and timely shipping. My only issue was the ordering process, had to wire transfer the payment. Otherwise OUTSTANDING!!!
22 May 2026
Reply from BALISTAS
Hello, thank you for your review and trust. We look forward to further cooperation.
Reply from BALISTAS
Hello, thank you for your feedback, we are very pleased with your recommendation.
Reply from BALISTAS
Hello, we are always very pleased when a customer is satisfied and can rate us like this, thank you.
Ordering was easy/Fast shipping
Ordering was easy and shipping to the U.S. was very fast. Item arrived in great condition and is of really good quality. Will use Balistas again!
21 May 2026
Reply from BALISTAS
Hello, thank you for sharing your positive experience with other shoppers.
This company is a big rip-off
This company is a big rip-off. They kept telling me my package was on the way. I paid $117 for UPS for customs. My package was returned and they never emailed me. Text me or told me anything about my package or my money
25 May 2026
Unprompted review
Reply from BALISTAS
Hello,
we have communicating with you regarding your case in a very extensive conversation. According to the available information, you did not agree with UPS at the pickup location and therefore, at your request, the package is being returned to us. The delivery was delayed for these reasons. We are not fraudsters, we just cannot refund money for a package that is traveling. After receiving it back to our company, we will of course refund your money.
We apologize for the misunderstanding and we firmly hope that your next purchase will be without complications.
Reply from BALISTAS
Hello, thank you for the recommendation, positive feedback is always a great motivation for us.
Great e-shop
Actual stock, good prices, great product variety, fast delivery. Great e-shop.
11 May 2026
Reply from BALISTAS
Hello, we firmly believe that your satisfaction will remain 100% even with future purchases.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.