It was easy fun to choose and order the furniture on your website. Customer service was easy available to answer unclear issues. We were informed about the delivery in advance for our comfortability.... See more
Company replied
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Really happy with the purchase. The customer service was responsive, delivery was on time, and the bed is great value for money. I also used their furniture assembly service, and the person who came t... See more
Company replied
It is really difficult to see all small “bad” things when you purchasing online. I hoped that this bed would me more stable. Also I didn’t find anywhere in description that some pieces inside (or some... See more
Company replied
Perfect ! Had no any problems in communication . All was clear and fair! Good job!
Company replied
Company details
Written by the company
Išsirinkite baldus internetu patogiai su Baldai1. Esame elektroninė parduotuvė, kurioje rasite itin platų baldų pasirinkimą visoms namų erdvėms. Nuo klasikos iki modernių stilių – siūlome baldus kiekvienai erdvei, nesvarbu, ar ieškote patogios sofos, praktiško darbo stalo ar prieškambario spintos. Mėgaukitės greitu pristatymu, rūpestingu klientų aptarnavimu ir sklandžia apsipirkimo patirtimi. Baldai1 rasite viską, ko reikia jūsų svajonių namams.
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Visus užsakymus pristatome nemokamai
Visus užsakymus visoje Lietuvoje pristatome visiškai nemokamai iki Jūsų namo (tos vietos, kur gali privažiuoti krovininis mikroautobusas).
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4.7
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Baldai1.lt
Hello, thank you for your feedback! We’re delighted to know that you had a positive experience with us.
Reply from Baldai1.lt
Hello, thank you for your feedback and for trusting our services. We’re glad to hear that you were satisfied with the quality and speed!
Just a 3 stars. About the quality. And it becouse, that people who works for them, they are realy good 👍🙂
Hello....
Two times i brought a furniture from you. And one time was so disapinted.
I just tryed to leave a comment what I'm thinking about the furniture what i brought from you...
But the ansver was...
Yes. Later later we found a solution. Just the people who works for you they are realy good👍
But about the future? - I will never buy any furniture from you.
I mean from Poland...
In Lithuania, the furniture its a little more expencive, but the cuality.... The main thing - you brought a thing a little more expencive, but you dont have to think - in the next 1 year it will brokes or not 🙂
Have a nice day.
23 October 2025
Reply from Baldai1.lt
Hello, thank you for taking the time to leave your feedback. We are sorry to hear that one of your purchases did not meet your expectations. We always strive to ensure the highest quality, so your comments are very valuable to us. We are glad that a solution was found and that our team’s work met your expectations. We truly appreciate your opinion and wish you all the best!
The furniture did not entirely look…
The furniture did not entirely look like one in the photo, the vacuum cleaner can only reach under half of it.
20 October 2025
Reply from Baldai1.lt
Hello, thank you for your feedback. We're sorry to hear that the furniture didn't fully meet your expectations and that the vacuum cleaner has difficulty reaching underneath. We will be contacting you by phone shortly to discuss this situation further.
Reply from Baldai1.lt
Hello, thank you so much! We’re really happy to hear that you like our company, product, and communication. It means a lot to us, and we look forward to helping you again soon!
Good quality furniture.
Good quality chair, good service. Despite i could not answer drivers call during the delivery, they managed to fulfil the order anyways.
10 October 2025
Reply from Baldai1.lt
Hello, thank you for sharing your experience! We’re glad to hear that our team managed to deliver your order smoothly. We look forward to seeing you again.
Got a call from them asking when we can…
Got a call from them asking when we can deliver, but as a working man I'm not always at home and on the weekends they're closed, so ask for time after 16:00 they're said no problem , arrived around 18:00 , didn't paid for carrying from first to second floor, becose item i was light and I can do it myself, before arriving they give me a call to come outside to pick it up, they handed merchandise nicely and politely, as I'm writing this review I'm sitting on my bean bag that i got from them, happy with quality and price.
9 October 2025
Reply from Baldai1.lt
Hello, thank you for your review! We are very happy to hear that you were satisfied with our service and product. It is important for us to adapt to our customers' needs, so we always try to find the most convenient delivery time. We’re also glad to hear that the quality and price of the product met your expectations. We wish you many pleasant moments using our product! If you ever need any assistance or have questions in the future – we are always ready to help.
lack of information, not full complexation
lack of information, because I was expecting to get three bar stools, but not the parts of three bar stools that I would need to build myself. On top of that, I did not get enough screws, so it was collected wrong. Instruction said how many and what kind of screws should be in the box, but I got screws for two chairs. So I had to go and buy them myself.
8 October 2025
Reply from Baldai1.lt
Hello, thank you for your feedback. We apologize for the inconvenience you experienced due to the lack of information and missing parts. We understand your frustration and deeply regret this situation. We would like to resolve this issue, so we will be contacting you personally shortly. We hope to find a quick solution and restore your trust in our services.
Thank you once again for your feedback – it helps us improve.
Order was delivered faster than expected
3 October 2025
Reply from Baldai1.lt
Hello, we’re glad to hear that your order arrived faster than expected! Thank you for sharing your feedback.
The delivery was very fast
The delivery was very fast. Quality is very good. Custommer support is great.
6 October 2025
Reply from Baldai1.lt
Hello, thank you for sharing your experience! We're very happy to hear that everything met your expectations – from delivery to customer service. You're always welcome to come back!
Reply from Baldai1.lt
Hello, thank you very much for the great review!
We're glad to hear you were satisfied with both the delivery speed and our customer service.
Your words are the highest praise for our team.
We’ll be happy to see you back again!
Reply from Baldai1.lt
Hello, thank you for your feedback. We apologize for the delay with your order. We look forward to welcoming you back!
Everything was great
Everything was great! Amazing services, sofa is very nice, great prices. Better than Ikea!
26 September 2025
Reply from Baldai1.lt
Hello, thank you for your feedback and excellent review. We are committed to providing high-quality products and top-level customer service. We truly appreciate your trust in us!
5 stars Furniture and deliverie
Evrything was perfect, delivery on time, very nice deliverie and on time Perfect and furniture same us in picture
22 September 2025
Reply from Baldai1.lt
Hello, thank you for your kind words! We’re very glad to hear that you liked the furniture and that everything went smoothly.
long delay and a damaged order with no…
long delay and a damaged order with no reaction from seller
7 July 2025
Reply from Baldai1.lt
Hello, thank you for your feedback, and please accept our sincere apologies for all the inconveniences caused while fulfilling your order. We understand that both the delay and the delivery error created difficulties for you and certainly did not meet your expectations. This time our processes did not work as they should, and we take full responsibility for the mistakes made. We are glad that, in the end, we were able to complete the order in full. In light of this situation, we also applied a discount for you, however, we want to emphasize that for us, the most important thing is not only to compensate but also to ensure reliable service in the future. This experience has been a very important lesson for us. We have already reviewed our internal processes and are taking additional measures to prevent such errors from happening again. Once again, we apologize for the inconvenience and thank you for your patience and trust.
Everything was ok except delayed…
Everything was ok except delayed submission of wardrobe.
3 September 2025
Reply from Baldai1.lt
Hello, thank you very much for your feedback! We apologize for the delay – the order was placed with the manufacturer, which caused the delivery to take a bit longer than usual. We greatly appreciate your understanding and patience. We hope the product met your expectations.
Would recommend
We were informed from beggining that it will take more time for delivery than it wS writren and from then it was all smootb. Came when promised. Good price for such furniture
14 August 2025
Reply from Baldai1.lt
Hello, thank you for your feedback! We’re glad to hear that the delivery went smoothly and that the furniture met your expectations. We strive to ensure the highest quality of service, and we appreciate you noticing the positive aspects. Thank you for choosing us – we look forward to continuing our collaboration.
Fast and smooth delivery
Fast and smooth delivery. However, wasn’t able to provide material samples beforehand.
12 August 2025
Reply from Baldai1.lt
Hello, thank you for your feedback. We would like to clarify that we are an online furniture store, and we order all our furniture directly from foreign manufacturers. Unfortunately, due to this process, we are unable to provide fabric samples before the order. However, we always strive to provide as much detailed information about our products as possible to ensure your satisfaction. If you have any additional questions or would like to learn more about a specific product, we will be happy to answer all your inquiries.
Nice bed, but has some difficulties
It is really difficult to see all small “bad” things when you purchasing online. I hoped that this bed would me more stable. Also I didn’t find anywhere in description that some pieces inside (or some side) will be another colour (pink), I chose white / grey. Very difficult to understand instruction. Also I understand that we had to check all details / pieces before starting (actually I don’t know anyone who does this), and yes, we didn’t receive two Special screws.
28 July 2025
Reply from Baldai1.lt
Good day, thank you for your feedback and observations – they are very important to us. We are sorry to hear that the product did not meet your expectations and that you experienced inconvenience due to missing parts and unclear instructions. We can see your order in our system, and we will contact you shortly to help resolve the situation.
Helpful staff
The staff were helpful in noticing and correcting my mistake on the delivery dates. Also, quickly and easily corrected my order when the need arose.
4 August 2025
Reply from Baldai1.lt
Hello, thank you for your feedback! We are glad that we could assist you and ensure a smooth ordering process. If you have any further questions or needs, we are always ready to help. :)
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