Month after month, Adil helps me to look my best! I have always wanted to improve my facial hair situation - growing it is easy, but trimming it is hard! Adil hypes me up and gives me the specific inf... See more
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Best beard oil ever I will definitely be ordering more ....also Adil gives the best customer service he's so genuine and kind hearted..may Allah put more success in your business and life ameen summa... See more
Company replied
Love the content and event pop up at Canary Wharf. I’ve learnt how to trim my beard and tidy up my neckline all from balance mg instagram and TikTok. Adil is a saviour and I’m excited to see the futur... See more
I have been waiting almost a month since I placed my order and I still do not have my product. First it took them excessively long to ship it, and now forever to arrive. Tracking gives estimated del... See more
Company replied
Company details
Written by the company
Balance Male Grooming provides premium products & luxury services to men. The core principle is to not only help our clients look and feel good but to also educate and benefit them with sustainable, natural products & fruitful conversations during our services. Our haircut packages range from private individual mobile bookings to weddings & events.
Contact info
London, United Kingdom
- Info@balanceproducts.co.uk
- balanceproducts.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
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Ordered blades with my machine & didn’t…
Ordered blades with my machine & didn’t get it. Impossible to contact to resolve this.

Reply from Balance Male Grooming
Can't even be bothered to reply to a…
Can't even be bothered to reply to a purchase I'd like to return . E.mail or Insta.
10/10 Experience with Adil!
Before my Zoom session with Adil, I honestly didn’t have a clue where to start with fixing my beard. He was incredibly patient and thorough, coaching me step by step and making sure I understood each stage before moving on.
Adil explained everything so clearly and gave me the confidence to actually do it myself. What really stood out was how detailed and supportive he was the whole way through — nothing was rushed, and he genuinely cared about getting it right.
By the end, my beard looked better than I thought possible. I went from completely clueless to confident, all thanks to Adil’s guidance. Couldn’t recommend him highly enough — a solid 10/10!
Amazing smell
The delivery was very fast and managed to get it for Father’s Day! The perfume is amazing and my husband has become a regular customer! He prefers it over any other high end brands. I recommend 💯
Definitely recommend all the products.
Definitely recommend all the products. I’ve been using them regularly over the past year and will continue doing so. Top quality products with great service too.
Best barber
Only ever gotten trims from Adil, and never looked for another barber. Great service and quality work. Going to be hard to find another top-notch barber. I implore him to come back to cutting hair.
Balance cologne face mist
Top-class product. Quick dispatch. Very happy with the product and service.
Great Perfume
I receive so many compliments when wearing the perfume! Great product
Love the content and event pop up at…
Love the content and event pop up at Canary Wharf. I’ve learnt how to trim my beard and tidy up my neckline all from balance mg instagram and TikTok. Adil is a saviour and I’m excited to see the future content and events that will be held. 🙏🏽🔥
beard oil
I bought this beard oil for my dad for Father’s Day last year and it’s been a repeat buy ever since! Couldn’t recommend more and would definitely purchase again to gift others.
My Brother Loved It
Got the beard oil from Balance Male Grooming for my brother—he’s really picky with products, but he genuinely loved it. He said it smells great, isn’t greasy, and made his beard feel much softer. Delivery was fast and the customer service was solid. Great gift and great quality!
Amazing products all round… my go to…
Amazing products all round… my go to oil is the balance MG oil, I have been using the oil since 2019 and make sure I use this in my beard all the time as well as my face! The balance number 5 is also a go to perfume!
Amazing products and brilliant
Amazing products and brilliant, speedy communication. My personal favourite is the balance no.4 EDP. But razor and oil top quality too.
All products are useful and great for…
All products are useful and great for my husband, he loves them and uses them daily. Adil is a great teacher! We've both learnt lots of tips and tricks. Thanks, Adil :)
Excellent quality
We are regular customers of Balance MG using a range of male grooming products, and I have to say—we are impressed. From skincare to beard care, the quality and results have exceeded our expectations. We highly recommend all the products.
5 star service
5 star service! Was pleasantly surprised with the quality and the shipping service. Highly recommend!
Amazing products
Amazing products, love the scent of the perfume. Highly recommend!

Reply from Balance Male Grooming
Order not received
Order not received, such a shame, was looking forward to trying the products

Reply from Balance Male Grooming
Ok, but there is a lot of room for improvement.
Im rating this 3 stars over two points.
Service and Quality.
In terms of service. The quality of the products are ok. Its not amazing... the face spray is nice. Is it wow? Yes it really is. Its light and fresh and smells good. The packing of the bottle is nice and gives a quailty feel but I really can not afford 30 pounds plus P&P for something that I dont think is really worth that. Id like to see a more less premium price given the economy is just killing us all and luxury goods are just getting harder to enjoy.
The beard oil. Yes again really good quality but compared to other competitive brands I dont feel 30 quid a bottle is a good price. The pricing is too much looking back on it. I just feel its good as a one off but not good economic value if you want long term of regular orders. More of this later.
The close shave blade. Its nicely packaged but again I am unsure how to feel overall if its worth the 30 quid price tag. Its quite high and also disappointing to see i didnt get blades with it (it did state it came with them) I will however compromise as I did get EFP sample in place. However the communication is zero to explain this which leads me to service.
Service - its ok but needs work.
I sent a email about a EDP sample and also emailed later about no blades. Ive received no response to either queries I made, I have to say i didnt really enjoy that.
The packing and dispatch - packaging was really nice but i would suggest less fancy packing and focus offering a cheaper alternatives over a luxury packing that just goes into the bin. As a business suggestion I would suggest you better long term income, Is my personal opinion.
Dispatch took quite a while although local. I did not see anything to suggest dispatch time expectations. May have missed this but again I wasn't too impressed. Again im.afraid compared to other brands avaliable this was discounting.
Overall I do love the goods. I just dont enjoy the price and think if a bit more thought about consumer cost would make me think more long term in ordering as a regular monthly subscription. Id like to hope this review helps both consumers get a fair view and also the seller get a good perspective on consumers feedback in hope that going forward it provides a helpful insight into long term business ideas over regular customer income over short term views.
I appreciate that as a small business its hard. Its got to be. And I feel the marketing is kind of there. The Social Media platform game is just a bullseye. But the aforementioned really needs to be throughout going forwards.
I do wish you much success and I hope going forwards I may see a more a strategic business strategy to make me a regular.

Reply from Balance Male Grooming
It is not a good razor. I have been using similar razors for years but this Deluxe V2 is not worth it
Razor is too thick itself. Doesn’t cut the hair properly

Reply from Balance Male Grooming
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