Justin was very informative, very nice and answered all my questions. I am very grateful for having him answer my call and helping me. His communication skills are A1!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Dennis was so friendly! There were several times we stopped to talk and laugh while I was filling out the application as I'm not tech savvy. He was very patient and kind. He answered every question wi... See more
Yury Robles is the best at making sh!t happen!! Such a wonderful person working hard to make sure my insurance goes through and is taken care of properly! We were stuck behind a couple of holds but sh... See more
Helpful and resourceful
Company details
Written by the company
Balance Benefits Group provides personalized health insurance solutions, offering a range of plans for individuals, families, and those transitioning to Medicare. We simplify the process of selecting coverage, ensuring clients receive expert guidance and transparent advice. Our company emphasizes affordable, customizable plans that fit each client's unique healthcare needs, with ongoing support through our dedicated member services team.
Contact info
1810 E Sahara Ave Ste 212, 89104, Las Vegas, United States
- +1 (877) 399-1590
- support@balancebenefitsgroup.com
- balancebenefitsgroup.com
Justin is Awesome!
Justin was very informative, very nice and answered all my questions. I am very grateful for having him answer my call and helping me. His communication skills are A1!
Dennis Serrano exceeded my expectations!
Justin was very knowledgeable
Justin was very knowledgeable. He took his time to find the best plan options for my needs.
Review for justin
Justin did an absolutely amazing job helping me find the best insurance on the market. He was professional, patient, and truly went above and beyond to make sure I understood my options. I really appreciate how smooth and stress-free he made the entire process.
Thank you so much, Justin, for your dedication and outstanding service! Highly recommend Balance Benefit Group to anyone looking for quality insurance and real support
Very caring staff.
Justin was amazing
My experience with Justin was amazing he was friendly and extremely knowledgeable.. He didn’t rush me and he allowed me to take my time with the decision I would recommend him to anyone I actually sent my daughter his information and told her to call him
Customer Service
Excellent customer service... Justin help me with finding a better plan and I really appreciate that type of customer support. Thank you Justin for being patient with me 🥰
Dennis was so friendly!!!
Dennis was so friendly! There were several times we stopped to talk and laugh while I was filling out the application as I'm not tech savvy. He was very patient and kind. He answered every question with perfect knowledge! If he didn't know something he asked someone who did! The picture of a perfect sales guy!
Justin was very patient & professional !
Justin was very patient & professional !
I gave This five stars because Justin H…
I gave This five stars because Justin H is an incredible representative for this company he has went above and beyond his job. You can tell that he really cares about his customers. He puts himself in their shoes and that’s what makes him awesome. He fix my issues instantly and he’s been my rep for over a year now and God could not have placed me with anyone else better than him. Justin H. I appreciate you so much and thank you for all that you do. You are truly amazing.
Very helpful and good insurance!
Yury Robles is GOATEDD
Yury Robles is the best at making sh!t happen!! Such a wonderful person working hard to make sure my insurance goes through and is taken care of properly! We were stuck behind a couple of holds but she was a great connection to be stuck alongside. Please give her a Raise :)
Mary was absolutely professional and…
Mary was absolutely professional and polite. Great customer service from. Hope she gets a bonus at the end of the year. Keep up the good work Mary Collins. From one call center agent to another
My experience was great due to the…
My experience was great due to the excellent customer service by Mrs. Latoya Taylor. She was very attentive, and offered me exactly what I requested and needed.
Easy as 1 2 3
I spoke with Justin. He made the process so smooth and easy. He answered all of my questions and got me in an affordable plan. He was great.
Extremely helpful and definitely can…
Extremely helpful and definitely can get you any insurance you need
Justin has gone above and beyond to…
Justin has gone above and beyond to assist me with all my issues. He was very prompt and efficient! Excellent customer service !
Good customer service !
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
