After reading some bad reviews about…
After reading some bad reviews about Bah Properties, I was hesitant to reach out to them regarding a bedroom in a shared house. However, I was greeted by an incredibly friendly and polite staff member over the phone, who, after a few questions, booked me in for a viewing straight away. To cut a long story short, I got referenced and passed. During the contract signing, I was informed that electric and gas expenses are capped, and any overuse is shared equally among tenants, which I found to be fair, especially considering the rising costs of utilities.
The contract was signed smoothly, and my housemates turned out to be very friendly, sharing how they typically contribute towards electric and gas, mainly during the winter, which seemed reasonable. What really sets Bah Properties apart is their prompt response to repair requests, a common shortfall with many other agencies.
Having lived in one of their houses for over 18 months without a single issue, I found my move-out process to be straightforward, and my deposit was returned minus cleaning costs, which felt fair compared to experiences with previous landlords. Based on my experience, I strongly recommend Bah Properties for their exceptional customer service and tenant care.
1 June 2023
Unprompted review