Bahigo Reviews 129

TrustScore 3 out of 5

2.9

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Company details

  1. Sports

Information provided by various external sources

Bahigo offers you numerous sport bets for football, tennis, ice hockey, and other sports with up to 100% Bonus and secure payment options


Contact info

2.9

Average

TrustScore 3 out of 5

129 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 38% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

I am sharing my experience to warn…

I am sharing my experience to warn other users about this platform.

My account was recently closed by Bahigo without any prior warning, and all my funds were withheld. The reason given was a supposed breach of their Terms and Conditions, specifically related to “multiple accounts” and “bonus abuse.”

However, I have only ever had one account, and I have not violated any rules. Despite this, they did not provide any concrete evidence to support their claims — only a generic explanation referencing multiple possible violations.

I have contacted their support team requesting:

Clear evidence of the alleged breach
Details of any supposed linked accounts
A proper explanation of their decision

So far, I have not received any meaningful response.

From my perspective, this feels like an unjustified confiscation of funds under vague and unproven accusations. The lack of transparency and accountability is very concerning.

I strongly advise others to be cautious when using this platform, especially when it comes to holding balances or accepting bonuses.

I will be escalating this matter further through formal complaints and my payment provider if this is not resolved.

Proceed with caution.

17 April 2026
Unprompted review
Rated 1 out of 5 stars

Worst customer service ever!

Do not try to contact them via chat. There is nobody, only this crabb AI assistant which is useless. And they are liars. They tell you that you will receive an answer by email, which will never happen.
Stay away!

2 April 2026
Unprompted review
Bahigo logo

Reply from Bahigo

We’re very sorry to hear that you were unable to reach us via chat.

It is true, our live agents are not available 24/7, unlike the AI agent, which you unfortunately prefer not to use. Our chat opening times are 09:00-21:45, live agent can be requested. Please be patient, as at times we are handling multiple chats and not always able to connect you to a live agent straight away.

If you’re unable to contact us during the day, please send us an email so we can check how we can assist you.

As for not receiving our replies, we would like to recommend checking your spam filters of your email client, in case it blocks anything coming from bahigo.com.

Please supply us with your account details, so we can check your individual case thoroughly.

Your Bahigo Team

Thank you very much for the shared details.
As I can see you have contacted us frequently by chat and we have sent you replies by email. The last reply sent by us was on the 2nd of April at 12:26. Would you be so kind to check the settings of your email client? It is possible that your spam filter is filtering out our emails. Please remove from the spam filter anything with "bahigo" in it, to improve the contact possibilities. I will also send this message by SMS to you.

Rated 5 out of 5 stars

Since over a year never experienced…

Since over a year never experienced anything bad. A max of 12'000€ cashout / day within 48h worked everytime like a charme.

13 March 2026
Unprompted review
Bahigo logo

Reply from Bahigo

Thank you very much for your positive feedback!

We’re delighted to hear that you’ve had such a consistently good experience with us over the past year and that your withdrawals have always been processed smoothly.

Thank you for your trust and continued support!

Your Bahigo Team

Rated 5 out of 5 stars

As a player

As a player, I‘ve had a great experience with Bahigo. The platform runs smoothtly feels professional and very easy to use. Erverything works reliably and you can tell they care about quality and fairness.
A special thanks to the costumer advisors Pepe and Lars- they are outstanding, extremly helbful and always professional. Their support makes the experience even better.

18 February 2026
Unprompted review
Bahigo logo

Reply from Bahigo

Thank you very much for your kind feedback and for sharing your positive experience with Bahigo.

We’re delighted to hear that you find our platform smooth, professional, and easy to use, and that everything works reliably. It’s especially rewarding to know that our commitment to quality and fairness is being noticed.

A special thank you as well for mentioning Pepe and Lars — we will gladly pass on your praise to them. Their professionalism and dedication to our players truly make a difference.

We wish you continued enjoyment with Bahigo and are always here if you need any assistance.

Your Bahigo Team

Rated 5 out of 5 stars

I have been playing on this online…

I have been playing on this online casino for several years now, and my experience has consistently been excellent. The platform is user-friendly, visually appealing, and easy to navigate, making it simple for both new and experienced players to enjoy their time.
The game selection is one of the strongest advantages. With a wide variety of slots, table games, and live dealer options from top-tier providers, there is always something new and exciting to explore.
The bonuses and promotions are competitive, especially the welcome offer and the regular weekly deals. The wagering requirements are fair compared to many other online casinos, and everything is clearly explained.
Another major highlight is the customer support. Over the years, I have contacted their team several times, and they have always responded quickly, professionally, and with a friendly attitude.
The payment process is also straightforward and secure. Deposits are instant, and withdrawals are usually processed within a reasonable time frame, which has been consistent throughout the years I’ve been playing here.
Overall, after several years of experience with this platform, I can confidently say that it is a trustworthy, enjoyable, and well-managed online casino. It offers great games, reliable support, and a smooth user experience — definitely one of the better choices in the online gaming world.

9 December 2025
Unprompted review
Bahigo logo

Reply from Bahigo

Thank you very much for you nice review - we hope you will have as much fun and luck on our website in the future!

Rated 5 out of 5 stars

Best providers and sport betting

Honestly, I don’t usually write reviews, but I have to give credit where it’s due. I’ve been betting on Bahigo for a while now, and recently I managed to cash out over 50K between sports bets and slots. Everything went through without any stress or complications.

The platform itself works really smoothly fast, easy to use, never had issues with deposits or withdrawals. And their customer service has been solid every time I needed help. Quick replies and they actually solve your problem instead of just sending copy-paste answers.

Overall, it’s been a genuinely good experience for me, and definitely one of the more reliable sites I’ve used.

11 December 2024
Unprompted review
Bahigo logo

Reply from Bahigo

Thank you very much for you nice review - we hope you will have as much fun and luck on our website in the future!

Rated 5 out of 5 stars

Best betting site

Fast payouts, great bonus deals.
The offer gets always improved, newest example: live streams

10 December 2025
Unprompted review
Bahigo logo

Reply from Bahigo

Thank you very much for you nice review - we hope you will have as much fun and luck on our website in the future!

Rated 1 out of 5 stars

Worst sports book ever, avoid at all costs

Worst sports book ever. Avoid at all costs, better find something else or do not play at all there. I won 2 bets in a match that i just saw some odd drop and placed my bet, and they refunded my stake. They claim "suspicious event". If it was suspicious you could have removed it. I wonder if my bet would have been lost, if it would be void? Immediately after my bet was void, my verification needs to be done again and my account is limited to 20$ max bet without explanation.

Just a note here my balance in total is not positive.

1 December 2025
Unprompted review
Bahigo logo

Reply from Bahigo

We are really sorry to hear about your unfortunate experience with the bet. Unfortunately, the betting information itself is provided by a third party provider and in consequence, we have as such no power over the bets itself, and which game/bet is marked as suspicious event. We would still like you to contact us so we can check, if some sort of good will gesture would be possible. Would you be so kind to approach us by email or chat and refer to your Trustpilot review? Thank you very much for your cooperation!

Rated 3 out of 5 stars

There are much better alternatives to…

There are much better alternatives to Bahigo in every aspect.

10 November 2025
Unprompted review
Bahigo logo

Reply from Bahigo

Hi, would you be so kind as to contact us either directly via the chat on our website or by sending us an email? We would like to hear your feedback to what you like/dislike about website and suggestions of any kind of improvements.

Rated 5 out of 5 stars

Great casino

Great casino, reliable and fast payouts

22 August 2024
Unprompted review
Bahigo logo

Reply from Bahigo

Thank you very much for your great review! We really appreciate your business with us!

Rated 1 out of 5 stars

What an absolute thievery

What an absolute thievery!

Not using your account will cost you money. No warning. Just withdrawing money.

C***S!

17 July 2024
Unprompted review
Bahigo logo

Reply from Bahigo

Dear Mr. Laubacher, thank you for your feedback. We can waive the fee if you like - please be so kind to contact us by chat, our customer support will be more than happy to help you out with it.

As for the warning itself, we have sent out emails to all our dormant users 11 months ago, stating in it, up until when you have time to log in and start using the account, otherwise dormant fees will be applied after that period has passed. The fees are also described in our Terms and Conditions, which are accessible even without login.

Rated 1 out of 5 stars

Game gets Abandoned and they don't want…

Game gets Abandoned and they don't want to void the game, they even go against their policy ! Never i ever saw such a thing ! After waiting almost 48h they don't care and even want to get the game as lost !
I do not reccommend this site !!
Get far away !

31 October 2023
Unprompted review
Rated 5 out of 5 stars

I won 3k on blackjack!!

This is my biggest win yet with an online casino so I’m loving bahigo right now. Withdrawing my winnings was super smooth, fast, no fuss, no hassle. Honestly I don’t understand these other reviewers saying they had issues with payouts….but to each their own! After winning I received freebets as well, I don’t have much experience with sprot betting but thanks to their super helpful betting tips I also won a little bit there. I don’t usually write reviews but they really impressed me!! Maybe it’s the adrenaline from the big win :D

27 December 2022
Unprompted review
Rated 1 out of 5 stars

When you win they block your account…

When you win they block your account and don't pay back anything. It's interesting to know that behind Bahigo is a very big player in the gambling market but they want to cover because they know very well that Bahigo acts illegal!

18 May 2022
Unprompted review
Bahigo logo

Reply from Bahigo

Dear Julia,

please note that we do take Feedback very seriously and we would like to look into what happened to your account and fix the issue as soon as possible.

Please get in touch with us directly via feedback@bahigo.com ( feedback(at)bahigo.com ) and we will look into your case as soon as possible.

Best regards,
Your Bahigo-Team

Rated 2 out of 5 stars

I play on Bahigo because it’s the only…

I play on Bahigo because it’s the only bookmaker available in switzerland.
There are a couple of promotions but nothing interesting.
If you want to withdraw by bank transfer you have to first withdraw all your deposits by credit card. Which is senseless. More you can’t block your withdrawals and always asked if you want to cancel your active withdrawal.
If you block your account for 6 months. You can email them, and it will be directly openend which is illegal due to responsible gambling.
Last they don’t give a damn about you, if you ask for a bonus or so, they’ll give you ridiculous amounts or nothing.
Go play somewhere else if you have the possibility.

6 March 2021
Unprompted review
Rated 5 out of 5 stars

Good service, fast payouts.

Nice, easy to use site. They've fast payouts. Withdrawn my winnings in the afternoon, withdrawal approved the same night, and got it in my bank account. They also have lots of promotions for both casino and sports betting. In overall, I'm very satisfied with Bahigo services.

23 October 2019
Unprompted review
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