BAD WorkwearReviews 

286
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 200 reviews, reviewers had a great experience with this company. Customers are very happy with the quality of the products, finding them robust, durable, and comfortable, especially the work boots, hoodies, and trousers. Many appreciate the prompt delivery and efficient user experience, with orders often arriving quickly and communication regarding updates being good. The overall comfort and fit of the workwear are frequently praised, making daily use more pleasant for many people. However, some customers experienced issues with product sizing, finding items either too small or too large, and occasionally received the wrong size. There were also instances where products, particularly shoes, started to fall apart prematurely, leading to discomfort or becoming unwearable. A few people reported longer than expected delivery times or issues with orders not arriving, and some found the 'waterproof' claims for certain items to be inaccurate.

What people talk about most

Product

Users describe ambiguous interactions with product, with many reviewers praising the high quality, comfort,... See more

Quality

Customers had positive experiences with quality, highlighting many items as well-made, durable, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the fast postage and... See more

Order

Clients share ambiguous opinions on order experiences, with many praising the easy ordering process, quick... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the quick, seamless, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The company's gear isn't 'bad,' but they need to put a little more effort into customer service. 10 days and my order to the UK is still 'proceeding to carrier' EDIT Changed my rating to 4 stars bec... See more

Rated 5 out of 5 stars

OMG... as a customer from the USA, the whole experience was incredibly easy and hands off. It's tough to keep up with where our government is in tariffs lately, no worries here. Free shipping, no c... See more

Rated 5 out of 5 stars

I've been through many work boots in my career (36 years) and never found anything that is either comfy or strong, never seem to get both together! I took a punt on the bad work wear boots with sid... See more

Rated 5 out of 5 stars

Very happy to have discovered Bad Workwear. They are a pleasure to do business with. The shoes I ordered were of high quality, that makes the price an absolute steal. Shoes arrived in fantastic condit... See more


4.2

Great

TrustScore 4 out of 5

286 reviews

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No history of asking for reviews

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4.2

All reviews

(286)

194 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good quality

The hoodie I ordered is really good quality and is waterproof ideal for my grandson who works outdoors. No problems with ordering we were kept updated and they arrived on time.

23 December 2025
Unprompted review
Rated 2 out of 5 stars

Good For A Month

The product was waterproof for about a month and a half, and yes it was comfortable and warm, after the first wash it tapered off very quickly.
I bought some spray to try and waterproof it again, wasn’t a huge success.
It started to grow some weird mould all over it? Even after a few washes it just got worse, and washing doesn’t remove any stains so I just looked filthy at work.

I just put it in for a hot wash today to try and remove the weird mould spores and the hoodie just fell apart. Literally pockets ripped out of their seams. Not worth the price tbh.

22 December 2025
Unprompted review
Rated 2 out of 5 stars

Disappointed

Purchased the “waterproof hoodie”, went out in steady but not heavy rain and quickly found out that it’s not waterproof as I had a few damp patches on my T-shirt also the hood is small as is the zip pocket on the front ( not big enough for my phone ), really disappointed.

6 December 2025
Unprompted review
Rated 1 out of 5 stars

Don't buy this brand under any circumstance

The most useless boots I've ever used! I bought a pair of the Flight boots which were advertised as "workwear". In less than 2 weeks before the material over the steel toe cap started to wear, and in just a weeks it was so bad the steel fell out of the left boot. I emailed customer service who did reply, only to say I had to use their warranty procedure which I did. I've never heard back from them even after chasing from my end. All in all, a pathetic excuse for a company and a product. If I could give a negative star rating I would.

1 November 2025
Unprompted review
Rated 2 out of 5 stars

Bad by name Bad by quality

Bad by name Bad by quality. I ordered the Slim fit pants. Stitches were coming apart before even trying them on for the first time. Ended up with a hole in the crouch within 4 months. Ill be sticking with kmarts anko brand as they last twice as long as Bad work wears does

15 September 2025
Unprompted review
Rated 1 out of 5 stars

Nope

Site is good and easy to use. That’s where the good stops however! Ordered trousers and I received someone else’s order so emailed “support” advising I had received someone else’s order and told to start returns procedure, going through the returns it states I was being charged for “handling” of return. Emailed back and asked why I was being charged when I never even got the item I purchased so they asked for information and they would cancel the handling fee, great! As of yet I’ve only being refunded my amount minus the handling fee and no answer from support anymore

9 November 2025
Unprompted review
Rated 5 out of 5 stars

Great experience with this company. …

I have had a pair of work boots for over 18 months. Absolutely fantastic. Hardly ang sign of wear.
Two pairs of shorts. I find robust and good quality.
I ordered a T-shirt that was too small. No hassle with the return and replacement, communication via email was spot on.
Orders can take a little longer than one is used to with Amazon prime. However this is understandable.
Can’t recommend highly enough.

18 October 2025
Unprompted review
Rated 2 out of 5 stars

Bought the "waterproof" Hoodies

Bought the "waterproof" Hoodies. All I can say is, Victoria ice and Queensland rain must have very different attributes than their Scottish equivalent.
Two base layers and they dont cut it for warmth below 12⁰C.
As for waterproof? Mildly water resistant at best. Not good enough for an outdoor site. If your running from the canteen to your car, it'll be fine.
Oh and "Express" delivery sucks. It comes with 2 day delivery, but that's on this side. It lies in Oz for a week before that.
I won't be buying again.

1 October 2025
Unprompted review
Rated 2 out of 5 stars

They charge you £10 to refund your…

They charge you £10 to refund your original payment method when returning.
Trousers come up too small on waist
Waterproof hoody is to thin for the expense it won’t keep you warm in uk winter so I decided to send that back too.
Despite not being fit for purpose I cant believe they charge for a refund if you won’t accept a voucher. Avoid

20 October 2025
Unprompted review
Rated 1 out of 5 stars

The name says it all… BAD

Products look great on delivery & first wear but….. Bad Workwear — the name says it all (should be "really bad Workwear")
I’ve bought several items from Bad Workwear over the past year — including work trousers, boots, and jackets — and unfortunately, the name has turned out to be entirely accurate.
BAD WOMENS 925™ Work Pants: After only a few wears, the waistband stitching came apart completely. It wasn’t wear and tear — it was simply bad manufacturing.
Boots: Fell apart within weeks.
Jacket: The Velcro at the cuffs detached after three washes, and every jacket zip I’ve bought from them becomes stiff and unusable after a few washes.
When I contacted customer services (politely, with photos and order details), they dismissed the issue because my “3-month manufacturers warranty” had expired — despite the trousers being less than four months old and clearly defective.
For anyone else in the UK: please be aware that a store’s warranty does NOT override your legal rights.
Under the UK Consumer Rights Act 2015, products must be of satisfactory quality, fit for purpose, and as described.
If a fault appears within the first six months, it’s legally presumed to have been present at the time of sale unless the retailer can prove otherwise. That means it’s their responsibility — not yours — to put it right.
Bad Workwear’s refusal to repair, replace, or refund is not just poor service — it’s a breach of UK consumer law.
Will be going to Trading Standards and contacting my bank for a chargeback.
In short: Bad by name, bad by nature, and bad at customer service.
Avoid.

5 October 2025
Unprompted review
Rated 1 out of 5 stars

Terrible company

Terrible company. Ordered 2 items for my brothers birthday. Waited 2 weeks for delivery, company proceeds to state delivered, refuses to provide proof and now ignoring emails.

Do not buy from these people. I have issued a charge back via my bank that has been accepted. Should have checked the reviews before I purchased. So much online about these scammers.

8 October 2025
Unprompted review
Rated 5 out of 5 stars

Awesome work boots and bamboo socks x3

Awesome work boots and bamboo socks x3
So comfortable I have been wearing these boots all day since they arrived this morning
Ordered boots last mid week and they arrived to my door on Tuesday To Western Australia under $100 for quality work boots under $30 for quality bamboo socks definitely add socks for free delivery over $100
Will definitely buy again thank you Bad workwear

7 October 2025
Unprompted review
Rated 5 out of 5 stars

It's all Good

Recently purchased a hoody to be shipped to the UK.
It arrived within 7 days, I ordered a large, seems a good fit.
Cozy and warm, haven't had it wet yet too yet, which is the whole purpose of the purchase.
Cannot fault the sales team and the shipper

14 September 2025
Unprompted review
Rated 1 out of 5 stars

Poor Fit

I bought a pair of work shorts at my usual size (M) and they were far too small. I returned them and got a pair of size L. They sort of fitted but fitted like a sack of potatoes. I cant get them to stay on, always hitching them up! They are too short and very uncomfortable.
To their credit, they seem solid enough and the service was good. But the product is just bad fitting!

31 July 2025
Unprompted review

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