BADINKA Reviews 400

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Evaluating 125 reviews, most reviewers were somewhat happy with their experience overall. Many customers consistently praise the quality of the products, highlighting the vibrant colors, comfortable and durable materials, and unique designs. People appreciate that items often look exactly as pictured and fit well, with some noting the brand's size inclusivity. Reviewers frequently commend the exceptional customer service, citing responsiveness, helpfulness, and willingness to resolve issues. However, some customers also noted significant issues with delivery times, with orders taking much longer than advertised, even with express shipping. There are also reports of unhelpful customer service regarding shipping delays and return policies, particularly when promo codes are used. A few people expressed dissatisfaction with product quality, describing items as cheaply made or not matching the photos.

What people talk about most

Product

People report positive experiences with product quality, often describing items as stunning, well-made, and... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the superb quality of the clothing,... See more

Order

Customers had ambiguous experiences with order, with many reporting significant issues. Many reviewers... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many reporting significant... See more

Customer service

Users describe ambiguous interactions with customer service, with some customers reporting very helpful,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

UPDATE: the customer care was really helpful and made sure to compensate me for the big delay and help changing the shipping address. ORIGINAL: I would love giving them a good rating, but I'm no... See more

Rated 5 out of 5 stars

Absolutely love Bedinka. The customer service is brilliant. I had a few questions before placing my order and they were more than happy to help and answer everything clearly. I’ve now purchased multip... See more

Company replied

Rated 5 out of 5 stars

I have absolutely loved all my Badinka pieces! Everything fits so well and I love the size inclusivity of the brand and how comfortable all the fabric is. Everything feels sturdy and secure while also... See more


Company details

  1. Festival

Written by the company

BADINKA creates clothing for rebels, artists, and unconventional souls. We try to be more than just a clothing brand. Our team shares the same free-spirit, fearlessness and creativity that you possess. To us, what we wear on our bodies is a bold statement that tells the world we’re here, we’re alive, and we aren’t going anywhere.


Contact info

3.7

Average

TrustScore 3.5 out of 5

400 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 47% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 1 out of 5 stars

Blatant Liars

Update on my latest order - I have been told (lied to) that my order has been dispatched whilst the DHL tracking shows that the shipment has not yet been handed over from Badinka to DHL.

Badinka customer support tries to keep unhappy clients quiet by blatantly lying to them.

My order should be delivered tomorrow and it's nowhere near on time - this accounts for the production time of 4-6 days PLUS the express shipping time of 1-3 days.

I have responded via email requesting that my express shipping costs be refunded immediately and I have been flat out ignored.

ZERO compensation. ZERO care.

15 October 2025
Unprompted review
BADINKA logo

Reply from BADINKA

Hey Sarah, we're really sorry to hear about the disappointment! As we strive to send orders on time and account for any delays, we've gotten back to you about shipping compensation. Once again, we apologize for the inconvenience, and really hope you'd give our store another chance. If you have any questions at all, we are here to help, you can contact us at hello@badinka.com.

Best, BADINKA Team

Rated 1 out of 5 stars

Really disappointed overall

Really disappointed regarding my ongoing order - I’ve been told that there’s been an unexpected delay in production and after asking for more detail &/ timelines around expected delivery via email, I’m being ignored. I’ve also not been offered any compensation whatsoever for the delay in their side.

I understand that Badinka is made to order, but this was not well communicated at all. When checking out, there was no indication that my items would be made to order - giving me the impression that the items were in fact in stock. After querying this I was told to wait 4-6 business days extra, which I was happy to since I was aware of the terms on their website.

However it is now 8 business days since I made my purchase and I have not yet received tracking information.

5 October 2025
Unprompted review
BADINKA logo

Reply from BADINKA

Hey Sarah, we're really sorry to hear about the disappointment! As we strive to send orders on time and account for any delays, we've gotten back to you about shipping compensation. Once again, we apologize for the inconvenience, and really hope you'd give our store another chance. If you have any questions at all, we are here to help, you can contact us at hello@badinka.com.

Best, BADINKA Team

Rated 5 out of 5 stars

I love the brand

I love the brand, the costumes makes you looking amazing. I always try to check the pictures to try to fit better on me by people that have a similar body type.

13 October 2025
Unprompted review
Rated 1 out of 5 stars

DON'T BUY

DON'T BUY! I spent $151 on a bodysuit from Badinka and regret every cent. The sizing was completely off, and the design is uncomfortable to the point of being unwearable — the zipper digs into your throat and makes the piece painful to wear.

When I attempted to return it, I was told I had to pay return shipping, which I accepted. What they failed to make clear until after the purchase is that the return address is in Bulgaria. The cost to ship it back? Over $200 — more than the item itself. Nowhere on their site is this made obvious to U.S. customers, and most buyers would assume returns could be sent to a U.S. address.

When I pointed out how misleading this is and suggested they make their return policy and location abundantly clearer, customer service became dismissive and unprofessional, even addressing me condescendingly as “dear.”

9 October 2025
Unprompted review
BADINKA logo

Reply from BADINKA

Hey Bronte,

We appreciate you taking the time to provide this feedback. If the size you ordered, was not the right one for you - we accept returns in the 30 days since delivery of your order. You can send back with the cheapest mail service, even if there isn't a tracking number we'd only ask for a picture of the receipt from the post office, and we will await and process your package as soon as possible.

Our size chart does not use standard US sizing, so please make sure to compare your measurements to the ones provided in the size chart - the measurements are only for the body, not for the garment.

If you need any further assistance, don't hesitate to reach out, we are here to help.

Best, BADINKA Team

Rated 1 out of 5 stars

Do NOT buy from this shop

Do NOT buy from this shop. I placed an order on September 9, 2025 and was told shipping would take 5–8 days. It has now been more than 3 weeks (October 1, 2025) and I still haven’t received anything. I even messaged them on Instagram asking for the tracking, but they completely ignored me. This shop is unreliable and a waste of time. Save your money and shop elsewhere.

1 October 2025
Unprompted review
Rated 2 out of 5 stars

Still waiting for an order

I placed my order weeks in advance for a Halloween party to ensure I would have enough time to try it on and exchange it if necessary. Despite this, I still have not received my order. I’ve been in contact with customer service, but I continue to be told to “wait,” even though the tracking shows it has been sitting in New York for over seven days without movement. This strongly suggests the package is lost, and I feel I’m being given the runaround. Unfortunately, due to this experience, I will not be ordering from this site again, regardless of how appealing the products may look.

16 September 2025
Unprompted review
Rated 5 out of 5 stars

I absolutely love this brand

I absolutely love this brand. It’s so creative and unique. Very high quality and well made designs. I love that it is very original and no one has my outfit at a festival. I enjoyed my outfit and you can definitely wash it and re wear it because the fabric is durable and does not rip easily. I will be buying more cute rave outfits from them 100% recommended. Super happy with my past purchases.

1 June 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Scam. My checkout price was $126, but my card was charged $281. I emailed them several times, no refund, no solution. This is a clear fraud. I have already filed a fraud complaint with my bank. Be very careful and do not trust this brand.

23 August 2025
Unprompted review
Rated 1 out of 5 stars

STARS = 0

do not purchase from here , i spent £30 on a green mask thinking that it looks quite strong and comfortable to wear. well definitely for from the photo and defiantly a £2 mask, do not purchase it! if i would be able to upload a photo you would truly laugh. STARS = 0

17 September 2025
Unprompted review
Rated 2 out of 5 stars

Horrible Customer Service No Real…

Horrible Customer Service No Real Answers or Contact. They do not follow through with the timeline they give. It takes days to get unhelpful snarky answers if any back from them. I would NEVER order from them. They are not a trustworthy company in my experience. The items were pretty cheaply made not great quality.

26 August 2025
Unprompted review
Rated 1 out of 5 stars

Scammy company - had to dispute with my credit card

I spent over $200 on two rave outfits from Badinka (the Trypophobia Mesh Shrug for $80.98 & the Ultra Male Bodysuit for $129.99) and was beyond disappointed. What you see online looks nothing like what arrives – cheap, flimsy material nowhere near the quality of their photos.

Their website return policy states: “If you don’t like your item(s) for any reason (it doesn’t fit, has an imperfection, or it’s just not your thing)” – make it sound easy and customer-friendly. In reality, it’s the opposite. My order shipped from Oregon, but when I tried returning it, I was told I’d need to pay out of pocket to ship it all the way back to Bulgaria (~$25).

Customer service dragged me through endless back-and-forth emails, trying to bribe me with discount codes to keep items I didn’t want. After nearly a month of wasted time and screenshots, all they offered was confusing store credit. It got so shady I had to dispute the charge with my credit card company just to have a chance of getting my money back.

If you take 5 minutes to look up real reviews (not the glowing ones on their own site where they brag “See why rave lovers adore our bold, sexy, and daring festival styles”), you’ll see tons of complaints exactly like mine. The reviews on their site are cherry-picked or fake to make them look reputable, when the reality is the opposite.

Bottom line: Badinka sells overpriced junk and uses shady tactics to trap customers. If you order, assume you’re stuck with whatever poor-quality item shows up.

12 May 2025
Unprompted review
Rated 5 out of 5 stars

Vibrant Blacklight Bodysuits!

Ordered 2 uv reactive bodysuit and I am thrilled with the vibrancy and quality! So stoked!

I do have to mention that I paid for expedited shipping and it didn't ship out until est. delivery date. I got refunded for the shipping add on but wanted to mention for those that need their orders by a certain date. Do not wait until last minute!

So worth the wait, though!

1 September 2025
Unprompted review
Rated 1 out of 5 stars

Delivery taken several weeks still not arrived no reply from emails

Waiting 17 days now for delivery.
5-7 day claim is whack
My mate ordered a week before me, she still hasn’t received her order.

Tracking link provides zero tracking information. Not even shipped yet perhaps?

Bought in plenty of time before festival. Spent approximately $200 bucks. And now going to event without it.

Sent 6 different reply emails from emails from Badinka about my order without a reply. Sent 2 messages through website contact form without any reply.

Going to see about full refund at this point.

Give yourself an expectation of a two month delivery if purchasing. To be safe you get in time.

2 September 2025
Unprompted review
Rated 1 out of 5 stars

Disappointed

Disappointed. Very bad quality of products. In addition paid extra for fast delivery which didn’t work. There are no refunds when you order so think twice before you order.

12 June 2025
Unprompted review
Rated 5 out of 5 stars

I super love their stuff

I super love their stuff. I've gotten 6 or 7 outfits from here. They're made really well, sexy, and they're comfortable. They ship out super quick. And their customer service is top notch. Highly recommend.

16 August 2025
Unprompted review

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