I bought the Saxony XL BBQ Gazebo and I couldn’t be more impressed. It was delivered very quickly and the assembly was pretty straight forward following the instructions included. My friend who helped... See more
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A great experience from beginning to end. Was delivered quickly and carefully. Everything as described and well labelled. Felt reassured that if anything was wrong I could contact them for replacement... See more
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I ordered this Gazebo and it took me over three days to get all the parts put together. This was prior to the actual building of the Gazebo in situ. All the parts were well labeled and instr... See more
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I’ve had my eye on Saxony XL Grill Gazebo since spotting in on Pinterest 18 months ago. We’re not disappointed!! Being able to arrange delivery to suit us was great and Giuseppina who pick... See more
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Company details
- Gazebo Builder
- also in
- Carport and Pergola Builder
- Garden
- Greenhouse
- Outdoor Furniture Store
- Toy Manufacturer
About Backyard Discovery UK
Written by the company
For over 30 years, Backyard Discovery has been producing the highest quality wooden swing sets, playhouses and garden leisure products for the home.
Our team of innovators and specialists are passionate about bringing our love of quality family moments to your backyard. We are everyday parents just like you, while also expert craftsmen with a long legacy of building great products for millions of customers. We strive to take kids outside (just like we were) where they can flex both their muscles and their minds.
At Backyard Discovery, we prioritise the quality of our products and never compromise on standards. Our products undergo rigorous testing to ensure they can withstand even the toughest conditions. We use heavy-duty wood and metal frames and high-quality hardware that remains durable year after year. Plus, our commitment to excellent customer service means we'll always go the extra mile to assist you.
From our attractive pergolas to our purpose-built gazebos in our patio section, we have the perfect outdoor canopy you can rely on all year round, year after year. Whether it is relaxing in your favourite space or hosting for a BBQ, we have you covered.
Our play category is filled with 100% cedar wood built playhouses and climbing frames which are designed to inspire the imagination and promote active outdoor play.
The Backyard Discovery Difference
Written by the company
- We don’t cut corners, plain and simple.
- When you order a product from Backyard Discovery, you’re getting a design that’s been tested to perform under the absolute harshest conditions, with heavy-duty wood and metal frames, hardware that stays strong year after year, and the backing of a company that will do everything possible to help you.
Warranty & Assembly
5 Year Warranty
With a five-year limited warranty and 3D interactive assembly instructions with the BILT® app, you’ll be supported from the very beginning for years and years of outdoor fun.
Contact info
3rd Floor 1 Ashley Road, WA14 2DT, Altrincham, United Kingdom
- 01793 205 322
- ukcustomerservice@backyarddiscovery.com
- backyarddiscovery.co.uk
Welcome to Backyard Discovery Trustpilot
4.7
Excellent
215 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Excellent recovery
I've reduced from 5 starts to 4 stars because there was a problem. But the solution to the problem was definitely 5 stars.
I ordered a gazebo and it was duly delivered. Unfortunately it was too big to fit the space allocated to it in the garden. I contqcted Backyard Discovery and they quickly resolved the problem by delivering the coreect unit the next day.
Giuseppina was very helpful and a delight to deal with.
2 June 2026
Reply from Backyard Discovery UK
Thank you for taking the time to leave feedback, which is very important to us!
We are glad you had a positive experience with our customer service and that we were able to resolve your issues satisfactory!
We are always here if you ever need support with your new Saxony Grill/BBQ Gazebo in the future!
Backyard Discovery Team
I recently got the Sarasota pergola and…
I recently got the Sarasota pergola and I love it! The quality is great, was easy to assemble, and the customer experience has been brilliant! I also found that the pergola was reasonably priced in comparison to comparators. The pergola has transformed my garden and it means I can also enjoy my garden even when it’s raining. I would definitely recommend this product and the business.
16 June 2026
Unprompted review
Reply from Backyard Discovery UK
Thank you for taking the time to leave feedback, which is very important to us!
We are so glad to hear you are happy with the quality and assembly of your new Sarasota Pergola and that you've had a positive experience with our customer service!
We are always here if you ever need support with your product in the future and hope you now get to enjoy many more relaxing moments in your garden!
Backyard Discovery Team
great product very happy with everything
It was a very quick delivery, and a well made product, very happy with how it looks.
good value also, overall 10/10
12 May 2026
Reply from Backyard Discovery UK
Thank you for taking the time to leave feedback, which is very important to us!
We are very glad to hear you had a positive experience with our courier and that you are happy with the quality and design of your new Beaumont Pergola!
We are always here if you ever need support with your product in the future!
Backyard Discovery Team
Reply from Backyard Discovery UK
Thank you for taking the time to leave feedback, which is very important to us!
We are so glad to hear you are happy with the assembly process and the design of your new Buckley Hill Swing Set and Climbing Frame!
We are always here if you ever need support with your product in the future!
Backyard Discovery Team
Vvvery good
26 May 2026
Reply from Backyard Discovery UK
Thank you for taking the time to leave feedback, which is very important to us!
We are very glad to hear you are happy with your new Cedar Cove Swing Set and Climbing Frame!
We are always here if you ever need support with your product in the future!
Backyard Discovery Team
Fantastic Pergola
Website was easy to use..
Delivery company were in regular contact with updates.
My pergola was well built and easy to construct and you can't fault a company that gives you a few more of each fixing and washer etc than you need in case of damage or loss..
28 May 2026
Reply from Backyard Discovery UK
Thank you for taking the time to leave feedback, which is very important to us!
We are so glad you had a positive experience with our courier and that you are happy with the assembly and build of your new Brendan Sail Shade Pergola!
We are always here if you ever need support with your product in the future!
Backyard Discovery Team
A complicated project but everything…
A complicated project but everything aligned perfectly. Hard work but a rewarding result. Looks great!
26 May 2026
Reply from Backyard Discovery UK
Thank you for taking the time to leave feedback, which is very important to us!
We are so glad to hear the installation of your new Barrington Gazebo was a success!
We are always here if you ever need support with your product in the future!
Backyard Discovery Team
Reply from Backyard Discovery UK
Thank you for taking the time to leave feedback, which is very important to us!
We are very happy to hear you enjoyed building your new Lakewood Swing Set and Climbing Frame!
We are always here if you ever need support with your product in the future!
Backyard Discovery Team
Good quality product but one vital flaw
It was really simple to order and the delivery was quick and well organised. The delivery company kept in communication and even delivered slightly earlier than expected. My new "smoker house" was fairly easy to put together although the nuts and bolts are slightly overwhelming as there's hundreds. They are all labeled though. What stood out was how good quality everything was. All the parts fitted together perfectly and the smoker house looks amazing finished. There is one vital flaw with the flashing. The instructions tell you to screw the flashing over the corrugated metal, however when it rains, water finds it way under the flashing and you end up with a water fall at the back, which got my smoker wet!! I'm going to have to take the roof off and move the flashing underneath the corrugated roof. Not really what I expected for nearly £900.
18 May 2026
Reply from Backyard Discovery UK
Thank you for your feedback, this is vitally important to us.
I am sorry to hear you are having some issues with water finding its way under the roof. If you would like to reach out to our customer service team at ukcustomerservice@backyarddiscovery.com we would be more than willing to help you out.
We are always on hand if you require any further support.
Backyard Discovery Team
Quality first class
Delivery service good. Quality of item and instructions for assembly on app and in documentation very straight forward requiring no guess work. Quality first class. Will use again.
20 May 2026
Reply from Backyard Discovery UK
Thank you for taking the time to leave feedback, which is very important to us!
We are delighted to hear you found the construction straightforward and easy to follow! Let us know if you ever need support with your product, we are always here to help.
Backyard Discovery Team
Delivery was on the day
Delivery was on the day, and between the times quoted, placed in a position of our choosing.
The product itself is still in the boxes as we are preparing the base, but it looks a well built, quality unit, and the reviews are favourable from owners, so expecting the pergola to be really nice
11 May 2026
Reply from Backyard Discovery UK
Thank you for taking the time to leave feedback, which is very important to us!
We are glad you are impressed with the delivery of your order. We are always here on hand if you require any support during assembly and aftercare.
Backyard Discovery Team
pergola
excellent response and in a timely manner to a query before purchase.
The pergola is of great quality and build and instructions were simple for the carpenter to assemble.
i would reccomend this company and product.
21 April 2026
Unprompted review
Reply from Backyard Discovery UK
Thank you for taking the time to leave feedback, which is very important to us!
We are very glad to hear you are happy with the pergola and enjoyed the build!
We are always here if you ever need support with your product in the future!
Backyard Discovery Team
Great company to purchase from
Great company to purchase from. Great communication and friendly staff. Thank you.
15 May 2026
Reply from Backyard Discovery UK
Thank you for taking the time to leave feedback, which is very important to us!
We are very glad to hear you are please with the service during your purchase!
We are always here if you ever need support with your product in the future!
Backyard Discovery Team
Superb quality and no missing parts.
15 May 2026
Reply from Backyard Discovery UK
We love to hear the feedback from our customers and we are so glad everything went to plan with your order and you are happy with the quality!
Let us know if there is anything else we can do for you in the future. We are always here to help.
Backyard Discovery Team
Quality of service
Quality of service, delivery and product 100%. Fast and friendly, was able to track delivery, and had a query answered promptly. Would highly recommend.
8 May 2026
Reply from Backyard Discovery UK
Thank you for taking the time to leave feedback, which is very important to us!
We are very glad to hear you are pleased with the quality of service, this is so important to us!
We are always here if you ever need support with your product in the future!
Backyard Discovery Team
Quality product
Quality product, good assembly instructions made construction easy. Delivery as promised.
6 May 2026
Reply from Backyard Discovery UK
Thank you for taking the time to leave feedback, which is very important to us!
We are very glad to hear you had a positive experience with our courier and that you are happy with the quality of your new Sweetwater Playhouse!
We are always here if you ever need support with your product in the future!
Backyard Discovery Team
Excellent product easy to read and…
Excellent product easy to read and understand the build instructions downloaded the bilt app looks nice at the bottom of my garden ideal for this heatwave we're experiencing at the moment great value for money would highly recommend 👌
26 May 2026
Reply from Backyard Discovery UK
Thank you for taking the time to leave feedback, which is very important to us!
We are very glad to hear you are happy with the assembly process and the look of your new Barrington Gazebo!
We are always here if you ever need support with your product in the future!
Backyard Discovery Team
Reply from Backyard Discovery UK
Thank you for taking the time to leave feedback, which is very important to us!
We are glad to hear that you had a positive experience with our courier and the customer service provided!
We are always here if you ever need support with your new Lakewood Swing Set and Climbing Frame in the future!
Backyard Discovery Team
Fantastic customer service from…
Fantastic customer service from ordering to delivery. Delivery drivers were great called ahead and brought the two packages right round to the back. Product quality is great and surprisingly a really easy build process. Will definitely recommend this to everyone.
11 May 2026
Reply from Backyard Discovery UK
Thank you for taking the time to leave feedback, which is very important to us!
We are so glad to hear you are happy with the quality of your new Saxony XL Grill/BBQ Gazebo and that you had a positive experience with our courier and the service provided!
We are always here if you ever need support with your product in the future!
Backyard Discovery Team
Reply from Backyard Discovery UK
Thank you for taking the time to leave feedback, which is very important to us!
We are very glad to hear you are happy with the assembly process and quality of your new Barrington Gazebo!
We are always here if you ever need support with your product in the future!
Backyard Discovery Team
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