Backstageoriginals Reviews 

1,159
•
TrustScore 3 out of 5

2.9

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Rated 1 out of 5 stars

Bought two t-shirts After paying on their website, they went RADIO SILENT. No package on its way No response to their mails So of course, I tried emailing support. A month goes by, no respons... See more

Rated 5 out of 5 stars

Backstage Originals has been outstanding in terms of the prompt seamless delivery of a t shirt I had ordered .Iwas provided with tracking from Royal Mail .I am very happy with my quality t shirt and c... See more

Rated 5 out of 5 stars

Your imaginative products have made my Christmas gifting easy and entertaining! They are of an excellent quality and something different to buy in a world that seems to be increasingly lacking in hum... See more

Rated 1 out of 5 stars

dont bother ordering online, if the item arrives damaged (which it likely will if its anything but clothes since they used just a plastic bag), they wont bother responding to your emails. wish I ha... See more

Company details

  1. T-Shirt Store
  2. T-Shirt Company
  3. Vintage Clothing Store

Information provided by various external sources

Unofficial #Banksy store | Official @AmplifiedTees merchandise | @DCComics & @Marvel merchandise


Contact info

2.9

Average

TrustScore 3 out of 5

1K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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2.9

All reviews

(1,159)

53 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good quality

The t-shirts I bought were both good quality and the printing was immaculate. Arrived in good time. All in all I’m delighted with my purchases and will buy from them again.

18 August 2024
Rated 1 out of 5 stars

Item is poorly made

Item is poorly made. Different color from the pic. I usually wear size xl
Took a 2xl and wears kinda small.
It is not worth to return the item because of the shipping costs.
Paid 42 euros for a tshirt and it is just a rag. I will never buy on this website again.

18 August 2024
Rated 1 out of 5 stars

Avoid…

Like many other reviews for Backstage Originals, communication seems to be an alien concept to them. I don't understand how they continue to merchandise online. My T-shirt did eventually arrive however it wasn't the size I ordered, in fact, there isn't even an option to order the size I received from their online store! I can't be bothered trying to contact them about getting the size I required as I don't believe they would care or do anything about it so I'm going to have to just take the hit and leave this review to make other potential customers aware. Purchase at your peril. Very sloppy customer service.

29 August 2024
Unprompted review
Rated 1 out of 5 stars

Poor service, lost merchandise

I am sorry to write this review, but I have not even received my t-shirt despite numerous attempts to trace its whereabouts..... And yet I have been contacted to review your service twice already :(

I purchased this t-shirt a month ahead of a concert I wanted to wear it for, and in the end had to go without. Over 6 weeks later, no explanation nor any sign of t-shirt, update, or attempt to reimburse. It's not fun to write reviews like this, but it has unfortunately been my experience, despite having attempted to contact you several times.

18 July 2024
Rated 2 out of 5 stars

Poor customer service

I sent 2 emails asking for sizing plus a Twitter message plus an insta message and got zero response. Ordered 2 x 2xl t shirts that came in at 23ptp which is tiny for 2xl. Raised a return on Saturday and it needs authorizing and end of Monday and no response. Just very very poor customer service.

7 August 2024
Unprompted review
Rated 1 out of 5 stars

Some items were not delivered

I ordered and paid 6 t-shirts. I only received 4.
While trying to solve if the missing shirts are coming later or if i will get a refund I was not answered by mail or from their website in weeks... Still no answer,t-shirts or refund...

3 July 2024
Unprompted review
Rated 1 out of 5 stars

Do not buy from this company!!!

Do not buy from this company!!!! I ordered 2 of the same t shirts in different sizes as I wasn’t sure which would fit. The quality of the tees is awful and I’ve emailed 3 times about returning them and haven’t had any response. There returns policy is non existent. Am having to raise a case with my bank.

12 July 2024
Unprompted review
Rated 1 out of 5 stars

Non-existent customer service

Quick delivery but if you have any issues whatsoever they will not respond to you. It’s impossible to get through to speak to anyone, they never, ever respond to emails and you cannot request a return through their website, as the site incorrectly claims, making it impossible to return anything.

Avoid like the plague

30 June 2024
Unprompted review
Rated 1 out of 5 stars

Sizing issues and no response.

I ordered 3 t shirts, all Large the same size. One shirt fits as advertised, the other 2 are way too small. Everyone is a different size. I e mailed the supplier 4 days ago and have not had any response.

Buyer beware, really poor.

16 June 2024
Unprompted review

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