This is an absolute scam. They don't give refund for cancelled orders. Customer service drops the call in the middle of the call without resolution. This company should be reported to NBR for dodging... See more
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See what reviewers are saying
I deposited $2500 as a traveler. First they sent more weights than one bag. Later, even after 4 weeks, backpack has not paid back any money including deposit. Very careful to deal with them. Perso... See more
I ordered 19 days ago. Contacted several times. Just today noticed items purchased and will deliver to me by December. Almost 2 months you are taking. Stop doing this dirty business and rather you ca... See more
Unreal good, I had to get it before my girlfriend’s birthday and they delivered.
Company details
Information provided by various external sources
Shopping on Backpack is fast, reliable and fun! Buy products from the U.S. and get them in less than 16 days. Enjoy our world class shopper guarantee policy and many other benefits like secure payment, home delivery and more.
Contact info
Palo Alto, United States
- backpackbang.com
2.1
Poor
46 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
So far the best medium for overseas shopping
So far, I've got nothing but great service from Backpack!
I think they have a long way to go and have the potential to be the next unstoppable force in terms of online shopping.
29 January 2020
Unprompted review
A Hassle Free, Transparent & Reliable Mediator for International Online Shopping
Personally I like to shop online rather than visiting a physical store myself. I've used eBay, AliExpress as well as other local ecommerce sites of Bangladesh. Most of the US eBay & Amazon seller don't ship their items to Bangladesh so it was so hard to get something from USA! There was also issues regarding product Tax, Vat etc. and delays! Sometimes we don't even get our product at all! So there were so many hassles for international online shopping! BackPackBang is not an ecommerce site, they are the middle man actually between Buyer & Seller. You can order from Amazon using BackPack and BackPack will buy your desired item and ship it to a traveller who already has a plan to visit Bangladesh within 10-15 days. So the traveller will receive the item and bring it with him in Bangladesh and then give it to BackPack! BackPack will then send it to me finally! My first order was few months back and the estimated time of receiving my product was 15 days and very surprisingly I received the product in my hand within the timeframe! Their timeliness and transparency won my heart and now I'm their regular customer. BackPack will convert your desired product price from USD to BDT if you want to pay by BDT and 2 other fees. BackPack will include Tax,Import Duty + Shipping Fee/BackPack Fee. When you add a product to your cart BackPack will show you the total price by separating the Product Price+Tax/Import Duty+BackPack/Shipping Fee! There's no hidden fees, they're transparent! Their commitment really astonished me! Good Luck BackPack! Hope you'll remain the same in future as you're now!
26 November 2017
Unprompted review
I'm not happy with the website
I'm not happy with the website, to be honest. The prices also seemed little hight. Hopefully, it will be taken care of in the future.
22 November 2017
Unprompted review
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