I pledged for three projects. One by a legit creator, the other two by a fraudulent one. I reached out to backerkit serval times for support. They did nothing. Two years passed, no pledge items, while... See more
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I used this company once, many years ago and i never gave my consent to receiving emails about otjer projects. Since then I have regularly received spam emails for all sorts of projects I have never s... See more
Terrible user experience. Difficult to use modify, or merge any order. Unclear what a survey is and where orders are when they automatically move to survey, and there is no survey to take and it say... See more
They front as a company that handles your Kickstarter projects, but they ultimately resell all personal info of your backers for financial profit. Backers receive an infinite stream of new Kickstarter... See more
Company details
Information provided by various external sources
BackerKit is a backer survey and data management platform that helps crowdfunding creators send surveys, sell add-ons and pre-orders, and manage backer data for rewards fulfillment.
Contact info
Folsom Street 1265, 94103, San Francisco, United States
- backerkit.com
They support scam projects.
They support scam projects.
Example is OffGrid by birdkids.org
31 August 2022
Unprompted review
Backerkit just facilitates increasing…
Backerkit just facilitates increasing your pledge or adding a late pledge to various crowd-funding projects.
And they do this very well.
They have nothing to do with setting shipping fees or actually sending your pledges, so any "review" (most of the 1-star ones here) can be ignored because the person doing it doesn't know how it works.
29 April 2023
Unprompted review
They charge hidden shipping fees.
They charge hidden shipping fees.
Make sure to ask your Kickstarter if they are using Backerkit. If so DO NOT SUPPORT.
15 March 2023
Unprompted review
Excellent for spam and scams
They front as a company that handles your Kickstarter projects, but they ultimately resell all personal info of your backers for financial profit. Backers receive an infinite stream of new Kickstarter projects (mostly scams themselves) that are all tied to BackerKit. This is what you're signing your backers up for if you use BackerKit. Stay away.
19 July 2022
Unprompted review
Waiting 2 months for a refund
Waiting 2 months for a refund! Horrible company!
20 October 2021
Unprompted review
had an issue with a project I backed, BackerKit helped get it resolved.
had an issue with a project I backed, and BackerKit helped me get in contact with the creator to get me squared away.
2 September 2021
Unprompted review
This is where after you get scammed in…
This is where after you get scammed in a innovative crowdfunding platform (indiegogo, kickstarter, gofundme, etc. ) you have to pay for the shipping, taxes, extras etc after waiting 2 years more than was promised by the original campaign for a product that was just bought in bulk in China and rebranded, normally with extremely poor quality and dangerous.
12 May 2021
Unprompted review
Never again
Backed a cycle light company in USA, took money after approx 10 months, then they close the business 5 months later. They said they would send a equivalent product (which is already in the shops in USA and UK and Amazon) then say they can’t even send that. No comeback from Backerkit. Would never use this again, appalling !!!!!
4 November 2020
Unprompted review
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