I ordered late on a Tuesday evening and delivery was early on Thursday morning. The item was on sale at the time and very competitive compared to most other sellers. Assembly of the inversion t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
One of the UK's leading suppliers with many of our products being manufactured here in the UK - Shop Now - Sale end soon.
Contact info
United Kingdom
- support@backcareonline.co.uk
- backcareonline.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great product
Great product, comfy and does help. Definitely worth the money, my previous one was not as comfortable
First Class.
Very good, no problems ordering an inversion table. It's arrived in perfect condition. No problem whatsoever sending it to Northern Ireland despite the fact it was big and heavy - no fuss or problems made (unlike another company who took my money for the same product and THEN said 'Oh sorry we don't deliver to Northern Ireland!') customer service is excellent; emails and questions answered right away, no having to chase anyone. I should have gone with Back care Online in the first place. Well done.
The wedge pillow has really helped my…
The wedge pillow has really helped my acid reflux. I’ve not slept so well for ages. Prompt delivery too.
Great product & quick delivery
Very happy with my Kinesis keyboard - arrived very quickly.
Excellent experience and product
Super pleased with the two Premium 5cm Memory Foam Travel mattress I ordered for my caravan. 65cm fits perfectly and very comfortable to sleep on. Customer service was excellent. Highly recommend 🙌
Great product and customer service
The product, a slothie travel mattress, I received is great, it was so comfortable. I have back issues and have tried many different solutions to make camping comfortable and it looks like this has finally done the job. But also, the company went above and beyond to get me my mattress in time for my camping trip. Great communication, product and fantastic customer service.
Pop top mattress topper
Ordered this for our pop top camper van so the 15yr old could have a comfortable sleep. Handy bag and straps to store it in and keep it dry. Great delivery and comms
A pleasure to buy from this company
great rollator!
Dad finds walking difficult so we bought a Rehasense four wheel rollator. It folds up easily into the back and comes almost completely already assembled.
You get what you pay for! Dad loves it!
Great buy …
We bought the memory foam 5 cm topper for our camper van. I have a back injury and the mattress topper has made a massive difference to the comfort of our van bed.
Unfortunately it’s been so comfortable we’ve ended up sleeping longer.
The storage bag is great and I can manage to roll the mattress up by myself.
I would definitely recommend the mattress topper even if you don’t have a bad back.
Wonderfully comfortable
Wonderfully comfortable, did just the job perfectly even using it without a mattress!
Mattress Topper from my Campervan
Great company to deal with, very prompt delivery. I needed a mattress topper for my camper van as the seats were lumpy and was not getting the best sleep, so I invested in the memory foam 5cm thickness mattress in a small double. It’s a perfect fit for my van, and I now get a good sleep. The Mattress is so comfy plus it rolls up and fits in the overhead storage which is fab. Would recommend the investment to anyone, even my dog sleeps in it with me now 😉. Thank you 🙏
Amazing mattress
Amazing mattress, it has made our van the most comfy place to be! I have a herniated disc and am a side sleeper, the Slothie (deepest one) is a game changer! All ready for a long week at Glastonbury 🫠
Great nights sleep
I purchased a double mattress topper for our Motorhome to put on top of the seats that form the bed. The topper was super comfy and the difference in both mine and my husbands night sleep was amazing - best nights sleep I’ve had in the van - and we’ve had it 2 years! The only drawback is that it is quite bulky to pack away but I feel this is a small price to pay for a decent night sleep thank you for a great topper
Had a glitch with a Slothie small…
Had a glitch with a Slothie small double mattress that turned up in a damaged box, poorly wrapped, and stained.
I contacted Customer Services (June) who was very helpful, and immediately replaced the item by return. We were on a tight timescale as about to go away, and June made sure our replacement item arrived in time.
Mistakes happen. Its how they are dealt with that matters. Five stars to June.
The foam wedge is a solid item yet…
The foam wedge is a solid item yet comfortable in use,delivery was excellent too.
Great service and product
Great service and product. Speedy delivery. Really pleased with our purchase.
Great company
Great company - good communication, fast delivery and excellent product. Thank you
Happy with my pillow
Happy with my pillow, great quality & made in the U.K.
Always happy to support small businesses if I can
Good quality product ,prompt delivery …
Good quality product ,prompt delivery thoughtful follow up email and a perfect fit for our VW T6 camper van . Rolls up to provide a great cushion saving putting the seats back up during the day . Thank you
It really worked
I was sceptical that this pillow would make a difference to my sudden onset reflux that I had been experiencing for about a month and was worse at night. And if it didn’t wake me in the night I would wake in the morning with acid in my throat, tightness, sore.
The first night I used this pillow I had no night time reflux symptoms! And my throat in the morning was fine.
I have symptoms during the day so I know it’s still there. But this pillow has made a huge difference to night time.
I have used it for 2 weeks now, slept really well on it and it is continuing to prevent the reflux at night
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








