I ordered late on a Tuesday evening and delivery was early on Thursday morning. The item was on sale at the time and very competitive compared to most other sellers. Assembly of the inversion t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
One of the UK's leading suppliers with many of our products being manufactured here in the UK - Shop Now - Sale end soon.
Contact info
United Kingdom
- support@backcareonline.co.uk
- backcareonline.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Simple ordering process and accurate…
Simple ordering process and accurate delivery information. Shipping took a little extra time but it was over the Xmas, New Year period.
Really speedy service and lovely…
Really speedy service and lovely pillow. Would definitely recommend
Best nights sleep I'm months
The topper was delivered in quick time.
I've suffered with lower back problems for the past 10 months, waking during the night.
I'm having a good nights sleep. Its sleeping on a cloud
Excellent speedy service.
Topper transformed firm mattress
Bought a new ortho mattress which was too firm for my back (lumbar disc issues).
The mattress topper has transformed the mattress to a more medium feel which has increased my comfort.
The sciatic armchair cushion has improved sitting comfort on my rather firm leather sofa.
Excellent service
Excellent service. very happy with purchase. Arrived in good time.
Teeter X3 Inversion Table
I ordered late on a Tuesday evening and delivery was early on Thursday morning. The item was on sale at the time and very competitive compared to most other sellers.
Assembly of the inversion table was easy and it's very well-built. I'm pleased I didn't buy one of the much cheaper other brands available elsewhere.
The only real negative was the delivery by DX. It was supposed to be delivered between 8am and 6pm, but looking on the doorbell camera later that day, it turned out it was left outside at 07:40 without a knock at the door or a ring of the doorbell.
As it was raining and windy, by the time it was noticed and brought inside, the cardboard box was wet through.
Excellent service and great product
Great communication from the retailer, speedy delivery, overall excellent service.
Wedge pillow
The wedge pillow was true to the description and was sold at a good price. It is helping my acid reflux.
The order was delivered the next day. Customer service was excellent and efficient.
Easy and timely
Foot Pillow
The foot pillow raises my feet of the bed and the relief is unbelievable
Excellent service and great product
Excellent service and great product. Would definitely buy again.
Very happy.
Very happy with my mattress topper, best nights sleep and so comfortable. Delivery good no problems.
Very comfortable mattress
Very comfortable mattress, ideal for sleepovers. Not so easy to get it into the storage bag provided so we just used the straps to roll it up instead. Very happy with it!
Chairs super comfortable and supportive
Chairs super comfortable and supportive.
Fast efficient service from helpful staff
Great Service
Great Service
Kept up to date by email reference delivery
Absolutely terrific company
Absolutely terrific company - would recommend for anyone who is interested in their products. Fantastic customer service and quick delivery - quality items.
Campervan mattress topper
Quick and prompt delivery.
Bought this for use in our campervan.
Sizes are accurate and it is really comfortable to lie on
Thanks
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








