My experience was great, they have multiple promotions and tournaments on a daily basis, could add some music/sfx to some games but it's great nonetheless Edit: They don't have many promotions afte... See more
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Im very satisfied with my experience playing on Bacana Play Casino, truly recomend to everyone. All the team are designed to help the user on every doubt. Username: Miguelvv
bacana play is a spectacular casino online. It has good games, the hot/cold section is very good. And above all the friendliness and promptness with which they resolve any problem I may have had. ang... See more
Live chat don't bother wait days for an answer and that is not certain. Send an email or 12 your more likely to tom win powerball than get a reply of these lot or any other skill on net casino. No oth... See more
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3.7
Average
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Big variety of games and nice prizes
Big variety of games and nice prizes
Joao1993
3 April 2023
Unprompted review
Have great games
Have great games, but have some bugs. A week ago i make a deposit and have 100 free spins, after making the spins i cant play any gane.
The problem was resolved but i have to send 3 emails.
They need to get Custommer support chat and not a bot.
A plus on this casino its the bonus.
Username: sergio_nunes
3 March 2023
Unprompted review
Reply from bacanaplay.pt
Hey there,
We are sorry to read about your experience.
Please keep in mind that the chat works like messenger and they are trying their best to help everyone out as soon as possible so we really appreciate your patience.
We're sorry to hear that our site does not work properly for you. You could try to clear the cache, restart the device and ensure that enough memory is available. We hope one of these works for you. If not, please contact us at via Live Chat or email.
Best daily bonuses and a fair rtp
3 January 2023
Unprompted review
Best Casino in all aspects
Best Casino in all aspects. Very fast withdraws also.
Deffo 5 stars
Username: rrdr1996
3 March 2023
Unprompted review
simply the best casino site there can…
simply the best casino site there can be. very fast in providing information and money transfers.
congratulations
André141
2 January 2023
Unprompted review
I have gain some money and its been…
I have gain some money and its been great.
2 March 2023
Unprompted review
Good casino..
For me its a good casino..
When i play someTimes i win sometimes i lose..
This is a real things in casinos
Win & Lose
lucky games
UserID: EsgapaJr
2 March 2023
Unprompted review
Good variety of games and specialty…
Good variety of games and specialty good costumer service.
ID-Tiagao41
28 February 2023
Unprompted review
Im very satisfied with my experience…
Im very satisfied with my experience playing on Bacana Play Casino, truly recomend to everyone.
All the team are designed to help the user on every doubt.
Username: Miguelvv
2 March 2023
Unprompted review
Deposit and Withdraw is reliable.
Deposit and Withdraw is reliable.
RTP seems to disappear sometimes.
User ID - pedrodteixei
2 March 2023
Unprompted review
They take alot of time to review your…
They take alot of time to review your docuemnts and make it hard to withdraw your money. Not good customer support.
22 February 2023
Unprompted review
Reply from bacanaplay.pt
Hey Pedro,
Thanks for your feedback and sorry to hear about your experience.
Please note documents are requested in line with regulations and terms and conditions which all players need to verify.
Keep in mind that the chat works like messenger and they are trying their best to help everyone out as soon as possible.
For any assistance you are more than welcome to message us via Live chat and we would be more than happy to help out.
They have a real good service
They have a real good service. I'm very impressed.
TheRealBoda
1 March 2023
Unprompted review
Top games and great prices
Top games and great prices. Easy to subscribe . Top
Lufial02
20 January 2023
Unprompted review
excellent online casino
excellent online casino
super recommend I want to thank my VIB manager henrique for the experience
get bachanized
id:mariaassis13
27 February 2023
Unprompted review
Casino for only lose
I'm not very satisfied with this casino, I deposited €300 and I always played €1 and I only lost, I only receive 2 bonuses and that bonus give me only €20 total.
Do not deposit in this casino
My name is Maximiano Moreira, username: Dxmaxi
25 January 2023
Unprompted review
Reply from bacanaplay.pt
Hey there Maxi,
We're really sorry that you feel this way and would like to emphasize that we work with the biggest and most respected game providers companies in the world and therefore we have no possibility to interfere with the content that is being delivered to us by them.
The games are hosted on their servers and we merely act as an interface for these games.
For any assistance you are always more than welcome to join us via Live chat and the team are happy to help out and explain things to you.
Good variety of games and specialty…
Good variety of games and specialty good costumer service.
3 February 2023
Unprompted review
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