Baby Sisters Reviews 

29
TrustScore 4.5 out of 5

4.7

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Company details

  1. Child Care Agency
  2. Babysitter

Written by the company

Baby Sisters supports families with babysitting, nanny, and children’s entertainment. We work exclusively with experienced and reliable babysitters.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

29 reviews

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4.7

All reviews

(29)

12 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic experience!

Our sitters were wonderful and perfectly suited to the children's ages in our group. They were fluent in English and very easy to communicate with upon arrival. They were accessible and responsive while we were out and helped to ease any anxiety the parents had in being away from our kids in a foreign country. They were great!!! We would absolutely use their services again on a future trip.

26 July 2026
Unprompted review
Rated 5 out of 5 stars

English speaking babysitter - Fantastic!

Silvia was great to coordinate with, helpful understanding our options and facilitating with our needs (we needed an English speaking babysitter for 2 evenings in a hotel room.) Maria, the babysitter, was lovely! The kids adored her, she was prepared for the job, punctual and great at communicating. Wish we could take her back to England!

4 July 2026
Unprompted review
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Reply from Baby Sisters

Thank you so much for this review, it really made our day.

We're so glad Sílvia was able to help you sort everything out, and that Maria was such a good match for your family. Kids adoring the babysitter is honestly the best feedback we can get. We'll pass your words on to her, she'll be thrilled.

We can't send her to England, unfortunately, but we'll be here whenever you come back to Portugal.

Rated 5 out of 5 stars

Sara was a great sitter for our girls

Sara was a great sitter for our girls. She was flexible and navigated two children at ease. She listened well to understand our girls and adjusted to be as helpful as possible. We loved working with Sara!

14 May 2026
Unprompted review
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Reply from Baby Sisters

Thank you for taking the time to write this!

Sara will be so happy to read it. Being flexible and really listening to each child is exactly what makes the difference, especially with two little ones at once, and it's great to hear she got that right for your family.

Hope to see you again next time you need us.

Rated 5 out of 5 stars

Great and trustworthy service

Hired Baby Sisters animation service and it was a success! The babysitters were really nice to the kids and they loved it. Also the CS teams was always available to help when needed. It was really easy to book, the prices are fair. I recommend it!

22 March 2026
Unprompted review
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Reply from Baby Sisters

Thank you for the recommendation!

We're really glad the animation went well and that the kids had such a good time. That's always the main test. Good to hear too that booking was easy and that the team was there when you needed them, we try hard on both.

Hope we get to do it again for you.

Rated 5 out of 5 stars

Reliable childcare

I visited Porto with my wife and family to attend a conference at which my wife and I were both speaking.

Catarina took care of our three kids while were visiting. She did a great job handling jet lagged kids with big personalities. She was very helpful at getting them out of the VRBO and help in them engage with sites in Porto that helped them enjoy the city while my wife and I were at the conference. Very pleased with this service.

Silvia Santos the owner made the process efficient and easy. Would definitely trust them again!

25 February 2026
Unprompted review
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Reply from Baby Sisters

Hi Alan,
Thank you so much for your kind words and for trusting us with your children during your visit.
We’re delighted to hear that Catarina was able to support your family so well and help your kids enjoy the city. Handling jet-lagged little personalities is no small task, and we’re very happy she made the experience smooth and fun for everyone.
It means a lot to us that the process felt easy and reliable for you. We would love to welcome your family again on your next visit to Portugal. 😊

Rated 5 out of 5 stars

A Truly Wonderful Babysitting Experience in Lisbon

We were visiting Lisbon for a friend’s wedding and needed help caring for our two-year-old daughter over three nights. Silvía at Baby Sisters was incredibly helpful in setting up a sitter for us. Her communication was flawless and incredibly helpful. She set us up with Margarita, who was such a blessing. Margarita was everything we could have hoped for. She was warm, calm, and confident that we instantly felt at ease right away. Margarita, was thoughtful, reliable, and caring. She sent us little updates that gave us such peace of mind, and we could truly relax and enjoy the wedding knowing our little one was happy and safe. Each evening we came home to our daughter fast asleep — the best sign of all.

We are so grateful to have met margarita and Baby Siters. Traveling abroad with a young child can be stressful, but she made the whole experience effortless and full of trust. Highly recommended!

9 September 2025
Unprompted review
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Reply from Baby Sisters

Thank you for your thoughtful review!
We’re delighted to know your experience with Baby Sisters made your time in Lisbon smoother and more enjoyable.

At Baby Sisters, our mission is to provide trusted, high-quality childcare that allows families to feel calm, confident, and fully present — even when away from home. We’re very pleased to hear that Margarita and our team delivered exactly that.

We truly enjoyed supporting your family and remain always available whenever you may need us again.

Rated 5 out of 5 stars

Professional and wonderful

The process of booking a babysitter was relatively easy; however, the rates were a little unclear for me at first, but they were resolved when I asked further questions. The babysitter they selected for our kids was excellent! She was fun and kind, my kids had a great time. She was also professional, sending us updates throughout the time she was there which made us feel at ease. I highly recommend this service!

3 October 2025
Unprompted review
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Reply from Baby Sisters

Thank you for sharing your experience. We’re glad to hear the booking process was smooth overall and that any initial questions regarding pricing were quickly clarified.

We’re especially happy to know your babysitter provided such a positive experience for your children and that the updates helped you feel at ease. Creating a fun, safe, and trustworthy environment for families is at the core of the Baby Sisters mission.

Thank you for your recommendation — we’re always available to support your family whenever needed.

Rated 5 out of 5 stars

We really enjoyed our experience

We really enjoyed our experience. Booking was easy, we had a sitter well in advance and communication day of was clear. Plus Maria was really great with our son. I would trust Baby Sisters again.

7 June 2025
Unprompted review
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Reply from Baby Sisters

Hello Zack!
Thank you for sharing your experience. We’re very happy to hear that the booking process was smooth, communication was clear, and that Maria provided such great care for your son.

Building trust with families is at the heart of the Baby Sisters mission, and we’re delighted to know you would trust us again. We’re always available whenever you need support.

Baby Sisters Team

Rated 5 out of 5 stars

English speaking baby sisters in Lisbon

I had 2 different baby sisters chosen by this company to care for my 15 months old baby while I had travelled to Lisbon for work. I can only recommend this firm. The service was impeccable, both women always showing up right on time. Apartment was neat when they left. The baby was super happy. I received pics throughout the day. The whole process was easy and clear.

18 May 2025
Unprompted review
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Reply from Baby Sisters

Hello Cora,
Thank you very much for your kind recommendation. We’re delighted to hear that your experience with Baby Sisters was seamless and that both babysitters provided such reliable and caring support for your baby.

Punctuality, clear communication, and your child’s wellbeing are central to our mission, so it’s wonderful to know you felt confident and at ease throughout your stay in Lisbon. We truly enjoyed supporting your family and are always available whenever you may need us again.

Baby Sisters Team

Rated 5 out of 5 stars

Very attentive to the client and fast

Very attentive to the client and fast. You can rely on this company.

1 May 2025
Unprompted review
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Reply from Baby Sisters

Hi Alex!
Thank you for your feedback. We’re pleased to hear that you found our team attentive and responsive.

Being reliable and available for our families is at the core of the Baby Sisters mission. We truly appreciate your trust and are always here whenever you need us.

Baby Sisters Team

Rated 5 out of 5 stars

A great babysitting service in Lisbon…

A great babysitting service in Lisbon and surrounding areas - they are punctual and professional, with English speaking sitters available on request. Our 6 yo had a great time being looked after his sitter while we attended a wedding in Sintra.

28 June 2024
Unprompted review
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Reply from Baby Sisters

Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with our babysitting service in Lisbon and the surrounding areas. It's great to know that your 6-year-old had a fantastic time with the sitter while you enjoyed the wedding in Sintra. Providing professional and punctual service, along with English-speaking sitters, is something we take pride in, and we're glad it made a difference for your family. We hope to have the pleasure of assisting you again in the future!
Thanks,
Baby Sisters Team

Rated 5 out of 5 stars

Great service wonderful babysitter

Everything was perfekt. Maria is a wonderful babysitter! She was great with the baby, very attentive, friendly and caring. She kept us updated on how things went. She is truly a blessing!

19 March 2024
Unprompted review
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Reply from Baby Sisters

Patricia, we really appreciate your feedback! We are very happy to know that everything was perfect!
We hope to be able to help again in the future.
Thanks!
Baby Sisters Team

Rated 5 out of 5 stars

Reliable/De Confiança

Very professional service, very reliable. Good team of babysitters - kind, caring, always available.

18 February 2024
Unprompted review
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Reply from Baby Sisters

Magda, we really appreciate your feedback! We are very happy to know that you were satisfied with our service.
We hope to be able to help again in the future.
Thanks!
Baby Sisters Team

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