Babymore Reviews 

Delivery was 24hrs later than it said it would be- but quality of goods made up for tardiness

Purchased a Freya nursing chair - really poor quality materials, seat pad sank and material sagged after just a couple of weeks use.
Customer service not helpful at all. Sent replacement parts that we didn't want without consulting with me first. Issue not resolved.

Edit: I see that Babymore have since responded: 'detailed guidance' was to shuffle the cushion left and right. I did this and it's the same.

Super fast delivery and amazing quality products, received so many compliments on my travel system.

Very good quality and easy to buildup even price wise I’m pleasure to xx definitely will recommend to friends and families

Amazing quality and price, in love with my pram and travel set

I ordered cots with wheels for my day nursery setting. Sadly they were never delivered and with the Christmas period we were under pressure to get them for reopening. Kamila went above and beyond to establish where the cots were (missing) get new ones sent out in record time and keep us informed every step of the way.
Not only do they have great customer service the products are well made and their cots with wheels make great evacuation cots for my day nursery at a very competitive price.
I highly recommend this company and will be using them for all of our baby products in the future. Well done Babymore

Order placed and paid for but then lost in the system. So a long delay and then chasing up required to get the item.
Was sent emails confirming delivery for a specific day (08:00-18:00) but it never came, a day wasted in waiting for it.
Was sent another email that evening and it turned up the following day
The product (Cot) is decent but it did arrived damaged. One part scuffed with paint worn off. One support bar cracked/split.
Babymore would not send me a replacement cot (and take away the damaged one!!) - I had to unpack and inspect all the parts and send them a list of what was required....
Now it is sorted but I have large cot pieces left over that Babymore will not collect and take away. They asked me to dispose of them - they are far too large to fit in my waste bin! A trip to the recyling centre is now needed which is frustrating.

Customer service poor and not very forward in being helpful.

Hello,the customer support of Babymore is great, the pram chassis broke and I got a replacement within 2 days with DPD delivery, solved the problem very quickly.If you buy anything from the Babymore retailers I would recommend not to forget to register the product on Babymore website for extended warranty.

Product is as described, it arrived a little damaged I emailed them and they immediately said they would send replacement parts no questions asked. Fantastic customer service makes such a difference. Great value product too.

Very helpful

Wothy to price. Big Storage . strong wheel.good

Great customer at Babymore. Debbi went above and beyond to help us with a replacement part.
Great efficient customer service and clear communication.
Fully recommend.

I am appreciative of the prompt response in resolving my issues. They put the smiles back on our faces after trying for a week.

Very happy with morebaby there was a little misunderstanding with delivery but the staff was very helpful and amended issues so I happy 4 star

I contacted Babymore for spare parts as I've lost some bolts. They knew straight away what I needed and resolved this for me almost instantly. Very happy with the service!

Bought the Babycare motion glide crib for my granddaughter, what a fantastic deign, sleek and modern and does the job. Would highly recommend this product for those first 6 months.

We recently had an accident when my clumsy partner broke one of the support rails on our son's Mona cot and after contacting Babymore Ltd I was overwhelmed with the help support and understanding that I received from Debbi, this lady is a god send after us having a little giggle at my partner's accident she (Babymore) very kindly offered to replace the support rail without any issue and have taken care of all details. Before our incident our son has been sleeping soundly in his Mona cot and has not had any bad nights we can leave him to sleep safe in knowing that he is comfortable and safe in his Mona cot and shall now continue to be thanks to Babymores super helpful customer service. The Mona cot was very easy to assemble and thus making it easy for us to be able to replace support rail with Babymore supplying replacement rail, my partner will be keeping his 13+Stone frame clear of the cot in the future too.

Many thanks to Babymore Ltd and your wonderful product and service.

Kind regards,
Magdalena.

After delivery company lost my original item Babymore customer services were quick to rectify and sent a replacement which was received and I am very happy with.

Item was dispatched and delivered promptly and I was very pleased with my order.I would have no hesitation in using this company again.

Fantastic products at such a good price. Customer service department go above and beyond to help. Would consider this brand for any future purchases.