Baby Thrive IBCLC Reviews 79

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I am a first time mother and contacted Sally after having a very negative encounter with a midwife during an appointment. Sally was easy to book and extremely knowledgeable and put my concerns at ease... See more

Rated 5 out of 5 stars

Sally is completely wonderful. She helped so much when my daughter was just a couple of weeks old and then again when we were dealing with bottle refusal shortly before my return to work. Thanks... See more

Company replied

Rated 5 out of 5 stars

I am a first time mother and I was having some issues with breastfeeding. I found sally online, it was so easy to book an Appointment and I saw her home within a few days. The session was so helpful a... See more

Rated 5 out of 5 stars

Sally was really great with her suggestions to help with my best feeding journey and I really appreciate her proactive approach in reaching out after the initial call to see how we were getting along... See more

Company replied

Company details

  1. Health Consultant

Written by the company

Baby-Thrive is a private breastfeeding support service based in South London, founded by mum of two - Sally Rickard. Helping families in South East & Central London to achieve their breastfeeding goals with bespoke face-to-face support. Home visits available including evenings and weekends. I am here to support you through the early stages of motherhood.


Contact info

4.9

Excellent

TrustScore 5 out of 5

79 reviews

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Rated 5 out of 5 stars

Invaluable breastfeeding support

Sally’s support has been amazing during the first 6 weeks post p. I highly recommend having an early consultation with her, it really helped us establish breastfeeding and understand what our baby needed. I have attended her breastfeeding cafe and her return to work workshop which are also great spaces to get support, advice and meet other breastfeeding parents. I can’t recommend her enough!!

5 October 2024
Unprompted review
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Reply from Baby Thrive IBCLC

Thank you for taking time to leave such a lovely review.

It was so lovely that we were able to meet when you were pregnant and also with home visit, breastfeeding group and return to work group

I like to keep in contact with families I support - it helps me improve my own knowledge & practice.

Rated 5 out of 5 stars

Sally was an absolute life safer

Sally was an absolute life safer. I booked a home visit at a point where I was very close to wanting to give up early on and her support and guidance pulled me through. Aside from helping me with latch, feeding positions and tips to get through mastitis, the support she offered on WhatsApp really helped me navigate these early weeks with a newborn and an abundance of doubt.

24 September 2024
Unprompted review
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Reply from Baby Thrive IBCLC

I'm so glad I was able to pull you through Holli - mastitis is awful!

Rated 5 out of 5 stars

After 10 days in hospital

After 10 days in hospital, I arrived home with a number of breastfeeding related problems and concerns (reliance on nipple shields, low milk supply, low confidence in my latch technique). Sally came over with only a day’s notice and provided me with so much advice, reassurance and support - including showing me how to use a breast pump properly. Her support on WhatsApp afterwards was so useful, as it allowed me to ask questions having tried out some of her suggestions. I would definitely recommend Sally to anyone I wanting support from a lactation consultant.

12 August 2024
Unprompted review
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Reply from Baby Thrive IBCLC

Thank you for taking time to review Ellie, you really have come so far after such a rough start - well done!

Rated 5 out of 5 stars

I reached out to Sally when my 2 month…

I reached out to Sally when my 2 month old baby started crying each time she was brought to feed (at the breast). The support that Sally gave, through the initial consultation and ongoing WhatsApp support was invaluable- she was non judgemental, patient and willing to explore various solutions with me and hold my hand along the way. She also directed me to the support of other health professionals for issues such as reflux. I would highly recommend her expertise.

17 July 2024
Unprompted review
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Reply from Baby Thrive IBCLC

Thank you for taking time to review - I'm so glad we had the Whatsapp support as it wasn't an easy fix - lots to explore as you say.

Rated 5 out of 5 stars

My daughter stopped latching at 3 days…

My daughter stopped latching at 3 days old and Sally was able to schedule a home visit appointment within a couple of days. She was easy to talk to and made me feel very comfortable. The latching issue was resolved within that session and I was so relieved. Sally respected my preferences of wanting to combi feed and helped establish a plan to support this. She also gave me some excellent advice around maintaining supply, sterilising and what to do if I’d like to have a glass of wine here and there. Sally’s ongoing communication via text messages and email has been great and it really helps to know I can get support from Sally whenever I need.

30 June 2024
Unprompted review
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Reply from Baby Thrive IBCLC

Thank you for taking time to review - I'm so sorry things were so stressful for you while she was unable to latch.

I'm always happy to put together a feeding plan to suit each families goals

Rated 5 out of 5 stars

Highly recommended

I have booked Sally’s breastfeeding support for the day after I came back from the Hospital with my little one. From the first second onwards Sally helped me on all levels with breastfeeding. She showed me different options for a good latch, talked me through some very valuable informations and reaffirmed me, that I was doing a good job. She showed me how to use a breast pump and set everything up for me which was amazing being sleep deprived and barely able to function.
Due to health problems with my little one we were readmitted to the hospital.
Sally was so caring and wonderful and kept checking in with me, giving me advice over WhatsApp on how to handle this new situation and breastfeeding. It was godsend having her respond to my million of questions, giving me answers tailored to my child!

I would highly recommend using any of Sally’s services, she was going above and beyond for us and I deeply appreciate that. Thank you for everything Sally!

31 May 2024
Unprompted review
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Reply from Baby Thrive IBCLC

Thank you for taking time to leave such a lovely review.

I like to keep in contact with families I support - it helps me improve my own knowledge & practice

Yes I know my clients are mostly too exhausted to read instructions so I'm always happy to talk people through their baby-feeding equipment!

Rated 5 out of 5 stars

Confidence in breastfeeding

I had some challenging weeks with the baby being fussy at the breast and green nappies. Sally gave me the confidence to continue with my breastfeeding journey and lots of information and techniques that helped get through such tricky time!

10 June 2024
Unprompted review
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Reply from Baby Thrive IBCLC

Thank you for taking time to review - I'm so glad our consultation & the ongoing support gave you the confidence to continue

Rated 5 out of 5 stars

Correct diagnosis of problem

Sally came over to the house on week two of complete agony breast feeding.
By the end of the session she had managed to correctly diagnose my Vasospasm which none of the other nhs nurses had picked up on (although they were extremely kind and well meaning)

I went straight to the hospital and they gave me pills and the searing pain eventually went away and I was able to breast feed almost completely without pain.

I can’t recommend her enough.

22 June 2024
Unprompted review
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Reply from Baby Thrive IBCLC

Thank you for taking time to review - you were very brave & determined to breastfeed for so long in such difficult circumstances.

Rated 5 out of 5 stars

Great breastfeeding consultant

We saw Sally in the early days of breastfeeding when I was feeling very anxious about our son's latch and my milk supply after it had been late to come in. Sally was incredibly reassuring, supportive and provided us with some great advice and tips on getting a good latch, breastfeeding positions, pumping and bottle feeding techniques/bottle types. We felt so much more confident and clear about what we were doing after she left and I found the WhatsApp follow up service for the following 2 weeks really helpful. It was great to know someone was there and I could ask questions. I would highly recommend Sally and will arrange to see her again later on in this breastfeeding journey, particularly when it comes to returning to work.

7 July 2024
Unprompted review
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Reply from Baby Thrive IBCLC

I love that you felt confident & clear after our consultation. It was lovely to meet you all. I’ll message you soon!

Rated 5 out of 5 stars

Great breastfeeding consultant

Sally was excellent. I would definitely recommend. She is very knowledgeable, caring, listens and gives great advice. She also helped us discover a tongue tie on our son which we then got treated. Thank you - if you are looking for breastfeeding support, go with Sally…you will not be disappointed!

17 June 2024
Unprompted review
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Reply from Baby Thrive IBCLC

Claudia I’m so glad I was able to help you.

For a long time your instinct told you that something wasn’t right - well done for leaning into that

Rated 5 out of 5 stars

Saved our breastfeeding journey

Sally is incredibly responsive, supportive, knowledgeable and works super hard to help families achieve their feeding goals. Without her support I wouldn't have bee able to breastfeed my baby. When we left hospital my baby was unable to latch and we didn't have any support in place. Sally came over the same day and provided lots of reassurance and showed us how to make sure baby was getting enough to eat. At the 5 day appointment baby had only lost 5% and gained weight since. It took a lot of patience, but baby is now 12 weeks, has a great latch and I've been able to keep breastfeeding.

Sally also referred baby for a tongue tie procedure which was sorted out within a week - going through the health visitor would have taken a month.

She also was super responsive to all of our follow up questions.

Thank you, Sally! 💕

2 August 2024
Unprompted review
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Reply from Baby Thrive IBCLC

You were so patient & resilient Kate it wasn’t an easy fix eh?

I’m always happy to organise NHS referrals for my clients - it’s often much quicker than doing it via the midwife as you say

Rated 5 out of 5 stars

Amazing continuous support

I am really grateful to Sally. She came to our home with very short notice (I could book on the same day!) during our second day at home with our newborn, when I was in a lot of pain and didn't know how I could continue breastfeeding our daughter. She was very patient with us, and explained all the alternatives we had. She was also able to diagnose our daughter's tongue tie and refer us to have it cut at the hospital.
Moreover, she followed up regularly via whatsapp, and shared a lot of resources and useful information, answering all my questions even several weeks later.
Thanks a lot Sally!

6 June 2024
Unprompted review
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Reply from Baby Thrive IBCLC

It was lovely to meet you on day two .
I’m so sorry you were in so much pain & so desperate!

I never want anyone to feel like they just have to keep going in agony- there are always alternatives & options!

You have done so well in very difficult circumstances- I hope things continue to improve

Rated 5 out of 5 stars

Could not recommend Sally more

Could not recommend Sally more. Available, knowledgeable and helpful - she really contributed to me being able to breastfeed my baby

12 April 2024
Unprompted review
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Reply from Baby Thrive IBCLC

Thank you Lucie - it was a pleasure to help you in the early days and also very rewarding to review with a follow up appointment months later. You did so well!

Rated 5 out of 5 stars

Brilliant Service

Sally is a great lactation consultant. She is personable and approachable and I couldn't recommend her enough. Sally supported me on numerous concerns regarding my little one and reassured me when needed as it was my first born. She suggested realistic and practical solutions when it came to boosting milk supply - I appreciated this as I've often heard the opposite from others.

Her authenticity and genuine care to try and solve your problems and suggest solutions is what differentiates her. Even when my initial problem was 'solved' she took the time to respond to questions I had afterwards. To me it felt like she was more a reassuring friend than a consultant. Thank you Sally for everything !

1 April 2024
Unprompted review
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Reply from Baby Thrive IBCLC

Awww Bhavika -a reassuring friend Thank You

Rated 5 out of 5 stars

Great experience - highly recommend

I found Sally at a time when I almost gave up on breastfeeding due to the pain I was in. I tried getting help from midwives and attending breastfeeding cafes but nothing seemed to work. Sally was really quick to diagnose the issue and provide a solution. She was also very patient and answered all our questions. Not only that, she also followed up and provided a lot of helpful information via email and was always reachable and quick to respond when I had more questions. I'm extremely grateful for her help and couldn't recommend her enough.

22 June 2024
Unprompted review
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Reply from Baby Thrive IBCLC

When I met you, and you had already done lots of research & used your local breastfeeding support service & midwives, I was unsure I would be able to resolve things.

But you worked so hard & I'm so pleased you persisted & we managed to improve breastfeeding for you after such a long time in pain.

Rated 5 out of 5 stars

The most reassuring and useful postpartum advice I’ve received so far!

I was lucky to find Sally after a panicked Google search for a local lactation consultant when my newborn seemed to be gaining weight very slowly. Sally came over the following day for a home visit and calmly reassured me, gave me tips on breastfeeding, drew up an effective feeding plan, and helped my baby pack on some weight and get both of us into the swing of breastfeeding within just over a week of first seeing her. Invaluable time and advice - I have recommended her to my NCT group!

25 June 2024
Unprompted review
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Reply from Baby Thrive IBCLC

Thanks so much Sara for taking time to review - and for recommending me (I already visited your neighbour)!

Rated 5 out of 5 stars

Sally is a lifesaver for breastfeeding journeys!

Sally was a lifesaver for our breastfeeding journey. We reached out to her after arriving home from hospital with our 1 day old baby and struggling to get her to latch. We booked an appointment for 2 days later, and within 30 minutes (at 10pm at night) Sally had sent us a message and offered us a video call immediately to help us straight away. She calmly suggested some things that we could try which helped hugely. At the face to face appointment Sally spent 2 hours helping us find ways to get our baby to latch in multiple different positions and was so patient with us!
After the appointment Sally has provided endless support and been in constant contact, checking in with how we are getting on.
Sally saved our breastfeeding journey and I would recommend her to anyone who is struggling! Thank you, Sally!

29 May 2024
Unprompted review
Rated 5 out of 5 stars

great experience

Sally was great, she helped us during the 1st months of our 1st baby with great advice for breastfeeding and bottle feeding.
Thank you Sally

26 February 2024
Unprompted review
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Reply from Baby Thrive IBCLC

Thank you so much for taking time to review I'm so glad I was able to help.

Rated 5 out of 5 stars

Compassionate support for breastfeeding

Sally was kind, compassionate and nonjudgmental in helping me with my breastfeeding struggles, I would highly recommend her to others

1 April 2024
Unprompted review
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Reply from Baby Thrive IBCLC

Thank you Louise for taking time to review - it's always lovely to be recommended

Rated 5 out of 5 stars

Breastfeeding

Me and my baby had great support from Sally. I always wanted to breastfeed my baby but i was 1 month in..and looked impossible. We had Sally over and showed us few easy positions for us and also did a plan. She always checked on us via whatsup to see the progress.Thank you Sally

15 January 2024
Unprompted review
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Reply from Baby Thrive IBCLC

Vanessa you did so well - I'm sorry you felt before that breastfeeding seemed impossible. You have been patient & determined - well done!

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