babonbo.com Reviews 

992
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 455 reviews, reviewers overwhelmingly had a great experience with this company. People frequently mention that booking is wonderfully simple, and the baby gear provided is clean, comfortable, and in excellent condition. Customers often warmly praise the helpful staff for being exceptionally kind and attentive throughout the entire rental and travel process. Some reviewers were not happy with the equipment quality, noting occasional issues like loose or broken sunshades, dirty items, or even structural damage upon arrival. A few other people also felt that certain items fell short of expectations, describing frustrating challenges with proper installation or overall product reliability.

What people talk about most

Service

People report positive experiences with service, highlighting outstanding communication and seamless delivery... See more

Product

Clients share positive opinions on product quality, highlighting that items such as strollers and car seats... See more

Staff

Customers consistently note positive experiences with staff, praising their exceptional kindness,... See more

Quality

Consumers find quality to be positive, highlighting that equipment like car seats and strollers consistently... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that the entire process is smooth,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Rented a stroller for our 6 month old after forgetting to bring our own! Saved our holiday! Great range available and able to select most appropriate option for our location with next day delivery av... See more

Company replied

Rated 5 out of 5 stars

Maiko is very cooperative and speedy in her responses, truly saved us during this trip. The stroller is in excellent condition, the back lays down perfectly for a 1 year old to sleep comfortably.... See more

Company replied

Rated 5 out of 5 stars

Mr. Kenan was incredibly helpful and attentive throughout the entire process. Everything was so easy—we picked it up right at the airport as soon as we landed and returned it just before our flight. I... See more

Company replied

Rated 5 out of 5 stars

The baby gear handled our needs really well during our trip. Communication was quick, clear and reliable and willingness to meet our needs even after booking. Served us well on our adventures in Malag... See more

Company replied


Company details

  1. Baby Store

Written by the company

Babonbo is a baby gear rental marketplace offering a variety of baby gear such as strollers, car seats, high chairs, and more through locals for traveling families in more than 300+ locations. With a complete understanding of what traveling families might be struggling with, the Babonbo baby gear rental marketplace was launched to connect traveling families with local parents. Since that day, we’ve been proud to be the platform where traveling families find a solution while local parents earn extra money by renting baby gear.


Contact info

4.8

Excellent

TrustScore 5 out of 5

992 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(992)

586 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience renting a car seat…

Great experience renting a car seat while on vacation in Porto. Would recommend

1 May 2026
babonbo.com logo

Reply from babonbo.com

Hi James!

Thank you for the recommendation , so glad the car seat rental made your vacation in Porto that much easier!

With Babonbo you can rent car seats, strollers and all the baby gear you need in Porto and in 250+ cities across Europe and the world , whether you are exploring the colourful Ribeira district, crossing the Dom Luís I Bridge or strolling through the Jardins do Palácio de Cristal with the little ones.

We hope to see you again on your next adventure!

The Babonbo Team , info@babonbo.com

Rated 5 out of 5 stars
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Reply from babonbo.com

Hi!

Quality and great service , the perfect combination for a stress-free family trip!

With Babonbo you can rent strollers, car seats and all the baby gear you need in 250+ cities across Europe and the world , because every travelling family deserves both.

We hope to see you again on your next trip!

The Babonbo Team , info@babonbo.com

Rated 5 out of 5 stars

Great communication

Great communication, easy pick-up and drop-off. Good quality car seat. Just what we needed. Thank you!

2 May 2026
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Reply from babonbo.com

Hi Julia!

Great communication, easy pick-up and drop-off, and a good quality car seat , just what every family needs and exactly what we aim to deliver every time!

We hope to see you again on your next adventure!

The Babonbo Team , info@babonbo.com

Rated 5 out of 5 stars

Excellent pushchair hire service

Excellent pushchair hire service. This service allowed us to enjoy our holiday, as we were able to hire a pushchair at the last minute.

1 May 2026
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Reply from babonbo.com

Hi Giulia!

So glad we could come through for you at the last minute and help you enjoy your holiday to the fullest!

That is exactly what Babonbo is here for whether you plan ahead or need a pushchair at short notice, we have got you covered. No heavy luggage, no stress, just more time to make memories with your little ones.

With Babonbo you can rent pushchairs, car seats and all the baby gear you need in 250+ cities across Europe and the world with trusted local providers always ready to help whenever you need them.

We hope to see you again on your next trip!

The Babonbo Team , info@babonbo.com

Rated 5 out of 5 stars

The stroller made our vacations easier…

The stroller made our vacations easier and so comfortable!thanks a lot,🥳🥳

1 May 2026
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Reply from babonbo.com

Hi Maria!

Easier and more comfortable vacations , that is what we are all about! 🥳

With Babonbo you can rent strollers, car seats and all the baby gear you need in 250+ cities across Europe and the world so every family holiday is one to remember for all the right reasons.

We hope to be part of your next adventure!

The Babonbo Team , info@babonbo.com

Rated 5 out of 5 stars

Easy communication

Easy communication! Great service for traveling halfway across the world and not worrying about lugging all our baby’s stuff with us.

15 April 2026
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Reply from babonbo.com

Hi Amanda!

Travelling halfway across the world with a baby and not having to worry about the gear , that is exactly the freedom Babonbo is built around!

Easy communication and everything ready on arrival, so you can focus on the adventure rather than the luggage. That is what we love to make possible for every travelling family.

We hope to be part of your next long-haul adventure!

The Babonbo Team , info@babonbo.com

Rated 5 out of 5 stars

Super great communicator made the whole…

Super great communicator made the whole process seamless

20 April 2026
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Reply from babonbo.com

Hi Belen!

A super great communicator who made everything seamless , that is the Babonbo experience we love to deliver!

With Babonbo you can rent strollers, car seats and all the baby gear you need in 250+ cities across Europe and the world with real local people who make the whole process effortless from first message to final pick-up.

We hope to see you again on your next adventure!

The Babonbo Team , info@babonbo.com

Rated 5 out of 5 stars

Rented at the last minute after…

Rented at the last minute after realizing our apartment would not have a crib. Communication was great (WhatsApp) and they made pick up and drop off easy.

22 April 2026
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Reply from babonbo.com

Hi Alyson!

Last-minute realisation, sorted in no time , that is exactly what we are here for!

When plans change unexpectedly, knowing you can count on a quick WhatsApp exchange and a smooth pick-up and drop-off makes all the difference. So glad we could step in and save the day!

With Babonbo you can rent cribs, strollers, car seats and all the baby gear you need in 250+ cities across Europe and the world , whether planned in advance or booked on the spot, we have always got you covered.

We hope to see you again on your next trip!

The Babonbo Team , info@babonbo.com

Rated 1 out of 5 stars
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Reply from babonbo.com

Hi Chris!

We are sorry to hear you feel this way, and we understand how confusing this situation may have felt.

However, as outlined on our website and in the terms and conditions agreed to at the time of booking, once an order has been accepted by a provider, any changes must be requested directly through our team. In this case, rather than submitting a modification request, the original order was cancelled and a new one was placed. As a result, and in line with our policy, a refund for the cancelled order is unfortunately not possible as it was last minute order.

For any future changes to a booking, we kindly ask that you contact us directly at info@babonbo.com so our team can process the modification on your existing order without any additional charges.

We remain available should you have any further questions.

The Babonbo Team , info@babonbo.com

Rated 5 out of 5 stars

Excellent service from Ertan

Excellent service. Rented from Ertan and he was so wonderful. Good communication and very flexible! Our stroller was ready to go as soon as we checked into our hotel.

21 April 2026
Rated 5 out of 5 stars

Super

We rented three strollers. The provider was very attentive and kind. When we went to pick them up, she immediately gave them to us and when we returned them, she also came immediately. I recommend!!!

21 April 2026
Rated 5 out of 5 stars

Good experience , very helpful !

Reliable , on time , Great great product - thanks !!

19 April 2026
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Reply from babonbo.com

Hi!

So glad to hear it , reliability and great quality are things we never compromise on!

With Babonbo you can rent strollers, car seats and all the baby gear you need in 250+ cities across Europe and the world , because every family deserves a smooth, stress-free trip from start to finish.

We look forward to being part of your next adventure!

The Babonbo Team , info@babonbo.com

Rated 5 out of 5 stars

Perfect

Perfect stroller, perfect renter. Thank you!
We were we our 2 babies (23 months and 9 months). We took our Love and Carry One and rent this stroller to offer naps to our oldest during long walks. Very useful.

20 April 2026
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Reply from babonbo.com

Hi Aline!

What a lovely review , travelling with a 23-month-old and a 9-month-old is quite the adventure, and we love that the stroller was there to give your oldest those well-deserved naps on long walks!

A perfect stroller and a perfect renter , that is everything Babonbo is about. Combining your Love and Carry One with a rented stroller is such a smart way to travel light without compromising on comfort for both little ones.

We hope to see you and your two babies again on your next trip!

The Babonbo Team , info@babonbo.com

Rated 5 out of 5 stars

Great service!

20 April 2026
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Reply from babonbo.com

Hi Joana!

Great service is what every travelling family deserves , so glad we delivered!

With Babonbo you can rent strollers, car seats and all the baby gear you need in 250+ cities across Europe and the world with a trusted local always by your side.

See you on the next trip!

The Babonbo Team , info@babonbo.com

Rated 5 out of 5 stars

We had a very good experience with this…

We had a very good experience with this service. Everything was great

19 April 2026
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Reply from babonbo.com

Hi Enrico!

Very good experience and everything great , that puts a big smile on our faces!

With Babonbo you can rent strollers, car seats and all the baby gear you need in 250+ cities across Europe and the world , because every family trip deserves to be remembered for all the right reasons.

We hope to welcome you back on your next adventure!

The Babonbo Team , info@babonbo.com

Rated 4 out of 5 stars

Pleasantly surprised

As we haven’t been satisfied with our order we were pleasantly surprised to be quickly contacted by BABONBO team and receive full refund. We were assured that they follow up and thoroughly investigate every possible issue. Thumbs up as we believe that this is the right way to treat a customer.

20 April 2026
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Reply from babonbo.com

Hi Reny!

We are truly sorry for what you experienced ,this is not the standard Babonbo stands for, and we completely understand your frustration.

We sincerely apologise.

We will be thoroughly reviewing this provider and taking all necessary actions to ensure this does not happen again. As a result of the inconvenience caused, the full amount paid has been refunded to your original payment method.

We know that does not make up for the stress and the additional cost of having to buy a new stroller, and we do not take that lightly. If there is anything else we can do, please do not hesitate to reach out at info@babonbo.com.

The Babonbo Team , info@babonbo.com

Rated 5 out of 5 stars

Great platform, kind partners

Platform is easy to navigate, good filters, great vendors and partners. We were lucky with our choice in Portugal, Algarve and had a reliable and super friendly contact where we rented a stroller for our vacation and the service was above and beyond. It’s all about who you choose from.

19 April 2026
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Reply from babonbo.com

Hi Linna!

Thank you for this wonderful review , and you said it perfectly: it really is all about who you choose from!

We are so glad the platform was easy to navigate and that the filters helped you find the right match. And finding a reliable, super friendly provider in the Algarve who went above and beyond , that is exactly the kind of human, community-driven experience Babonbo is built around. Our providers are real local people who genuinely care about making your trip special.

We hope to see you again on your next adventure in Portugal or beyond!

The Babonbo Team , info@babonbo.com

Rated 5 out of 5 stars

Very good experience

Very good experience. We rented a stroller that was delivered directly to our hotel, same for the pick up. Suggested

19 April 2026
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Reply from babonbo.com

Hi Elena!

Thank you for the recommendation , a stroller delivered and picked up directly at your hotel with no hassle is exactly the kind of smooth experience we love to provide!

With Babonbo you can rent strollers, car seats and all the baby gear you need in 250+ cities across Europe and the world , so every family trip starts and ends without the stress of heavy luggage.

We hope to see you again on your next adventure!

The Babonbo Team , info@babonbo.com

Rated 5 out of 5 stars

10/10 experience with Globetrotter 👶✨

10/10 experience with Globetrotter baby👶✨

We rented a baby stroller from them for our trip to London and couldn’t be happier. Everything was super easy from the start, but the highlight was definitely Daniel’s service. He was attentive the whole time, always ready to help and making sure everything suited our needs.

He even modified our booking without any hassle when we decided to add a scooter at the last minute, and not only that—he managed to find one for us and made the whole process incredibly smooth.
Service like this really makes a difference when traveling with kids. Thank you for making everything so easy and stress-free. We will definitely use Globetrotter again 🙌

17 April 2026
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Reply from babonbo.com

Hi Maite!

What a fantastic review , thank you so much for sharing this!

We will make sure Daniel see your kind words , they truly deserve every bit of this. Attentive, flexible and going the extra mile to find a scooter at the last minute without any hassle? That is exactly the kind of service that makes Babonbo special. Our providers are real local people who genuinely care about making your trip as smooth and enjoyable as possible , and Daniel is a shining example of that.

With Babonbo you can rent strollers, scooters, car seats and all the baby and children’s gear you need in London and in 250+ cities across Europe and the world , whether you are exploring Hyde Park, strolling along the South Bank or discovering the streets of Notting Hill with the little ones.

We hope to see you again on your next London adventure!

The Babonbo Team , info@babonbo.com

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