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Review summary

Created with AI, based on recent reviews

Evaluating 100 reviews, most reviewers were let down by their experience overall. Many customers reported not receiving their ordered items, with some waiting for extended periods without delivery. Reviewers also experienced significant issues with the tracking information provided, often finding it to be fake or misleading, sometimes indicating delivery when no product was received. Furthermore, people frequently found it impossible to contact customer service, as phone numbers were non-existent or disconnected, and emails went unanswered. Some customers who did receive a product were sent incorrect items, such as small USB cables instead of the larger products they had purchased.

What people talk about most

Order

Customers consistently express significant dissatisfaction with their orders, frequently reporting that they... See more

Product

Reviewers mention significant dissatisfaction regarding product delivery, with many customers reporting that... See more

Delivery service

Reviewers highlight negative aspects of delivery service, with many reporting that their ordered items never... See more

Customer communications

Clients share negative opinions on contact, with many reporting an inability to reach the company for refunds... See more

Response time

Consumers consistently express significant dissatisfaction with response times, frequently reporting that... See more

Reviews shaping this summary

Rated 1 out of 5 stars

TOTAL SCAM!!!!!!!! I ordered an inflatable pool with umbrella and never received it!! Tracking number is non existent, tracking company takes you to a foundation company in Georgia, I emailed them nu... See more

Rated 1 out of 5 stars

Horrible scam business. Ordered a fan from them in June. Never received it. Finally reached someone at customer service who issued me a 50% refund and told me if I didn’t receive the fan soon they wou... See more

Rated 1 out of 5 stars

Company promise express shipping and products are from USA but its a lie and fraud, they actually base in china and if you think you paid for express shipping you did not, my product never arrived and... See more

Rated 1 out of 5 stars

After six weeks of following an apparent phony tracking app, they say they have been delivered. I’ve never received them. I contacted my credit card and they immediately refunded the $97 I’d paid.Ax... See more


Company details


Contact info

1.2

Bad

TrustScore 1 out of 5

103 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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1.2

All reviews

(103)

52 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I ordered product from them I did not…

I ordered product from them I did not receive yet I tried to call them not answered they keep saying my product is in, but I am waiting since June 30 I am going to wait a couple days if not be delivery i will call my credit card

17 July 2025
Unprompted review
Rated 1 out of 5 stars

SCAM!!

SCAM!!! I ordered something from them almost 2 months ago and never received my purchase. I emailed customer service about the issue multiple times and they are of no help. Total Scam!

17 July 2025
Unprompted review
Rated 1 out of 5 stars

Company is a complete scam

Company is a complete scam. I ordered two large blow up pools with raining umbrellas and after three weeks, they sent me two 3 inch iPhone cables. After reporting the fraud to my bank, they finally sent me an email after not responding to multiple emails by me, letting me know my “package” was delivered and please cancel my fraud request with my bank. Who would pay $120 dollars for two micro cables? Scam!

15 July 2025
Unprompted review
Rated 1 out of 5 stars

Buyer Beware!

Placed an order on June 2, 2025 and it is now July 16, 2025 and have not received it. It's sad because it was supposed to be for my soon to be 5 year old grandchild's birthday next week.

And yes I have tried to contact them with no success.

15 July 2025
Unprompted review
Rated 1 out of 5 stars

Company is a scam

Company is a scam, ordered a poolbar waited for wks for it to arrive only to receive a small cord. Tried to reach customer service and phone number just says goodbye. Disputed this with my bank, I am so mad at these stupid scammers.

15 July 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Scam! Ordered product said it shipped but never arrived. The shipping company also seems scammy since they claimed the delivered it to a “mailbox” which I do not have.

8 July 2025
Unprompted review
Rated 1 out of 5 stars

Waited almost 30days never received…

Waited almost 30days never received goods, got one (which I thought was legit email response) to no product yet delivered. Called the number provided, picks up then says good bye. It’s a SCAM outfit. Don’t waste your time or money.

14 July 2025
Unprompted review
Rated 1 out of 5 stars

Horrible scam business

Horrible scam business. Ordered a fan from them in June. Never received it. Finally reached someone at customer service who issued me a 50% refund and told me if I didn’t receive the fan soon they would issue me a 100% refund. Now their phone number isn’t working and all several follow up emails to them have been ignored. I will be posting negative reviews for them on all social media platforms.

13 July 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Scam. Order the umbrella pool advertised for 80$ and have received nothing ….. so disappointed that such scammers exist in this world stealing money from hardworking people working women

12 July 2025
Unprompted review
Rated 1 out of 5 stars

Ordered an $80 pool

Ordered an $80 pool. 4 weeks later I was delivered a charging cable. No response from the company. I reached out multiple times. After reporting them to my bank, they refunded me. Don't buy from this company. It is a scam.

1 July 2025
Unprompted review
Rated 1 out of 5 stars

Purchased a product from them 4 weeks…

Purchased a product from them 4 weeks ago still have not received it the tracking number opens different information every time you click it yesterday the product was in Chicago enroute to its destination today it’s in china awaiting customs sounds like a scam company to me

10 July 2025
Unprompted review
Show reviews in all languages. (103 reviews)

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