The team at Axminster are truly customer centric. I had an issue with one of the two packages not arriving due to the courier company and Tony at Axminster was following up daily. Nevertheless I ended... See more
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Quality products at reasonable prices, with no problems from ordering to delivery. Happy customer here every time I've made any purchases.
The jig works well, as expected. The box containing the screws was broken in transit and part of the jig had surface damage caused by parts rubbing together. Not the end of the world but disappoint... See more
Company replied
Axminster not only provide excellent value tools and machinery, but their after sales service is first class. When a renowned delivery company delivered my new lathe smashed in transit, they immediat... See more
Company details
About Axminster Tools
Written by the company
Built on a foundation of strong customer service values, Axminster Tools are a family business located in the South West of England and distributing across the globe. Axminster Tools has established itself as a market leader in the mail order woodworking tools and machinery industry offering an award-winning friendly and personal service to many thousands of customers ranging from trade professionals and businesses to amateur DIY and hobby enthusiasts.
Contact info
Unit 10 Weycroft Avenue, EX13 5PH, Axminster, United Kingdom
- 03332 406406
- cs@axminstertools.com
- axminstertools.com
4.7
Excellent
102K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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The Discovery SK100 M33 chuck was…
The Discovery SK100 M33 chuck was ordered on the Thursday afternoon & it was delivered on the Saturday morning. Brilliant service.
17 April 2026
Very considerate delivery driver
Very considerate delivery driver.
Lathe extension exactly as described.
17 April 2026
Not the cheapest but amazing quality…
Not the cheapest but amazing quality that will last. Worth the extra every time.
8 April 2026
great kit
seriously good gardening knives and sickles and arrive promptly well packaged
16 April 2026
Superb tools, excellent service
Axminster not only provide excellent value tools and machinery, but their after sales service is first class. When a renowned delivery company delivered my new lathe smashed in transit, they immediately sorted out its collection and replacement. Couldn't ask for more.
16 April 2026
Fast efficient delivery as usual.
16 April 2026
Great service and products
16 April 2026
Simple ordering process
Simple ordering process. Great level of communication about delivery and efficient delivery service. Would recommend.
16 April 2026
Good product poor delivery
Bought the 1700 work bench and I’m delighted with it, easy to build and good quality. My only concern is the condition the delivery arrived in. The box was very damaged and there are a couple of dents on the bench top which is fine on a workbench but not when they were not made by me. My wife had to help the lady who delivered the bench because she couldn’t lift the package but by that time it had been dragged off the van and along the pavement. Perhaps Axminster need to address delivery expectations with the couriers.
15 April 2026
As always prompt delivery and good…
As always prompt delivery and good value for money tools.
16 April 2026
Good service and sensible price
Good service and sensible price. Dispatched quickly. Very pleased with quality of power tool.
15 April 2026
Great store
Great store. A trusted brand with a lot of quality gear.
Good service and communication. Fast delivery. Thanks A++ !!
16 April 2026
Order submitted
Order submitted, and delivered within 48 hours. Very pleased with service. Recommended by one of your former employees on this occasion, but have purchased from Axminster Tools on previous occasions.
16 April 2026
Always a pleasurable experience.
15 April 2026
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