The team at Axminster are truly customer centric. I had an issue with one of the two packages not arriving due to the courier company and Tony at Axminster was following up daily. Nevertheless I ended... See more
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See what reviewers are saying
Quality products at reasonable prices, with no problems from ordering to delivery. Happy customer here every time I've made any purchases.
The jig works well, as expected. The box containing the screws was broken in transit and part of the jig had surface damage caused by parts rubbing together. Not the end of the world but disappoint... See more
Company replied
Axminster not only provide excellent value tools and machinery, but their after sales service is first class. When a renowned delivery company delivered my new lathe smashed in transit, they immediat... See more
Company details
About Axminster Tools
Written by the company
Built on a foundation of strong customer service values, Axminster Tools are a family business located in the South West of England and distributing across the globe. Axminster Tools has established itself as a market leader in the mail order woodworking tools and machinery industry offering an award-winning friendly and personal service to many thousands of customers ranging from trade professionals and businesses to amateur DIY and hobby enthusiasts.
Contact info
Unit 10 Weycroft Avenue, EX13 5PH, Axminster, United Kingdom
- 03332 406406
- cs@axminstertools.com
- axminstertools.com
4.7
Excellent
102K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Satisfied customer
Every order is acknowledged so you know what is happening. Items were correct, well packed and delivered on time. Well done
2 April 2026
Great service
Ordered the unpicker for my wife and she is more than happy. Super product, good price and great service. Arrived very quickly
2 April 2026
Delivered to Israel 3d time with no…
Delivered to Israel 3d time with no issues. Supper fast delivery.
Very happy . Thank you Axminster tools team . 5 starts
31 March 2026
Great service from Axminster
Thank you for processing my order so quickly, weekend not withstanding it was still a very fast delivery.
As ever, great service from Axminster
2 April 2026
Fast and efficiently service
2 April 2026
great products range
great products, services in normally 100% too but this time failed on an urgent delivery that i paid extra for.
but refunded the carriage.
shame they closed the branches but i understand the world is a very different place today
2 April 2026
Everything
Everything, from the initial ordering to receiving the order. The packaging was excellent and the quality workmanship was also excellent.
2 April 2026
A useful item to give a real finish to your job.
A useful item that was delivered on time.
Some information how to set it up and how to use the scraper would have been ideal,
1 April 2026
Excellent company
Excellent company, wish I'd found them before I found Rutlands. Good tools that work, at a good price, that come with clear, useable instructions and very well packaged. Also they have excellent customer care too, they respond to emails very quickly if you have any questions.
1 April 2026
Seamless as always.
1 April 2026
Brilliant piece of kit exactly as…
Brilliant piece of kit exactly as described. Arrived the next morning.
31 March 2026
I was able to use some reward points…
I was able to use some reward points for this purchase giving me a £25 discount. Quick free delivery.
Good quality powered respirator
30 March 2026
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