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Australian Wholesale Oils (AWO)Reviews 

2,785
•
TrustScore 5 out of 5

4.8

Aromatherapy Supply Store
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Review summary

Created with AI, based on recent reviews

Evaluating 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, with many highlighting the excellence of the essential oils and shea butter. Reviewers frequently commend the fast and efficient delivery service, noting that orders arrive promptly and are well-packaged. The overall value and ease of the website are also appreciated by many people. However, some customers also noted a highly negative experience with a specific product, describing it as having an unpleasant smell and containing unusual solid components.

What people talk about most

Product

Consumers find product to be positive, with many reviewers consistently praising the excellent quality of the... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting fast and efficient delivery... See more

Quality

People report positive experiences with quality, consistently praising the excellent and top-quality oils and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My very first time using another supplier of essential oil in a very long time, I'm happy to report the Patchouli oil ordered & received matched the high quality that I'm used to & I'm more than... See more

Company replied

Rated 5 out of 5 stars

Ordered 5kg shea butter (to be send from the Eastern states of Australia to Perth) and it arrived in a week. That impressed me because if you order from the other side of the country it usually ta... See more

Rated 5 out of 5 stars

AWO has the particular (unusual) oil we were needing and shipped it without delay. The product is both high quality and beautiful and we are very happy to have discovered this company. Many thanks.

Rated 5 out of 5 stars

I have been buying my oils from AWO for many years; the products and service are incredible. I highly recommend all of the products. I'm a loyal customer, would not buy anywhere else. And of course,... See more

Company details

  1. Aromatherapy Supply Store

Written by the company

Australian Wholesale Oils Pty Ltd (AWO) is your friendly and helpful supplier for all your aromatherapy and natural DIY ingredients. Our aim is provide an exceptional customer experience by providing quality products, helpful education and a wide product range. So why not ditch your overpriced, internationally owned supplier who treat you like a number, rather than a partner - and give our Aussie owned and run business a go.

Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(2,785)

40 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Very high quality products

Very high quality products. Amazing fragrance & it's lasting. I love the packaging. Speed of service & delivery is excellent. I keep looking at the website to decide what I want to buy next.

16 February 2024
Rated 5 out of 5 stars

Avocado Gold Skin Care

Gaylene and I are extremely happy with the products that we have received, including the free gifts. Your product description and usage information is extremely helpful , keep up the good work.

18 January 2024
Rated 5 out of 5 stars

Amazing!

easy website, quick delivery& amazing product!! Always well packed and never leaking. Seeing great results already

18 January 2024

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