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Avern Cleaning Supplies (Internet) Ltd Reviews 

1,250
•
TrustScore 4.5 out of 5

4.6

Cleaning Products Supplier
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Review summary

Created with AI, based on recent reviews

Looking at 231 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and competitive pricing, often finding products significantly cheaper than elsewhere. Many people highlight the fast and efficient delivery, frequently receiving their orders promptly and in good condition. The products themselves are often described as high quality, genuine, and exactly as ordered, meeting customer expectations and making the ordering process easy and reliable. However, some customers also noted issues with delivery, particularly when couriers like Evri were involved, leading to delays and unreceived items. A few other people also felt that some products were incorrect, missing items, or did not match the advertised description, such as a crevice tool not being flexible as expected.

What people talk about most

Delivery service

People report positive experiences with delivery service, frequently praising fast and next-day delivery... See more

Product

Users describe positive interactions with product, often highlighting good quality, competitive pricing, and... See more

Service

Consumers find service to be positive, with many reviewers consistently reporting excellent service from... See more

Price

Clients share positive opinions on price, with many reviewers consistently highlighting competitive and good... See more

Order

Customers had positive experiences with order, praising the ease of ordering online and the prompt delivery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Was not sure which replacement motor required and CS responded quickly. Ordered, arrived and now installed. Also filter sent but incorrect, again CS replaced by courier the next day. Excellent- you c... See more

Rated 5 out of 5 stars

Incorrect part sent after placing order.l, but the after sakes service was excellent. I got in touch with the sales team and duly got a reply from Olivia who arranged for both the delivery of the corr... See more

Rated 5 out of 5 stars

Having been let down badly by Dyson and another Sebo supplier, I came across Avern Cleaning Supplies on the internet. Their price for a Sebo X7 automatic pet vacuum cleaner was very competitive.... See more

Company replied

Rated 5 out of 5 stars

I ordered 280 gauge refuse sacks and this is exactly what arrived. Very strong sacks and I am very pleased that what I ordered I got. I have ordered from various companies claiming they are sending me... See more

Company details

  1. Cleaning Products Supplier
  2. Appliance Parts Supplier
  3. Industrial Supermarket
  4. Industrial Vacuum Equipment Supplier
  5. Janitorial Equipment Supplier
  6. Vacuum Cleaner Store

About Avern Cleaning Supplies (Internet) Ltd

Written by the company

avern cleaning supplies

Avern Cleaning Supplies is a trusted provider of high-quality cleaning products and solutions designed to meet the diverse needs of residential, commercial, and industrial customers. With a commitment to excellence, sustainability, and customer satisfaction, we have established ourselves as a leading name in the cleaning industry.

We offer NEXT DAY delivery on selected machines & same day collection for majority of our items in stock. NEXT DAY MACHINES spares & accessories BOOK A machine DEMO janitorial

Our Vision

At Avern Cleaning Supplies, our vision is to create cleaner, safer, and healthier environments for everyone. We believe that cleanliness is not just a task; it's a way of life. We aspire to be the go-to source for cleaning products that empower individuals and organizations to achieve cleanliness and hygiene goals efficiently and sustainably.

avern cleaning supplies

  • Quality Assurance: Our products are rigorously tested to meet the highest quality standards, ensuring optimal cleaning performance.
  • Expert Guidance: Our knowledgeable team is available to provide expert advice and recommend the right products for your cleaning challenges.
  • Customer-Centric Approach: Avern Cleaning Supplies is committed to customer satisfaction, and we strive to exceed your expectations with every interaction.
  • Convenient Ordering: We offer easy online ordering and prompt delivery services, making it hassle-free to access the cleaning supplies you need.

    • Contact info

    4.6

    Excellent

    TrustScore 4.5 out of 5

    1K reviews

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    1-star

    Asks customers to review

    This company invites their customers to review, whether positive or negative

    Replied to 91% of negative reviews

    Typically replies within 1 month

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    4.6

    All reviews

    (1,250)

    234 reviews in the last 12 months

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    Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
    Rated 4 out of 5 stars

    Excellent service from start to finish…

    Excellent service from start to finish in ref to staff member Olivia

    15 July 2026
    Avern Cleaning Supplies (Internet) Ltd logo

    Reply from Avern Cleaning Supplies (Internet) Ltd

    Hello,

    Thank you for your review. Please do let us know what would have made your experience 5 star and we will do our best to improve :)

    Rated 5 out of 5 stars

    280 gauge refuse sacks and…

    I ordered 280 gauge refuse sacks and this is exactly what arrived. Very strong sacks and I am very pleased that what I ordered I got. I have ordered from various companies claiming they are sending me 280 gauge sacks but when they arrive they are definitely not and usually are cheap sacks that are no good. Well done Avern.

    7 July 2026
    Rated 1 out of 5 stars

    They gave me wrong part number dispite…

    They gave me wrong part number dispite knowing the machine number. Also could not order part over phone ( how stupid is that ) therefore part did not fit. So company pretty useless . Not to be recommended.

    14 July 2026
    Avern Cleaning Supplies (Internet) Ltd logo

    Reply from Avern Cleaning Supplies (Internet) Ltd

    Hello Andy,

    Sorry we do not take orders over the phone due to card security reasons. However we are happy to help you navigate the website or send you a payment link to make your check out quicker and easier.

    If something is wrong with your order, please do get in touch and our customer service will offer you a solution.

    Saying we are useless is a bit harsh, considering have been successfully supplying thousands of businesses across the UK for over 50 years now. :)

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