Avensure Ltd Reviews 1,760

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 319 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, expertise, and professional demeanor, making interactions pleasant and productive. The customer service is frequently highlighted as exceptional, with many people appreciating the personalized and understanding approach, especially from dedicated advisors. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the clear, concise advice received, which instills confidence in handling various situations. However, some people were dissatisfied with the response time to HR issues and mentioned receiving generic documents instead of tailored ones.

What people talk about most

Staff

Consumers consistently report positive experiences with the staff. Reviewers frequently highlight the... See more

Customer service

Users describe positive interactions with customer service, consistently highlighting the helpfulness and... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the invaluable support,... See more

Response time

Clients share positive opinions on response times, frequently highlighting quick and efficient communication.... See more

Customer communications

Reviewers highlight positive aspects of contact. Customers consistently praise the ease of getting in touch,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We started using Avensure in January 2026 and the support for us has been invaluable. Our company grew quickly and with treble the previous number of employees we felt the need to seek HR and H&S con... See more

Rated 5 out of 5 stars

Ayeh has been fantastic to work with. She stepped in at very short notice and provided a quick turnaround on documents when I needed to make decisions promptly. Her HR advice was clear, practical, and... See more

Company replied

Rated 5 out of 5 stars

We have been with Avensure for 6 years. The support we have received has been fantastic. Whenever we have needed support the team at Avensure has always been there, they respond quickly, always have t... See more

Company replied

Rated 5 out of 5 stars

I attended an employment law seminar at Crewe Alexandra Football Club, and this was hosted by Dean Jones of Avensure. As a business owner, it was incredibly useful given the complex world of employmen... See more


Company details

  1. Legal Services
  2. Employment Attorney
  3. Human Resource Consulting

Written by the company

At Avensure we work hard for our customers supporting them in HR, Employment Law, and Health & Safety, and these efforts have been recognised with the awards that we have won. We provide our clients with a complete service offering advice and guidance, training, taking preventative measures, as well as contractual implementation. By looking at some of the Avensure reviews, you will see what our customers think of us and the way that we help to ensure that they are fully compliant with Health & Safety and employment law. Here at Avensure, we know just how important our team members and advisors are, which is why we invest a lot of time, effort, and money to ensure we have the highest skilled advisors within our industry. Looking at some of the Avensure service reviews you will see how many businesses appreciate the service that we provide, and when there are Avensure complaints, we use these as tools to refine and improve the service that we offer to all our customers. An Avensure comparison between other companies that provide a similar service will show that we are well regarded within our industry, not only from our peers but also by our customers. If you lack knowledge in critical areas such as HR, Health & Safety, or Employment Law and need professional advice to ensure that your company is compliant with current legislation, contact us today and let us help you grow and nurture your business.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
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1-star

Replied to 58% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Positive Experience

I’ve had a really positive experience working with Jay as my dedicated advisor. From the start, Jay took the time to understand my situation and goals, and I’ve always felt supported rather than “processed.” The service has delivered real value — I’ve gained clarity, a stronger plan, and confidence that I’m making better decisions because I’m not doing it alone.

The advice I’ve received has been high quality throughout: practical, well-explained, and tailored to my needs rather than generic. Jay consistently outlines the options clearly, highlights the pros and cons, and makes sure I understand the reasoning behind each recommendation.

Communication has also been excellent. Jay is responsive, proactive, and easy to reach, and updates are timely and clear. Overall, it’s been a genuinely helpful, reassuring experience and I’d confidently recommend the service to others.

6 February 2026
Unprompted review
Avensure Ltd logo

Reply from Avensure Ltd

Thank you for the great review David. I'm so pleased to hear about your experience with Jay. I will pass on your kind words to him.

Rated 5 out of 5 stars

Customer service at the next level

Customer service at the next level ,
Getting a one to one direct advisor has never been so easy, The help and knowledge has been something else, Dealing with Kyle took a huge weight off my shoulders and made the process easier. Always followed through, No regrets at all signing up to this company

1 December 2025
Unprompted review
Avensure Ltd logo

Reply from Avensure Ltd

Thank you for the great review. I'm delighted to hear that you're benefitting from having a designated advisor.

Rated 5 out of 5 stars

Excellent service

Ayeh has been fantastic to work with. She stepped in at very short notice and provided a quick turnaround on documents when I needed to make decisions promptly. Her HR advice was clear, practical, and extremely helpful. Excellent service from Avensure.

2 February 2026
Unprompted review
Avensure Ltd logo

Reply from Avensure Ltd

Thank you Nav. It's great to hear that Ayeh was able to step in last minute and give you everything you needed.

Rated 5 out of 5 stars

Chris Tweddle was so helpful and…

Chris Tweddle was so helpful and professional.
Thanks so much for the great service.

26 January 2026
Unprompted review
Avensure Ltd logo

Reply from Avensure Ltd

Thank you Estelle. I'm glad to hear that Chris has been able to support you.

Rated 5 out of 5 stars

I’ve had a great experience working…

I’ve had a great experience working with Aislinn as my dedicated advisor. She’s professional, knowledgeable, and takes the time to understand my individual needs. The advice I’ve received has been clear, practical, and genuinely valuable. Helping me feel confident in my decisions.

Communication has been excellent throughout — always prompt, clear and easy to understand. Overall, the service has delivered real value, and Aislinn’s support has made the whole process straightforward and reassuring. Highly recommend.

5 February 2026
Unprompted review
Avensure Ltd logo

Reply from Avensure Ltd

Thank you Anna. I'm so pleased to hear that Aislinn has been a big help for you.

Rated 5 out of 5 stars

Outstanding service

Outstanding service, dedicated advisor is very good, they will support you through whatever your problem is, good quality advise and very effective communication given ⭐️ very good value for money.
I would highly recommend the company ⭐️⭐️⭐️⭐️⭐️⭐️

3 February 2026
Unprompted review
Avensure Ltd logo

Reply from Avensure Ltd

Thank you Carol. I'm so pleased that you've found your advisor to offer good advice and communication.

Rated 5 out of 5 stars

Fantastic service

Fantastic service. No matter how big or small the issue, the staff are all on hand to offer advice. Our named representative, Tracy, is amazing and an absolute fountain of knowledge.

2 February 2026
Unprompted review
Avensure Ltd logo

Reply from Avensure Ltd

Thank you for leaving us a review. It's great to know that Tracy is a big help for you.

Rated 5 out of 5 stars

Clear Communictaion

A guidance was needed for implementing employment law in the work place and it was given promptly with clarity.

16 January 2026
Unprompted review
Avensure Ltd logo

Reply from Avensure Ltd

Thank you Dipesh. I'm glad that we were able to support you quickly and effectively.

Rated 5 out of 5 stars

The right call at the right time.

As our business expanded, it became clear that we required professional support across all aspects of HR.
After discovering Avensure online and meeting with them to discuss our requirements in detail, we were confident they were the right partner to support our business.
When we first required Avensure’s advice, it confirmed that we had made the correct decision. Their expertise has been invaluable, and we would not consider continuing to grow our business without their support.
We would highly recommend Avensure’s services.

5 January 2026
Unprompted review
Avensure Ltd logo

Reply from Avensure Ltd

Thank you Reece. I'm delighted you've found our experts to be invaluable while continuing to grow your business.

Rated 5 out of 5 stars

The team are always responsive

The team are always responsive, knowledgeable and have given me excellent support over the last 2 years.

30 January 2026
Unprompted review
Avensure Ltd logo

Reply from Avensure Ltd

Thank you Paul. I'm so glad to hear we've been able to support you over the past two years.

Rated 5 out of 5 stars

Very positive

Very informative, great advice and quick answers to any queries

14 January 2026
Unprompted review
Avensure Ltd logo

Reply from Avensure Ltd

Thank you Louise.

Rated 5 out of 5 stars

Very Happy

We are extremely happy with the service we receive from Avensure. The support is consistently professional, responsive, and gives us real confidence when dealing with employment law matters.

In particular, Ayeh, our Lead Consultant, has been outstanding. Ayeh is knowledgeable, approachable, and always takes the time to explain things clearly, offering advice we can rely on. Having Ayeh’s support has made a real difference to how we manage our day-to-day issues.

We would highly recommend Avensure to any business looking for expert, reliable employment, health and safety support.

30 January 2026
Unprompted review
Avensure Ltd logo

Reply from Avensure Ltd

Thank you Mark. I'm pleased that Ayeh has been an outstanding help, making a real difference in your business.

Rated 5 out of 5 stars

Professional advice, excellent systems

I am very worried about employment legislation which has the potential to derail my business, as I am a sole owner employing 25 staff in a customer facing role. After careful research of, and online meetings with Avensure, I committed to four years of advice from them. A month later I am fully set up to deal with employment issues. Professional, knowledgeable, fast and personal they really have delivered. There cloud system is comprehensive and user friendly. I made a very good business decision, and I can stop worrying when I go home after work.

30 January 2026
Unprompted review
Avensure Ltd logo

Reply from Avensure Ltd

Thank you for choosing Avensure, Ben. It's great to hear that our services mean you can stop worrying after work.

Rated 5 out of 5 stars

Outstanding HR Support!

We are absolutely thrilled to have chosen Avensure as our HR partner. From the outset, their service has been exceptional, providing us with the confidence and support needed to navigate complex workplace matters.
A significant part of this positive experience is due to our dedicated advisor, Alfie. He is simply wonderful to work with. Alfie is incredibly responsive, prompt, and consistently makes himself available. No question is too small, and he takes the time to provide detailed, clear answers that ensure we fully understand every situation.
Alfie is currently guiding us through several ongoing cases. His professional approach, expert advice, and meticulous focus on each individual matter have been outstanding. He has been a consistently supportive and reliable resource throughout!

28 January 2026
Unprompted review
Avensure Ltd logo

Reply from Avensure Ltd

Thank you for such a great review Randi. I'm so pleased to hear about your positive experience with Alfie.

Rated 5 out of 5 stars

Aislinn at Avensure has been phenomenal…

Aislinn at Avensure has been phenomenal with her knowledge handover and support with regards to our HR queries. Even going (what I think) is the extra mile in breaking information down to me when my understanding has been limited. Her support with documentation and employment law has been a real eye opener.
Louise has also been fabulous in reviewing our documentation and assisting with updating. Overall a great team :)

27 January 2026
Unprompted review
Avensure Ltd logo

Reply from Avensure Ltd

Thank you Nikki. I'm glad to hear that Aislinn and Louise have been a great help for you.

Rated 5 out of 5 stars

Working with Alfie has been an absolute…

Working with Alfie has been an absolute pleasure. His communication is consistently prompt, clear, and reliable. He is always available when needed and handles every interaction with a high level of professionalism. The quality of service he provides is exceptional, and his dedication truly sets him apart. I highly recommend Alfie for anyone seeking dependable, efficient, and professional support.

20 January 2026
Unprompted review
Avensure Ltd logo

Reply from Avensure Ltd

Thank you for such a great review. I'm delighted to hear that Alfie is a great support for you.

Rated 5 out of 5 stars

Great communication

Great communication, personalised policies, very professional, quick turn around.

28 January 2026
Unprompted review
Avensure Ltd logo

Reply from Avensure Ltd

Thank you for your review Layla.

Rated 5 out of 5 stars

Personalised Support

Avensure have given me the tools, support and confidence to manage my business the right way. From H&S to HR, all areas are covered. I always receive great advice from my designated advisor Kyle. Great value for money.

12 January 2026
Unprompted review
Avensure Ltd logo

Reply from Avensure Ltd

Thank you Ian. I'm glad to hear that Kyle always gives sound advice.

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