Avatarcase Reviews 

5
TrustScore 2.5 out of 5

2.5

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2.5

Poor

TrustScore 2.5 out of 5

5 reviews

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2.5

All reviews

(5)

4 reviews in the last 12 months

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Rated 1 out of 5 stars

Not to be trusted

I wish I had reviewed the company before purchasing a phone case.
AvararCase and PunkCase are the same company and NOT based in Australia.
After placing my order I got a DHL tracking number but then it all went quiet. I rechecked the tracking number after 2 weeks and was informed 'number not found'. I then spent 2 weeks trying to get in touch with both AvatarCase and PunkCase support but with no reply. In addition the support phone number would not connect.
Fortunately I purchased via PayPal so got a full refund

9 March 2026
Unprompted review
Rated 1 out of 5 stars

Not an Australian company

Not an Australian company. And this is what is absolutely annoying these companies pretend to be in Australia. It has taken two weeks for them to even send the item that is still in New York. Needed the case asap as the crappy Otterbox one I had was broken. Now because these clowns have taken so long to send my case my phone is broken. I get it my fault the phone was dropped but considering it has taken two weeks to even send the item, it wouldn’t be broken if they had sent the item and received it within the standard week it takes everyone else from America to send me products.

14 February 2026
Unprompted review
Rated 1 out of 5 stars

Do not buy!

Paid for Priority shipping (2-3 days worldwide) and here I am, over 2 weeks later and still no phone case. It's "in transit". Thought I was purchasing from an Australian company, only to find out it's coming from America. Useless company!

26 December 2025
Unprompted review
Rated 1 out of 5 stars

SCAM! bank needed to get involved to get money back

Took 9 weeks for purchase to arrive, however was not the correct item ordered, been trying to contact for 3 months to sort issue with ZERO communication in return. had to lodge a complaint with my back and get my money refunded from the back as "fraudulent activity"

1 August 2025
Unprompted review

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