Avant Reviews 31,963

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 1,156 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the service for its ease and efficiency, often highlighting the quick process for obtaining loans and receiving funds. Many people appreciate the helpfulness and professionalism of the staff, noting that the user experience is straightforward and easy to understand. However, some customers expressed dissatisfaction with the payment process, citing issues with unexpected withdrawals or continued charges after loans were paid off. Additionally, a few other people also felt that customer service was unhelpful or provided conflicting information, leading to frustration with resolving issues.

What people talk about most

Payment

Clients share ambiguous opinions on payment. Many reviewers appreciate the quick process for receiving funds,... See more

Service

Users describe positive interactions with service. Many customers praise the fast and easy service,... See more

User experience

Consumers find the user experience to be positive, highlighting the ease of use and straightforward... See more

Customer service

People report ambiguous experiences with customer service. While some customers praise the excellent and fast... See more

Staff

Reviewers highlight positive aspects of staff, noting that many employees are patient, engaging, and very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have worked with Avant for over five years, and the experience of getting a loan, making payments, and having options gets easier and easier over time. Not only does Avant give you options in... See more

Rated 5 out of 5 stars

My experience with Avant is and has been amazing. They are prompt with exceptance.and your delivery to your account is instant. You dont wait longer than a day for deposit. And once you pay your b... See more

Rated 5 out of 5 stars

I gave 5 ⭐because Avant has an easy application and when approved for an loan, I always had two or more choices to choose from what was comfortable for my repay. Im on my third approved loan. Always n... See more

Company replied

Rated 5 out of 5 stars

I applied for a loan when I was drawing in credit cards debs and Avant aprove me real fast and the next day I got my money in the bank , it was supposed to be a 36 months payments but because I got th... See more

Company replied


Company details

  1. Non-Bank Financial Service
  2. Financial Consultant

About Avant

Written by the company

Primary-Brand-Mark-Blue-RGB-1

Three products, one goal: give everyday Americans access to the financial products they deserve.

Avant was founded in 2012 with the goal to improve the borrowing experience for middle-income consumers. Avant now has a credit card, secured and unsecured personal loans and has helped over a million people get the financial products they deserve. A combination of technology, analytics and superior customer service allows Avant to provide a fast, fully-online process for personal loans and credit cards.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

32K reviews

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Rated 5 out of 5 stars

I can’t say enough about Avant

I can’t say enough about Avant. But I will say this. If you do right by them they will do right by you and give you the opportunity for their other products. I have a card. I got an increase and a year later I got approved for a loan. Recently. It truly is a blessing. So if you can just pay the minimum payment so your payment history will be in good standing and if you have more over the month pay a little more. I will say A plus service across the board

28 April 2026
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Reply from Avant

We’re here to champion you on your financial journey, and it sounds like you’re well on your way!

Rated 5 out of 5 stars

Easy and Fast!

Easy, smooth process from start to finish!

27 April 2026
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Reply from Avant

We're glad we hit the mark and hope you'll tell your friends and family about your experience!

Rated 3 out of 5 stars

I'm late on my payment because I…

I'm late on my payment because I couldn't log onto the Avant app

1 May 2026
Unprompted review
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Reply from Avant

We’re happy to share that the login issue impacting Android users has been resolved. To access your account in the app, please update to the latest version. If you need further help managing your account, you can visit avant.com or call us at 855-752-7012.

Rated 5 out of 5 stars

It was all done online and had an…

It was all done online and had an approval in less than 24 hours. Deposit was done in the time frame I was given and even though interest rate a little high, it is still less than the credit cards I paid off.

25 April 2026
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Reply from Avant

We’re here to champion you on your financial journey, and it sounds like you’re well on your way!

Rated 1 out of 5 stars

Terrible terrible terrible

I have tried multiple times over the past month to month in a half to have an issue resolved and still hasn’t been resolved. Their way of resolving my issue was to completely close my account without notifying me or explaining the reasoning. I had made purchases that went through but then apparently I made 1 too many purchases at the same time. So they got flagged for fraud. That I understand. I called to verify it was me making the purchases and they reset my card. Card decides not to work, so I called again. They reset and still didn’t work. Called again and they said it was sent to investigations and I would be notified when it is resolved. Never received an email and I had to call to then find out that they actually closed my account. To get resolved, they kept sending me to different emails to get in touch with and never would just straight send me to a person in the resolutions department. Absolutely horrible and still unresolved!

30 April 2026
Unprompted review
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Reply from Avant

Hi, Daniel. We'd like to help, but we need some additional information to do so. Please email careteam@Avant.com and be sure to include your customer ID.

Rated 5 out of 5 stars

Fast

Fast, easy, good information given

24 April 2026
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Reply from Avant

Thank you so much, Grady Dorer for the kind words! As a digital-only company, our website is our lifeblood, so we strive to make it as easy to use as possible. We're glad we hit the mark and hope you'll tell your friends and family about your experience.

Rated 5 out of 5 stars

Avant is so easy to work with

Avant is so easy to work with. Excellent customer service and you are treated with such respect

22 April 2026
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Reply from Avant

We're glad we hit the mark and hope you'll tell your friends and family about your experience!

Rated 1 out of 5 stars

I’ve had an extremely frustrating and…

I’ve had an extremely frustrating and disappointing experience with Avant. This company shows little to no consideration for customers facing real-life hardships.

I run a mobile detailing business, so my income depends heavily on weather conditions. During the heavy rain seasons each year in my area, I’m unable to work consistently. This past year has been especially difficult due to repeated storms and even equipment damage, which caused me to fall behind on payments.

What’s most concerning is that I’ve been proactive the entire time. I’ve called Avant multiple times each month, explained my situation clearly, and tried to stay in communication. Every time, I’m told they will “submit a request” to waive late fees—but every single request has been denied.

On top of that, I have documented screenshots showing inconsistencies on my account, including instances where Avant applied credits and then later reversed those credits. This raises serious concerns about account accuracy and internal handling of customer balances.

Despite my efforts to communicate and resolve this responsibly, I continue to be charged late fees that make it even harder to catch up. It feels like the system is designed to keep customers behind—paying interest and penalties instead of making real progress on their balance.

Other credit card companies I’ve worked with have shown flexibility and basic understanding. They’ve occasionally reversed late fees to help me get back on track. Avant, on the other hand, consistently falls back on “policy” with no willingness to support customers during temporary hardship.

Yes, I understand the agreement outlines late fees—but where is the accountability when errors occur on the account? And where is the customer support when someone is actively trying to resolve their situation?

At this point, I am considering escalating this further, including filing a formal complaint with the Better Business Bureau and exploring additional options. Consumers should be aware of how rigid and unhelpful this company can be when you actually need assistance.

If you’re considering Avant, be cautious. They may be quick to charge fees, but don’t expect flexibility, support, or consistent account handling when life happens.

30 April 2026
Unprompted review
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Reply from Avant

Hi, Oma McCoon. We'd like to help, but we need some additional information to do so. Please email careteam@Avant.com

Rated 5 out of 5 stars

Good experience

I had a loan with Avant previously and felt it was a good company. That was why I chose Avant to help me over a rough time financially.

22 April 2026
Avant logo

Reply from Avant

Thank you so much, Diane P for the kind words! As a digital-only company, our website is our lifeblood, so we strive to make it as easy to use as possible. We're glad we hit the mark and hope you'll tell your friends and family about your experience.

Rated 1 out of 5 stars

Received a loan I never agreed to

I applied for a loan. I received an approval letter that clearly states in red “Click here if you agree”. After read the outrageous terms I was not agreeing to this loan. I never “clicked “. I received the money into my account anyway and returned it immediately. I’ve been disputing outrageous administration fees ever since and unable to speak to anyone with authority. This has been going on since November 29, 2025. It is ruining my credit and causing health issues. I’m going to have to hire an attorney

30 November 2025
Unprompted review
Avant logo

Reply from Avant

Hi, Terry Zadwarny. We'd like to help, but we need some additional information to do so. Please email careteam@Avant.com and be sure to include your customer ID.

Rated 5 out of 5 stars

Quick and Easy Process

Quick and Easy Process! Second time working with Avant!

29 April 2026
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Reply from Avant

We’re here to champion you on your financial journey, and it sounds like you’re well on your way!

Rated 5 out of 5 stars

Cause they’re giving me an opportunity…

Cause they’re giving me an opportunity to to build my credit without a high interest

29 April 2026
Avant logo

Reply from Avant

That's great to hear!! We strive to provide the best customer service we can each and every day, and it means a lot to hear that we were helpful. Thank you, Kristina Cook for your kind words and we hope you'll tell your friends and family about your experience.

Rated 5 out of 5 stars

Avant is the best loan company ever!

I gave 5 ⭐because Avant has an easy application and when approved for an loan, I always had two or more choices to choose from what was comfortable for my repay. Im on my third approved loan. Always next day in my account. Avant is the best loan company ever!

20 April 2026
Avant logo

Reply from Avant

We're glad we hit the mark and hope you'll tell your friends and family about your experience!

Rated 5 out of 5 stars

I have used their company before it…

I have used their company before it takes a while but I’m very satisfied with the outcome. I think this is my fourth time I only do it for emergencies. Very helpful very professional thank you very much.🫶🏽😊

14 April 2026
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Reply from Avant

That's great to hear! Thanks so much, Vivienne Hall for choosing Avant.

Rated 5 out of 5 stars

I thought the process of applying was…extremely efficient.

I thought the process of applying was extremely efficient. No run around, they tell you yes or no - in my case I was a yes and had my money in bank in 2 days. THAMK YOU

13 April 2026
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Reply from Avant

Thanks so much for letting us know! We want to empower our customers on their financial journeys, and we’re happy to help you reach your goals.

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