Watch look fantastic excellent quality and great value, definitely a watch I would be proud to wear and will definitely promote the brand. Very please with my purchase.
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See what reviewers are saying
Absolutely first class service Quick response time Fantastic customer care And their watches are very stylish and great value for money Neil
Company replied
Purchased a day-to-day watch and an evening wear watch from AVAIL and I'm really happy with both of them. Exceptional value for money. Sam got in contact straight away and again with updates until... See more
Have supported this company through their Kickstarter campaign as I'm really impressed with the quality of their watches. From the moment you order their customer service is first rate and the watch... See more
Company replied
Company details
Written by the company
AVAIL is a brand anchored to a philosophy of ambition, strive and availing of the opportunities that life presents. Creating thoughtfully designed, carefully sourced, timeless yet sleek and modern watches to accompany you on your journey, whatever your course. Premium timepieces and quality craftsmanship without typical industry mark-ups.
Contact info
Online , Online, London , United Kingdom
- Online
- info@availwatches.co.uk
- availwatches.co.uk
Watch look fantastic excellent quality…
Watch look fantastic excellent quality and great value, definitely a watch I would be proud to wear and will definitely promote the brand. Very please with my purchase.
21 July 2025
Reply from AVAIL Watches
Hi Mark, thank you so much for taking the time to leave such a great review. We’re thrilled that you thought the quality was good and we gave you value for money. That means so much to us. Hope to see you again in the future. Avail watches.
Absolutely first class service
Absolutely first class service
Quick response time
Fantastic customer care
And their watches are very stylish and great value for money
Neil
3 August 2025
Unprompted review
Reply from AVAIL Watches
Hi Neil, we’re so happy you had such a strong customer service experience with us and found us to be good value for money. Hope you love the new strap and hope to see you again soon. Avail watches.
Reply from AVAIL Watches
Hello Herr, thank you so much for taking the time to leave a review and we’re thrilled you liked your watch and had a good customer service experience. Thank you again and hope to see you again soon. Avail watches
Great helpful service
Great price and excellent quality watch. Communication with the company was easy and amazing service.
9 January 2025
Reply from AVAIL Watches
Hi Alan, thank you for taking the time to leave a review and we are so thrilled that you had a great customer experience and love your watch. Hope to see you again soon. Avail watches
Absolutely incredible customer service…
Absolutely incredible customer service from Jess out of there way to set my issue. Could not recommend them more.
11 January 2025
Unprompted review
Reply from AVAIL Watches
Hi Daniel, we are so pleased that you were delighted with the customer service you experienced and thank you for your repeat custom. Your new watch and strap compo looks fantastic. Thanks also for taking the time to leave a review. Avail watches
Stylish Watch
I bought this watch as a Christmas Gift.From ordering it to receiving it the service was great I was given by own named sales representative who I could contact.The watch was lovely quality and looks very stylish.I was delighted with the watch.
9 December 2024
Reply from AVAIL Watches
Hello Nikki, thank you for taking the time to leave a review and we are so pleased that you are delighted with your purchase. We hope your recipient loved their gift and you had a wonderful Christmas. Thank you again. Avail watches.
Great brand
Excellent service and fast delivery, even threw in a free strap to honour a promotion I wasn't aware of and hadn't entered the discount code for. Watch and packaging are stunning!
2 December 2024
Reply from AVAIL Watches
Hi Lindsay, thank you so much for taking the time to leave a review and we’re totally thrilled that you love the watch and packaging - that’s so great to hear. Hope you have a lovely Christmas and the gift is well received. Hope to see you again soon. Avail watches
Elegant quality product
Great customer service. Quick delivery. Lovely and elegant quality product. Highly recommended!
20 November 2024
Unprompted review
Reply from AVAIL Watches
Hello Teresa, we’re so pleased you like the watch and we’re happy with our service and thank you for taking the time to leave a review. Thank you also for the recommendation. We hope your son loves the watch. Avail watches.
Quality watches at affordable prices
Have supported this company through their Kickstarter campaign as I'm really impressed with the quality of their watches. From the moment you order their customer service is first rate and the watch will be beautifully presented. If you're looking for a quality watch for yourself or as a gift (which I was) then I don't think you can go wrong with giving this company a try. It's always an added bonus to be able to support a British company who care for their customers.
2 November 2024
Unprompted review
Reply from AVAIL Watches
Thank you again for backing us via our Kickstarter campaign and for taking the time to leave a review. We’re thrilled you are happy with your watches and also had a great customer service experience. Thank you again. Avail watches.
It's a very cheap watch
It's a very cheap watch. Advertised as a steel case but feels like alloy or plastic, not sure which. The chrono dial don't zero properly and the pushers are stiff and stick. Also, the absolute worst watchband I ever put on my wrist. So sorry I bought this that I literally threw it in the garbage. Recommend my fellow watch enthusiasts avoid Avail watches.
Superb Customer Service from Josh at Avail
I am happy to say that Josh at Avail watches reached out to me immediately after my initial review. He took my concerns to heart and immediately rectified my problem by replacing the watch and the strap. The watch works perfectly and the strap is so much better; it was easily broken in and is quite supple. As upset as I was at the beginning, I was quite pleased with the response. My concerns were addressed in a timely basis with an excellent outcome.
Things went so well that I have already recommended this particular Avail watch to two of my friends. Thank you to Josh and Avail and your phenomenal customer service! I look forward to future purchases from you in the future. Warmest regards, Tony
15 October 2024
Reply from AVAIL Watches
Hi Anthony, we’ve just sent you an email to fix this issue for you. Something seems to have gone wrong with your order and we want to put it right and understand what has happened here. As our first ever non-5 star review, and as we sent you a watch that has had many positive industry reviews, we’re keen to investigate how you have ended up so disappointed and understand why you felt compelled to leave this review - something that came as a shock to us. Please do get in touch. Avail.
Excellent customer care service
Everything was fine bar one thing. One of the two watches I bought the battery was flat, not a problem, when i fedback to Avail they reached out to me and immediately reimbursed me for the cost of the new battery. No hassle no fuss.Excellent customer care service.
25 October 2024
Reply from AVAIL Watches
Hello Rene, we are pleased to hear that you are happy with your order and that you experienced great customer service - we are glad we could solve the issue with the battery which must have been affected in transit. Thank you for taking the time to leave a review. Avail watches
Excellent experience and products
Excellent experience and the products are really first rate.
Nice touch to have a personalised case handler as you order your watches. I was able to discuss my preferences and Josh was extremely pragmatic, supportive and knowledgeable throughout. They can’t do enough for you.
31 May 2024
Unprompted review
Reply from AVAIL Watches
Hi Marc, thank you so much for taking the time to leave such a kind review - we’re thrilled you had such a good experience and thanks for recognising Josh who, we agree, is just fab. Thanks again.
super happy with my avail watch...
super happy with my avail watch. Service was spot on, fast delivery and brilliant quality. No complaints here at all and will be back.
15 July 2024
Unprompted review
Reply from AVAIL Watches
Hi Jack, thank you for taking the time to leave a review and we’re thrilled you are happy. Enjoy your Artios.
Love my new watch My colleague...
Love my new watch. My colleague introduced me to avail and I really liked the style of loads of their models. I ordered a grey Artios as I really liked the grey and grey and combo and I wasn’t disappointed. Stunning watch and such a reasonable price - can’t quite believe I paid under £100 for such a good thing. Ordering was easy and it came within a couple of days nicely packaged and good gift box. Would deffo recommend.
13 July 2024
Unprompted review
Reply from AVAIL Watches
Hi Thomas, we’re so glad you like our range and the Artios. Thank you for taking the time to leave a review. Hope to see you shopping with us again soon.
Outstanding
The customer service is outstanding. I had an issue with my watch. I contacted the service advisor and I had a new watch within days. The watch is a thing of beauty.
4 May 2024
Reply from AVAIL Watches
Thank you for your kind review Michael. We are glad you are satisfied with our service and thanks for being a pleasure to deal with also. Enjoy your Artium.
Very efficient service and very happy…
Very efficient service and very happy with the watch
18 March 2024
Reply from AVAIL Watches
Thank you for taking the time to leave a review Sarah; we’re so pleased you were happy with our service and that you like the Kiros you ordered. Thanks again. Avail.
My first Avail watch
Just bought my first Avail watch. The grey kiros with a black vintage strap, I can honestly say the pictures on the website don't do this watch justice. The watch is gorgeous, comfortable to wear, its colour and indices are a perfect match very stylish. Oh and the customer service is second to none. All in all just excellent, thanks guys I will return.
28 February 2024
Unprompted review
Reply from AVAIL Watches
Thank you for taking the time to leave such a kind review Mark. We’re thrilled that you are delighted with your Kiros. We really appreciate your feedback.
Reply from AVAIL Watches
Hi Carl, we’re thrilled that you are pleased with your watches as well as our customer service and thank you for taking the time to leave us a review.
Excellent customer service
Excellent customer service
I needed a watch strap replacement and the team at Avail couldn’t have been more helpful or swift with their replies and guidance
Their Watches are incredibly stylish too, amazing value for money.
I can’t recommend them enough
Neil
7 February 2024
Unprompted review
Reply from AVAIL Watches
Hi Neil, so happy to hear that you've experienced good customer service, it's something we think is incredibly important. Thanks for taking the time to share your view and recommending us; we are thrilled that you like your watch and think we're good value for money. thank you again
I am now on my third Avail watch and had to post something on here to tell all the readers to give them a try. My new toy (Artium) is stunningly good and it cost me under £100 which is nothing for a w
I am now on my third Avail watch and had to post something on here to tell all the readers to give them a try. My new toy (Artium) is stunningly good and it cost me under £100 which is nothing for a watch of that type. Packaged nicely too, felt a real treat to receive it and even been given a direct customer service person which is a good touch.
6 February 2024
Unprompted review
Reply from AVAIL Watches
Hi Harper, thanks so much for taking the time to leave a review. We're really pleased to hear that you love your new Artium and that you have a few of our timepieces already, we're thrilled to have your loyalty.
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