Autumn and May Reviews 

176
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 66 reviews, reviewers overwhelmingly had a great experience with this company, consistently sharing wonderful feedback about their visits. Customers frequently praise the staff for being exceptionally helpful, friendly, and knowledgeable, making every consultation completely relaxed, welcoming, and enjoyable. People also highlight the outstanding quality of intricate jewellery repairs and custom creative works that consistently leave items looking brand new. A few other people also felt that the overall customer service was remarkably prompt, highly efficient, and extremely reliable throughout the process. Consumers additionally appreciate the wonderful gift boxes and special packaging provided with their purchases, adding an extra memorable touch to every celebration.

What people talk about most

Service

Clients share positive opinions on service, highlighting helpful and professional experiences. Reviewers... See more

Product

Reviewers mention positive feedback about product quality, expressing delight with beautifully resized and... See more

Staff

People report positive experiences with staff, describing them as consistently friendly, welcoming, and... See more

Quality

Users describe satisfaction with the exceptional quality of repairs and jewelry. Consumers frequently mention... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I go to Autumn and May for all my jewellery fixing needs, from fixing gold chains to adding lost charms back onto pieces. The service and value is brilliant. I recently had an antique silver christeni... See more

Rated 5 out of 5 stars

I just love Autumn and May Jewellery Shop. From the selection they have that fits every pocket to the people who look after us and make us feel special. They are great goldsmiths too and if you have... See more

Rated 5 out of 5 stars

Over the years I have bought a number of items from A&M including a replacement wedding ring for my wife(original stolen) and an eternity ring. My latest purchase was a chain necklace for her birthda... See more

Rated 5 out of 5 stars

Had such a great wedding ring consultation with Jess, she was incredibly helpful and made the whole process relaxed and fun. They helped me find exactly what I wanted and I had every confidence their... See more


Company details

  1. Jewelry Store

Written by the company

Local jewellery boutique offering Designer made Silver and Gold Jewellery, Engagement & Wedding Rings, Bespoke Design & Commission, and Jewellery repairs


Contact info

4.8

Excellent

TrustScore 5 out of 5

176 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.8

All reviews

(176)

61 reviews in the last 12 months

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Rated 5 out of 5 stars

I go to Autumn and May for all my jewellery needs

I go to Autumn and May for all my jewellery fixing needs, from fixing gold chains to adding lost charms back onto pieces. The service and value is brilliant. I recently had an antique silver christening spoon polished up to perfection and a lovely named engraving put on for a very good price. It looked brand new. They even provided a beautiful gift box and bag to go with this refreshed new item, which I will be giving to my godson on his christening.

23 January 2026
Unprompted review
Rated 5 out of 5 stars

Very Professional

Very Professional, I did contact Autumn and May as their reputation to be very serious and trust worthy jewellers, asking for a recommendation to a professional assessor for a valuation, it was done in a very friendly and efficient manner and I was recommanded to a highly qualified valuer.

Ginette Marks

2 September 2025
Unprompted review
Rated 5 out of 5 stars

I just love Autumn and May Jewellery…

I just love Autumn and May Jewellery Shop. From the selection they have that fits every pocket to the people who look after us and make us feel special.
They are great goldsmiths too and if you have something to be fixed or made into something more contemporary, they are your guys!

29 November 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful and unique

Autumn and May offers a beautiful, quirky, and distinctive range of jewellery, with pieces to suit every occasion and budget. The staff are friendly and incredibly helpful, making it one of my favourite places to shop for gifts

20 August 2025
Unprompted review
Rated 5 out of 5 stars

Kit Heath Bangle

I came across Autumn and May online whist trying to find jewellery by Kit Heath.They had a lovely selection and I fell in love with the Infinity Grande Sterling Silver Cuff Bangle.The whole process from ordering the Jewellery to it being delivered was first class.The packaging and presentation box were lovely.I have no hesitation in ordering from this company again which is why I have being looking for my next piece to match my bangle,which my husband is going to buy me for Christmas!

2 August 2025
Unprompted review
Rated 5 out of 5 stars

Over the years I have bought a number…

Over the years I have bought a number of items from A&M including a replacement wedding ring for my wife(original stolen) and an eternity ring. My latest purchase was a chain necklace for her birthday.
Great product and very good service as usual

3 October 2025
Unprompted review
Rated 5 out of 5 stars

Seasonal best

Autumn and May has been my local go-to for jewelry gifts and repairs especially the latter . They're reliable, friendly and professional set in a great location in Greenwich market

4 October 2025
Unprompted review
Rated 5 out of 5 stars

Caring and helpful.

Excellent caring and professional service.Extremely knowledgeable Gentleman ..took.time and effort. To do a repair on Mums precious necklace and .help with other jewellery information on vsrious items

23 September 2025
Unprompted review
Rated 5 out of 5 stars

Wedding ring consultation

Had such a great wedding ring consultation with Jess, she was incredibly helpful and made the whole process relaxed and fun. They helped me find exactly what I wanted and I had every confidence their Goldsmiths, the ring is wonderful!

1 September 2025
Unprompted review
Rated 5 out of 5 stars

Autum and May Greenwich

Lovely man in Autumn and May in Greenwich Helpful and friendly. I have been in that location several times and have always had good service. I wold definitely recommend this branch.

2 September 2025
Unprompted review
Rated 5 out of 5 stars

So far I have been to this jewellers…

So far I have been to this jewellers twice now first to have a ring re sized and it was like new when I got it back, then to replace a diamond that I lost from my engagement ring, the service was fantastic they even dropped my ring off to me. I would definitely recommend them and use them again.

15 August 2025
Unprompted review
Rated 5 out of 5 stars

Birthday gift

I ordered a beautiful necklace for my sister's 60th birthday. Unfortunately it was out of stock but I was emailed straight away to say that more stock was due within a couple of weeks. This was fine as I had ordered early and a couple of weeks later the necklace arrived. It's beautiful and it came with a lovely box and gift bag. I'm sure my sister will love it.

15 August 2025
Unprompted review
Rated 5 out of 5 stars

Quality resizing and cleaning

My gold wedding ring had become too small, and had also been damaged by being dropped in the road.

It came back to me perfectly resized, cleaner than ever and without any hint of damage. Very impressed.

22 August 2025
Unprompted review

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