I found Autumna very useful,it saved me having to go on numerous sites,it was all there in one go. I have now moved into my over 60s flat, so Thankyou very much Autumna for all your help.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I found Autumna very useful,it saved me having to go on numerous sites,it was all there in one go. I have now moved into my over 60s flat, so Thankyou very much Autumna for all your help.
Company replied
At a particularly stressful time while looking for options for care homes for respite care for just one week, Autumna were so helpful. Most care homes only offer two weeks minimum as respite care, but... See more
Company replied
I have found Autumna to be very helpful at a very stressful time.I have been able to select areas that are within distance to where I want to look.I have received a good selection to look at and impor... See more
Company replied
The service was easy to use and provided a list of homes that could meet my step mothers needs. Previously I had been trying to identify suitable homes and was finding it difficult. Home managers als... See more
Company replied
Find the right Elderly Care with Free Expert Advice and the most detailed searchable Directory of Care Homes, Nursing Homes, and Homecare services in the UK.
Park House, 89 Warwick Park, TN2 5ET, Tunbridge Wells, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This company, the owner, Debbie and her staff, have the highest of morals and will look after you with both care and professionalism. I cannot recommend them enough.

Reply from Autumna
If anyone has ever had to place an elderly relative into care, they will know that it is a very fraught process. As well as managing an extremely emotional situation, there has been no easy way to assess which is the right care home, and if the right care home is identified, finding out if they have space for your loved one has been an archaic process.
Autumna, headed up by the excellent Debbie Harris (who has years of experience in advising families which care home would be right for their relative) fills this gap. They provide recommendations based on where they know the most appropriate care would be provided, and importantly do not take any referral fees for these recommendations. Quite simply, because they care so much about what they do, they find the right care home, as easily as possible, and with no other incentive than wanting complete client satisfaction.
I could not recommend them highly enough, and would not turn anywhere else the next time I need to make a fundamental decision on where my relatives would be most happy.

Reply from Autumna
I have known Debbie Harris for over 5 years and very much trust Autumna. They are experts in their field and they would be the first people I would contact and have confidence that they will find the right care provision.
One of the key services they provide is that they save families money as they negotiate the care fees for you.
In summary highly recommended.

Reply from Autumna
I have known Debbie personally for several years and am amazed at her in depth knowledge of the Care Industry - they have so much information that they even offer a free advice line so that you can call and discuss any worries with the team over the phone for no charge - receiving valuable information for self funding families in their decisions over care.
Because Autumna don't take ANY referral fees you can trust that the information they provide is independent and is the right care provision for your loved one.

Reply from Autumna
I have known Debbie personally for the last two and a half years, and she has always provided up to date and accurate information and advice on everything to do with care.
I know that Autumna do not take referral fees from any care homes, so you can be confident that her advice is impartial, and you can trust any referral made to a specific care provider.
Debbie and her team can even save you money by negotiating a reduction in the care fees for your chosen care provision.
So if you need to help and advice regarding your own care or that of a family member my advice is call Autumna, the advice line is free!

Reply from Autumna
i have known Debbie in a professional capacity for 3.5 years and have no hesitation in recommending her and her team to anyone who is in need of advice about care homes or need to find a care home. In fact I have given her details to many of my clients who have elderly parents or relatives and are in need of some helpful and friendly advice. Debbie is extremely knowledgeable and most importantly kind and patient.

Reply from Autumna
For self funding families, look no further than Autumna. Debbie Harris, the founder and owner, and her team offer a selfless service, spending hours on the phone advising distressed families who call, when lost trying to find a suitable care home for their much loved elderly family member. Integrity and client satisfaction are the only driving factors behind the quality of service such families receive, not agency fees. If you want to find the best care home for mum, dad or any elderly member in your family, and don’t know whom to trust for advice, then I would look no further than Autumna and Debbie Harris.

Reply from Autumna
'I introduced a friend of mine to Autumna & he advised me that they dealt with the placement of his mother's long-term care needs in a sensitive, appropriate & very professional manner. He was very pleased with the service & advice given.'

Reply from Autumna
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.