Autotronics Reviews 1,017

Virtually personal attention from Autotronics people. A refreshing change.

Autotronics was very helpful even from the first phone call to the lady on reception explaining what we needed to do and how long the turn around would be roughly 2/3 days,but to our surprise the young lady on reception actually made it a priority job as we needed the car for Monday for work and we dropped these off Wednesday and had a phone call Thursday morning for collection saying all was fixed/tested.cannot recommend this company enough fast brilliant service very polite

The contact staff were on the ball and kept me informed with regular updates. Very quick turnaround. Hopefully all faults are fixed

Excellent service, kept in touch about progress. Would use again .

Excellent service from start to finish

Great and timely service

Great Service, reception people were very helpful and knowledgeable. Quick response to fixing our instrument panel. Would recommend Autotronics.

Very very good and very very fast I sent my Speedo to a competitor first and was told not fixable obsolete rang autotronics they said no problem and came back fixed first class job and kept me informed all the way many thanks

Tricky one this, I had an Audi Bose amp repair by Autotronics. Great initial communication and Amp was back reasonably quickly. Fitted to car, worked for 5 minutes and failed again. Returned under their warranty and returned again in 2 weeks. Now working fine. I would have liked an explanation of the repairs performed and why it failed after the repair. So although I am now happy it has taken a lot of effort. On the positive side there was no issue with their warranty, it’s a good company to deal with.

Great service really helpful staff, quick turnaround, great communication.

Great service - did the job

Excellent Service - checked our unit and managed to repair it and kept us up-to-date all the way through.
Would recommend them to anyone.

I live in British Columbia, Canada. I have a German import VW T4 Syncro. My instrument cluster failed completely. No parts or service available in North America. Autotronics organised prompt return shipping (DHL) and repair. they kept me updated with the repair and progress. Excellent service throughout.

Excellent work by Autotronics, kept well informed about the progress and all backed up with two years warranty that gives confidence in the product

When you find a company on the internet you’re a little bit wary about it. I can honestly say Autotronics could not have done more. The website was very good and easy to navigate. When I sent my part to be repaired, there communication was excellent and constantly updated. My part was repaired within 2 days and returned the next day by DHL. Very happy customer. Would highly recommend.

Very professional. Explained what their service included . Kept us informed at every stage . We would recommend this company.

Wow what a delight to deal with. Very helpful person on the phone when i called to enquire about the possible repair. Then when i dropped the item off an hour later they promised to look at it the same day as i needed the part for my car as going on holiday in a few days. Less than 4 hours later they called to say they had repaired it item and did i want to collect it or for them to post it back to me. I opted for collection as they are only 30 mins away. I honestly didnt think the item would have been repaired the same day.

THOUGHT WE HAD A ECU FAULT, AUTOTRONICS CONFIRMED THE UNIT WAS SOUND, ADVISED TO CHECK COIL PACKS, AUTOTRONICS, COULD HAVE CLAIMED TO HAVE FIXED THE ECU, AND CHARGED US OVER THREE TIMES AS MUCH,AS THEY DID, THEY DIDN'T, THE PICKUP,- TO CHECK ECU, - THEN RETURN POSTAGE,[ BOTH OVERNIGHT, PICKUP AND RETURN ] TOTAL OF SIX DAYS, SO SUPER QUICK TURNAROUND , AS WELL AS, GREAT COMS,HONEST AND QUICK, WHAT MORE COULD WE ASK FOR,WELL DONE AUTOTRONICS. WE WOULD GLADLY RECOMMEND THIS FIRM. ******