Autotech24.eu Reviews 106

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Excellent from start to finish regarding online product/sale. Delivery was quick as it was coming from Europe to Ireland but was able to track all the way so no need for follow up on delivery t... See more

Rated 4 out of 5 stars

I assume the switchbox is good the car has to be reset since the car self doesnt work yet

Rated 5 out of 5 stars

Excelent service. The order was dispached in record time and the part is in good condition, as described online. The shipping had a setback but the Autotech24 costumer service solved the problem by co... See more

Rated 5 out of 5 stars

Fast service and excellent communication. Autotech24 checked the product that I intended to buy and they suggested a similar product based on the VIN that I sent them. The product (a rear left lock f... See more

Company details


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4.4

Excellent

TrustScore 4.5 out of 5

106 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

10/10

Very helpful and fast delivery.

I put my wrong e-mail adress in my order and they immediatly changed it for me after I send them a message. Product was delivered fast and good quality!

7 January 2026
Rated 1 out of 5 stars

Speaker was very dirty

Speaker was very dirty and no one responded to my email.

15 August 2025
Autotech24.eu logo

Reply from Autotech24.eu

Hello, we are sorry to hear about your experience. However, you are shopping at a junkyard. The parts are not new. They cost a fraction of the price of new parts. It is not important whether the part is like new, but whether it works well. Otherwise, we have no record of any inquiry with your name that we should respond to.

Rated 5 out of 5 stars

Excellent from start to finish

Excellent from start to finish regarding online product/sale.

Delivery was quick as it was coming from Europe to Ireland but was able to track all the way so no need for follow up on delivery times etc.

Product was as stated and now our car is running perfect because of it.

Highly recommend this company for product buy and delivery transparency to our door.

8 July 2025
Rated 1 out of 5 stars

Don't order in a hurry

Don't order in a hurry. Operations seem to be from a private home address even though the image portraid is that of a large oranisation, Chosing to pick up from their address if in a hurry will leave your in limbo too.

Unlikely to do business them again. Unreliable.

27 June 2025
Unprompted review
Autotech24.eu logo

Reply from Autotech24.eu

We do not ship to the UK. Where this review is from. This person has never been able to purchase anything from us in the UK.

OR

This review is may be from someone who bought from us outside the UK and did not read the terms and conditions. Every customer is valuable to us. We automatically send an email to every customer to review our business on TRUSTPILOT. We have no chance to defend ourselves in a relevant way against people who do not provide any information about themselves or the order. We send dozens of shipments a day and have mostly only positive reviews.

Rated 5 out of 5 stars

Lightening fast service

Excelent service. The order was dispached in record time and the part is in good condition, as described online. The shipping had a setback but the Autotech24 costumer service solved the problem by contacting the GLS. Autotech24 answered my email imediately. I wish every online store was this commited to costumer satisfaction

26 May 2025
Rated 1 out of 5 stars

Replacement part recieved

According to the site info the part we needed was avalable but we recieved a diverent part. It fits but was not what we ordered.

So Autotech24 is not happy with my review and reacted in a very unfriendly responce. According to there terms and conditions, who read those, it's ok to send a replacement part. So they advertise with the original part nummer but send a replacement with the same quality what I doubt. I am still happy with the delivery but will not order again. Now knowing there terms and conditions.

Autotech24 is still angry about the review and wants to hear about shipping and packaging. As you which, the box was badly dent and GLS shipped the package to the wrong depot. So the order arrived almost 5 day later than advertized. The weight of the new speakers is about half the weight of the original ones. So I expect the power they can handle will be much lower than the original ones.
And above all yesterday 1 speaker stopt playing a couple off times. Hopefully this will not happen again because I expect a warrenty claim will be out of the question.

2 March 2025
Autotech24.eu logo

Reply from Autotech24.eu

Dear Sir. You are shopping with professionals who know what to send you. Point six of the terms and conditions says this ------ we reserve the right to send a part that replaces the ordered reference. The spare part delivered by us will completely replace the original reference------ . This is for people like you who don't understand and order items by reference numbers instead of manufacturer ordering numbers. Your unflattering review is not sparaved. You don't read the terms and conditions.

Should we be friendly? You're giving bad reviews. You got an original part that would be a newer replacement direct from CITROEN PEUGEOT. Why don't you write how fast you got the goods from the Czech Republic to the Netherlands? How were the goods packaged? You are complaining about something you don't understand.

Rated 5 out of 5 stars

Good experience

I recommend autotech24. The goods arrived across Europe to England in just 4 days. Perfectly packaged, fully functional used goods. Thank you

16 January 2025
Unprompted review
Rated 4 out of 5 stars

My experience

Responsive. It would be helpful if the email containing shipping info was labeled as such and not “a note”. Other than that goods shipped promptly.

9 January 2025
Autotech24.eu logo

Reply from Autotech24.eu

You ordered the goods on 9.1. On 10.1 we shipped and sent the tracking number and invoice to email robbie.young81@-----.--- . Please check your spam folder. Any reasonable person would have contacted the seller first for an explanation, and not harm with a negative review.

If we were as you describe here, we wouldn't have sent you a satisfaction survey on trustpilot

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