AutoStar picked up our Lexus in Kentucky and delivered it to Florida in just a few days. At every point, they were professional and responsible. A flight cancellation delayed our return by one day. Ev... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great Transportation company, Carlos Meffe Transport Coordinator got me best transporter and best price. My bucket truck was transported from Cabot, Arkansas to South New Jersey in less than 48 hours... See more
Company replied
Excellent experience, a very good company to deal with. They got me a transporter super fast, no waiting, easy pick up of my vehicle and quick drop off 4 days later (from NJ to NM). Good follow ups vi... See more
Company replied
I used auto star to transport my Subaru from Boston to California. M Alexander was the driver and he and the company was as timely as possible with pickup and delivery, and kept me posted with d... See more
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Company details
Written by the company
Offering the highest rated services in the car shipping and auto transport industry AutoStar has grown a strong reputation on reliability and transparency. Fill in quote request form on this page and a Transport Coordinator will happily call you today.
Contact info
80 SW 8th St, 33130, Miami, United States
- 888-802-8250
- info@autostartransport.com
- autostartransport.com
4.5
Excellent
295 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 91% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy transaction
Easy transaction. Driver was very courteous and friendly. Car was delivered in the time promised. Would definitely use again.
19 March 2025
Unprompted review
Reply from AutoStar Transport Express
Juan Acosta @ 786-228-5057: Hi Timothy! Thank you for taking your time to share your experience. We are so glad to hear your transport experience was great. It is always great to hear positive feedback from our customers that all our efforts are both recognized and appreciated. My team and I always strive to provide the best service possible. Glad to help. And if you ever need us, feel free to call me. It's my pleasure to assist. I can be reached at (786) 228-5057 or (888) 802-8250 Ext. 2260 or via email juan.acosta@autostartransport.com. Thanks!
Thank you Very Much to my Rodrigo…
Thank you Very Much to my Rodrigo Franca my coordinator for Arranging my Vehicle to be transported everything is at Satisfactory , Excellent and professional thanks again🌟🌟🌟🌟🌟 Delivery on time with Excellent Service
19 March 2025
Unprompted review
Reply from AutoStar Transport Express
Rodrigo Franca @ 786-725-5994: Hey Betty, thank you for reaching out and providing us with valuable feedback. Our customers' feedback guides our business and helps us keep improving the service we provide. We're thrilled that you had a 5-star experience with AutoStar Transport Express. When you, your family or friends want a worry-free transport for your vehicle, please contact Rod at 786-725-5994 or 888-802-8250 x4211 or by email at rodrigo.franca@autostartransport.com.
Reply from AutoStar Transport Express
Thank you so much for the great review! We are very happy to hear that the transportation went smoothly and you are satisfied with the service. We always make sure to work with reputable carriers to guarantee great service to our customers. If you or any of your friends need to transport a vehicle, please contact us at 888-802-8250.
Ed was awesome
Ed was awesome. Would use this service again. Was inexpensive and my car was taken care of.
18 February 2025
Unprompted review
Reply from AutoStar Transport Express
Eduardo Troconis @ 786-228-5569: Hey Mona, thank you very much for the nice review and thank you for the opportunity to earn your business. Your satisfaction with our carrier is because the carriers we use must maintain a 95% customer service rating or better. If you or any family members or friends need our services in the future feel free to contact me:†toll-free number 888-802-8250 x 2249 / direct line 786-228-5569 / email: eduardo.troconis@autostartransport.com
Great transport
Great transport, had no issues at all. The driver was very courteous, understanding and very helpful.
11 March 2025
Unprompted review
Reply from AutoStar Transport Express
Sean Hancock @ 786 228 5243: Thank you, Sudheer, for the feedback. Much appreciated. I'm glad you were happy with our service. It was a pleasure to help with this move and we would be more than happy to assist you or anybody you know in the future. If you or any of your friends need to transport a vehicle please contact me at 786 228 5243 or 888 802 8250 ext 4219 or by email sean.hancock@autostartransport.com. Thanks again!
Customer Service
The delivery of my vehicle was on time and the customer service was great.
13 February 2025
Unprompted review
Reply from AutoStar Transport Express
Tony Salvini @ 786-228-5234: Hi Victoria! Thank you for taking the time to leave us a review, it is a nice reflection of the effort and dedication that we put towards our work. If you ever need transportation services, please feel more than free to reach out and we will get it done for you. Tony.salvini@autostartransport.com / 888-802-8250 ext 4209, 786 228 5234.
Excellent Auto Transport Company to Work With.
I was extremely satisfied with the entire process with AutoStar. Initial contact was made by an individual during his vacation time, whom I had left a message with. I later was contacted by someone he had designated as a sub. The cost was reasonably priced and the service, communications, and delivery were excellent.
Getting the car to my home was also done with total professionalism. My contact communicated the ETA and the car arrived on time and with no damage. Would highly recommend AutoStar for any auto transport needs.
28 January 2025
Unprompted review
Reply from AutoStar Transport Express
Daniel Troconis @ 786-464-8184: Hi Charles, thank you very much for the nice review and thank you for the opportunity to earn your business. Your satisfaction with our carrier is because the carriers we use must maintain a 95% customer service rating or better. If you or any family members or friends need our services in the future feel free to
Not reliable
Well, the rating might change in the near future, but for now is a 1 out of 5, I used there services for shipping my car and used from door to port service from them. Once they contacted me to get my car at the port, unfortunately it was a disaster, left both key fobs in the car and it was locked, so no way to open it of course, also its a hybrid plug in car so, if they don't shut off the car properly the battery will drain making it difficult and almost impossible to open my car since the keys were inside and the car was locked and no battery... also in the car was left eith the windows open about 2 inches and it was raining the whole week, so the car also got wet inside, the car also had a bunch of scratches and marks on the body and the front windshield was cracked which that alone cost with labor is more than $6,000+..
So i submitted a claim and lets see how they actually service their customers.
14 February 2025
Unprompted review
Reply from AutoStar Transport Express
We’re sorry to hear about your concerns regarding your shipment. At AutoStar Transport Express, we take customer satisfaction seriously and work hard to ensure smooth deliveries. However, we have not received any direct communication from you regarding these issues.
We strongly encourage you to reach out to our team so we can better understand your situation and provide any necessary assistance. Your experience is important to us, and we’d appreciate the opportunity to work towards a resolution.
Looking forward to hearing from you soon.
Great service and delivery
30 January 2025
Unprompted review
Reply from AutoStar Transport Express
Sofia Wolf @ 786-871-0091: Hello Fernando, Thank you for providing feedback on your transport experience. Customer feedback drives our business. We thank you for shipping with us and spending the time to leave this valuable and helpful review. When you, your family, or your friends want worry-free transport for a vehicle, please contact Sofia at 888-802-8250 x4205, 786-871-0091 or by email at sofia.wolf@autostartransport.com.
Very satisfied customer
From the first time I contacted them for a quote through the delivery of my car, the service was excellent. I made several changes to my plans and they were handled politely and successfully. The car was delivered on time. I would definitely recommend them.
10 February 2025
Unprompted review
Reply from AutoStar Transport Express
Carlos Meffe @ 786-725-2239: Thank you Martin, for the feedback. Much appreciated. I'm glad you were happy with our service. It was a pleasure to help with this move and we would be more than happy to assist you or anybody you know in the future. If you or any of your friends need to transport a vehicle please contact me at 786-725-2239 or 888 802 8250 ext 2250 or by email carlos.meffe@autostartransport.com. Thanks again!
Five Star Excellence!
Our experience with AutoStar was fantastic from start to finish. Couldn't have been better. We recommend them in the highest degree. Excellent!
21 February 2025
Unprompted review
Reply from AutoStar Transport Express
Steven Miller @ 786-871-0071: Hi Nicholas!
Thank you for taking the time out of your schedule to post this review. I am pleased that everything went according to plan. It was a pleasure working with you and earning your business! If you or anybody you know needs a vehicle transported, please feel free to contact me directly on 786-871-0071, 888-802-8250 x 2223, or via email steven.miller@autostartransport.com
Great company
They communicated the whole time and answered all of the questions we had.
31 January 2025
Unprompted review
Reply from AutoStar Transport Express
Thank you so much for the great review! We are very happy to hear that the transportation went smoothly and you are satisfied with the service. We always make sure to work with reputable carriers to guarantee great service to our customers. If you or any of your friends need to transport a vehicle, please contact us at 888-802-8250.
Great Service & Communication
AutoStar did everything on time and in a professional manner. Great communication every step along the way
19 February 2025
Unprompted review
Reply from AutoStar Transport Express
Rodrigo Franca @ 786-725-5994: Hey Nick, thank you for reaching out and providing us with valuable feedback. Our customers' feedback guides our business and helps us keep improving the service we provide. We're thrilled that you had a 5-star experience with AutoStar Transport Express. When you, your family or friends want a worry-free transport for your vehicle, please contact Rod at 786-725-5994 or 888-802-8250 x4211 or by email at rodrigo.franca@autostartransport.com.
I had a great experience transporting…
I had a great experience transporting my car from Columbus, Ohio, to New Jersey. The process was easy, fast, and convenient, with no unexpected fees or charges. The driver communicated well and arrived right on time. I highly recommend Auto Star Transport Express.
27 February 2025
Unprompted review
Reply from AutoStar Transport Express
Tony Salvini @ 786-228-5234: Hey Yousum! Thank you for taking the time to leave us a review, it is a nice reflection of the effort and dedication that we put towards our work. If you ever need transportation services, please feel more than free to reach out and we will get it done for you. Tony.salvini@autostartransport.com / 888-802-8250 ext 4209, 786 228 5234.
Thank you for the fantastic service!
13 January 2025
Unprompted review
Reply from AutoStar Transport Express
Valerie @ 786-871-0019: Thank you for taking the time to leave such a great review. I appreciate for the opportunity to earn your business. We at AutoStar Transport Express work hard to help and accommodate to our customer's needs and try to make the transport as easy as possible for them. If you or anyone you know need assistance with a future transportation, please feel free to email me at valerie.barriga@autostartransport.com or text at 888-802-8250 Ext 2252 or 786-871-0019. Thanks!
Excellent Job
Transporter showed up, he was very friendly and explained everything. He took photos and asked if I had any questions. I was so pleased I'll have them do the return transport. Great Job!!!
21 February 2025
Unprompted review
Reply from AutoStar Transport Express
Mike Velez @ 786 725-5988: Hello William, Thank you for such an amazing review! much appreciated. We pride ourselves on great customer service from our office and the carriers’ drivers. I'm glad you were happy with the service. Remember, if you or anyone else you know needs to transport a vehicle in the future, please feel free to give them my contact information: +1 786 725-5988, (888) 802-8250 Ext. 2245 or email me at mike.velez@autostartransport.com. Thank you again for choosing Autostar Transport Express, Best Regards.
Excellent Service, Great Experience
Excellent service, communication, follow ups... everything on time and on schedule! great experience!!!
28 February 2025
Unprompted review
Reply from AutoStar Transport Express
We're pleased to hear about your excellent experience with AutoStar Transport Express. Thank you for sharing your feedback!
The quote I got was what I paid, no hidden costs
The quote I got was what I paid. There were no unexpected charges or hidden fees. The driver that picked up my car was the same that delivered my car which was cool. The communication was great and it was cool that I could track my car's progress online using the tracking tool. Just as easy as tracking a package. Overall I am 100% satisfied. I definitely recommend AutoStar Transport Express and will use them again in the future if I need to ship a Car, SUV, Truck, etc.
25 January 2025
Unprompted review
Reply from AutoStar Transport Express
Juan Acosta @ 786-228-5057: Hi Brady! Thank you for taking your time to share your experience. We are so glad to hear your transport experience was great. It is always great to hear positive feedback from our customers that all our efforts are both recognized and appreciated. My team and I always strive to provide the best service possible. Glad to help. And if you ever need us, feel free to call me. It's my pleasure to assist. I can be reached at (786) 228-5057 or (888) 802-8250 Ext. 2260 or via email juan.acosta@autostartransport.com. Thanks!
Great transport company
I've worked with the same Auto Star rep through multiple companies I've worked at and she's always been super helpful, quick with answers, and provides competitive prices.
17 January 2025
Unprompted review
Reply from AutoStar Transport Express
Yasmin Sairally @ 786-725-5995: Thanks Chris for the nice review. We are very happy to hear that the transportation went smoothly and you are satisfied with the service. We always make sure to work with reputable carriers to guarantee great service to our customers. If you have any friends or family looking for help to ship a vehicle, please don't hesitate to call me on the toll-free number 888 802 8250 ext 2233, or directly at 786-725-5995, or by email to yasmin.sairally@autostartransport.com
Transport
Our transport was handled with the utmost professionalism. We were apprised of all details as the transport was on the road. Driver was courteous and professional. Would use in the future or recommend to others!!
29 January 2025
Unprompted review
Reply from AutoStar Transport Express
Daniel Troconis @ 786-464-8184: Hi Ben, thank you very much for the nice review and thank you for the opportunity to earn your business. Your satisfaction with our carrier is because the carriers we use must maintain a 95% customer service rating or better. If you or any family members or friends need our services in the future feel free to contact me: toll-free number 888-802-8250 x 2236 / direct line 786-464-8184 / email: daniel.troconis@autostartransport.com
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