Autoscratch Reviews 

1,602
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 180 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and polite staff, highlighting their efficiency and friendly demeanor. Many people noted the excellent quality of the repairs, often stating that their cars looked brand new and that the damage was completely invisible. The service is frequently described as outstanding, with consumers appreciating the convenience of at-home repairs and the prompt response times. Reviewers also found the pricing to be very fair and reasonable, often saving them money compared to traditional body shops. The products used and the final results consistently exceeded expectations, even for difficult color matches or deep scratches.

What people talk about most

Service

Users describe positive interactions with service, consistently praising the professionalism, efficiency, and... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, efficiency, and... See more

Quality

Customers consistently report positive experiences with the quality of repairs, often describing the work as... See more

Product

Consumers find the product to be highly effective, with many reviewers expressing delight that their cars... See more

Price

People report positive experiences with pricing, consistently finding it fair, reasonable, and competitive.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had my car repaired today by Terry. Extremely professional and very polite. He has done an amazing job on my Mercedes rear bumper scuff. I have always been apprehensive about allowing anyone to c... See more

Rated 5 out of 5 stars

We had Tom visit us this afternoon for an underneath scrape on our car. He was very polite, turned up exactly on time, gave an estimate on how long the job would take and gave clear instructions on w... See more

Rated 5 out of 5 stars

Craig arrived early and in poor weather too! Very pleasant guy who gave me sound advice before repairing my badly scratched bumper. Did a fantastic job and made it look brand new!Excellent work at a g... See more

Rated 5 out of 5 stars

Craig in Liverpool was fantastic with repainting my little Fiesta. After a stressful weekend competed by a beautiful scratch all over the left passenger side and above the tyre (worth of being dis... See more


5.0

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

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5.0

All reviews

(1,602)

172 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommended

Came on Monday even though I only contacted them that weekend. Prompt service. Car repairer was polite and did a really good job. Also, cheapest quote by far.

15 June 2026
Unprompted review
Rated 5 out of 5 stars

Great job

Craig arrived on time, did a great job and even helped buff out a few marks on my bumper. Prices were very reasonable and quick to reply via whatsapp. 5/5. Would recommend and use services again

11 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service and repair

Excellent Service and repair

Craig contacted me to ask if ok he arrived early did a excellent repair on our Mercedes looked like new would recommend Autoscratch and Craig for the service they provided and very competitively priced repair

8 June 2026
Unprompted review
Rated 4 out of 5 stars

My car looks brand new

My car looks brand new! I can’t thank Craig and Terry enough for their hard work. I would definitely recommend this company.

5 June 2026
Unprompted review
Rated 5 out of 5 stars

Craig was brilliant :)

After an initial hiccup on a previous visit by someone else, Craig drove a lot of miles to come and fix my car, he arrived on time as promised and gave me the faith that my car would be restored back to her old self and he did exactly that. He was very personable and I could tell he is very skilled at his job and put a lot of care into it. Thanks again Craig :)

5 June 2026
Unprompted review
Rated 5 out of 5 stars

I had Craig out back in April to fix up…

I had Craig out back in April to fix up my old car before it was due to be returned and I can’t thank him enough!!! I had a really deep scratch on the side of my car and also a really bad one underneath the front bumper which after he had fixed the car literally looked brand new.
I originally only booked in for the two scratches on the car but a few days after booking in had noticed a few more minor scratches I was worried over with the car going back to which Craig also agreed to fix for me!
I honestly can’t recommend him enough service right to your doorstep and left with my 4 year old car looking brand new!
A few of my neighbours had even noticed how good the work was and had reached out to me for his contact details.
Thank you so much again !

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Craig is brilliant

Craig is brilliant. A completely knowledgeable chap who achieves the best results. Unfortunately I’m prone to scratches so I’ll be back without hesitation. Cheers to you and your family.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Great job. No hassle.

Craig did a great job on our cars, including repairs to scuffs that we hadn’t even noticed ourselves. Apart from the repair work, he was friendly, easy to deal with and respectful to ours and our neighbours’ properties.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Work

Absolutely amazing service from Craig today. Three panels (some with relatively deep scratches) all repaired to a high standard. Even with bad weather Craig did a spot on job. Great customer service, arriving when he said and getting the job done within hours. Reasonably priced too! Thanks so much Craig.

13 May 2026
Unprompted review
Rated 5 out of 5 stars

Very pleased with end results!

Booked Autoscratch to repair two separate scuffs on my car (one from a HGV colliding alongside my rear bumper and one from scuffing the front bumper on a post. Craig arrived as planned and on time and got straight to work. All he needed was a power supply and half a bucket of hot water and I was able to just leave him to it. 1.5 hours later and you’d never know the damage was there to begin with! I’d highly recommend AutoScratch. I got a few quotes from local repairers and AutoScratch were by far the cheapest. Thanks Craig

11 May 2026
Unprompted review

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