Autoscratch Reviews 

1,613
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 186 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, noting its efficiency, convenience, and professionalism from start to finish, often with prompt arrivals and on-site repairs. Many people highlight the staff's friendly and professional approach, noting their helpfulness. The quality of the repair work is frequently described as outstanding, with cars looking brand new and damage becoming undetectable, achieving high standards. Consumers also appreciate the fair and reasonable pricing, often finding quotes competitive and affordable. Overall, people are extremely satisfied with the results and would readily recommend the company's services to others.

What people talk about most

Service

Clients share positive opinions on service, consistently highlighting its professionalism, efficiency, and... See more

Staff

Customers had positive experiences with staff, frequently praising their professionalism, efficiency, and... See more

Quality

Reviewers mention positive feedback about quality, with many customers consistently praising the high... See more

Product

Consumers find the product to be positive, with many reviewers stating their cars look brand new or as good... See more

Price

Reviewers highlight positive aspects of price, consistently finding the pricing to be fair, reasonable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Craig in Liverpool was fantastic with repainting my little Fiesta. After a stressful weekend competed by a beautiful scratch all over the left passenger side and above the tyre (worth of being dis... See more

Rated 5 out of 5 stars

Craig arrived on time and made eveyrhing possible in terms of the small space outside our home to ensure he was going to get the job done. The job itself is fantastic due to a difficult colour match... See more

Rated 5 out of 5 stars

Great service from start to finish. Craig arrived on time. Friendly, efficient, and professional. Perfect job. All scratches are done and gone. Looks like new again. A very good and fair price, job... See more

Rated 5 out of 5 stars

I couldn’t be happier with the repair work done on my car by Craig. This is the second time I’ve used his services, and once again he didn’t disappoint. He came straight to my house, which was super c... See more


5.0

Excellent

TrustScore 5 out of 5

2K reviews

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5.0

All reviews

(1,613)

184 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Contacted them late in the day.

Contacted them late in the day.
They were very quick in getting back to me and even better they could do the repair the next morning ( some kind indervidual had scraped my sons new car in a car park while it was unintended) repair needed on rear wheel arch. Tom turned up noticed a scuff also to the door handle and said he would repair that for me included in the quoted price.
He arrived on time as far as I can tell his work is excellent so feel I need to sing his praises. Plus the car was only out of action for a few hours.
Well done

6 August 2025
Unprompted review
Rated 5 out of 5 stars

Superb service.

Excellent service from Craig.I was surprised that my queries were even answered in the evening and weekend. The quote was the cheapest and the appointment was within days of my original enquiry. Craig arrived well on time and did an impeccable job on the scuffs/scratches on the rear panel. You would not know that the car has had an encounter with a post! No hesitation in recommending Autoscratch.

4 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service and quality

Saw the reviews online so gave Autoscratch a try. Scratches on 2 panels needed fixing and contacted company by WhatsApp. Quick response and quote. Just needed to send some pics. Booked me in quickly. Tom did an excellent job. He worked efficiently and the result was brilliant - literally looks like new. Good price and very pleased with the process from start to finish. Would highly recommend Tom and Autoscratch. Steve

29 July 2025
Unprompted review
Rated 5 out of 5 stars

Scuff repair

Communication with Autoscratch was great and I was able to promptly get a booking with Craig. Upon arrival he was very friendly, and repaired the scuffs on my car swiftly, leaving it looking as good as new. Thank you so much!

1 August 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Tom from Autoscratch in Leeds did a great job removing a scratch from two door panels - and at no etra charge polished out a bit extra on a third panel that I hadn't noticed. Very propmpt response to my initial email, and were able to do it the next morning. Excellent price too - highly recommended.

22 July 2025
Unprompted review
Rated 5 out of 5 stars

A Great Job by Autoscratch!

I had a minor accident that left some scratches above the rear wheel on the driver’s side of my car. I contacted Autoscratch and was impressed they could come out the very next day. The technician, Andy, arrived promptly and completed the work in just an hour. All the scratches were expertly repaired, and the paintwork now looks as good as new — genuinely flawless. Andy was tidy, professional, and clearly skilled at what he does.
The cost was far more reasonable than going through a traditional body shop. A great service from start to finish.

22 July 2025
Unprompted review
Rated 5 out of 5 stars

Scuffs and Scratches

We were visited by Craig from Autoscratch to repair some scuffs and scratches to my front bumper.His manner was impeccable and he put me at ease straight away.The job was completed in a timely manner and all waste materials were cleared up.He invited me to inspect the job on completion and I found it to be perfect.Well done Craig and well done Autoscratch.

17 July 2025
Unprompted review
Rated 5 out of 5 stars

Great service

From initial call to technician Andy pulling off my drive these guys were a pleasure to deal with all done within a few hours start to finish at a competitive price, would highly recommend. Cheers guys.

14 July 2025
Unprompted review
Rated 5 out of 5 stars

My car was scratched over night along…

My car was scratched over night along two panels, having got various qoutes I found autoscratch offered a fair price for the job and was able to complete the repair at home and in time frame I needed.
Craig from autoscratch arrived on time, assessed the damage, was very personable,polite and professional. Craig completed the repair to a high standard gave advice on maintaining the repair and left the area he was working clean and tidy. I was very stressed about the whole process but autoscratch and Craig made the experience stress free. I would definitely recommend Craig at autoscratch to complete your repair.

9 July 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Had a great experience with Craig! He arrived promptly and checked with the concierge to find the best place to carry out the work. The scratches are completely gone, and he even took the time to fix a couple of dents that weren’t included in the original quote. Super impressed with the quality of the job and the attention to detail. Would definitely recommend.

7 July 2025
Rated 5 out of 5 stars

Good job.

Craig called out to repair a bumper scuff which was quite deep. Gave me a quote and said it would take couple of hours. Craig turned up on time and had the work completed in a hour and a half and for the price quoted. Really pleasant guy. Would recommend.

2 July 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Called Craig on my friends recommendation after I went into someone else - he was able to accommodate the communication between us on the situation and fix both cars quickly to make them look brand new! Really helpful and able to book us in quickly, highly recommended *****

17 June 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Craig restored my keyed RAV4 to its former glory today. This is the second time - I hope I will not need his services again anytime soon! - and the quality is top notch and the price very reasonable. Much recommended.

1 July 2025
Unprompted review
Rated 5 out of 5 stars

Top job!

Craig did a great job! Competitively priced quote, great communication. Standard of work was excellent and carried out in the time scale specified. Everything left clean and tidy. What a great job from a great bloke!

30 June 2025
Unprompted review

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