I found this store to be excellent
I found this store to be excellent, offering competitive prices. I purchased a new Thule roof box at a significant discount, which ended up costing less than a used one from our local market, even with shipping included to Lithuania. After placing my order, I was informed of a mistake in calculating the delivery cost, which was initially quoted at 50 EUR but turned out to be over 120 EUR+VAT. However, the seller assured me that they would cover the extra cost themselves because every customer is important to them. The customer support provided was exceptional; the staff were proactive in addressing customer queries and even provided regular updates on the delivery status, although I hadn't specifically asked for them. The shipping took approximately 9 days from Italy to Lithuania, and the package arrived intact. I highly recommend shopping from this store. Best of luck with your business!
Reply from Autoricambi SanMauro
Thank you so much for your wonderful feedback! We're thrilled to hear that you had a positive experience with our store, from the competitive pricing to the customer support. We always strive to provide exceptional service and transparent communication, and we're glad that our efforts resonated with you. We understand that shipping costs can be a surprise, and we're happy we could resolve that for your satisfaction. Your recommendation means a lot to us, and we look forward to serving you again in the future. Best wishes to you too!