Auto Reisen 🚗 Reviews 13,100

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, competitive pricing, and the quality of the vehicles. Many highlight the helpful and friendly staff, along with the ease of the pick-up and drop-off processes. People appreciate the transparency, noting the absence of hidden fees and the inclusion of full insurance at affordable rates. However, some customers also noted occasional issues, such as a car having a slightly smaller trunk than desired or a minor problem with tire pressure. A few people mentioned isolated incidents with staff, describing them as lazy or unfriendly, or experiencing delays with paperwork and key collection.

What people talk about most

Service

Reviewers consistently express satisfaction with the service. Customers frequently highlight the fast,... See more

Price

People report positive experiences with price, consistently finding them competitive and attractive.... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, friendliness, and... See more

Product

Customers consistently note positive experiences with the product. Reviewers frequently praise the... See more

Quality

Clients share positive opinions on quality, consistently praising the good condition of the cars, which are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Overall, 5*, however, pay a little attention to the air pressure in your tyres. The front tyre was a little low. But I was still able to drive for a week. I apologise, I have no experience with car ma... See more

Rated 5 out of 5 stars

Fast and efficient service, vehicles are well equipped and the type required. Prices very competitive. A relative who also hired with them at the same time as me, had a flat battery problem and the ca... See more

Rated 5 out of 5 stars

Use Autoreisen every time we travel to Lanzarote and can honestly say we never have any issues. Great customer service excellent prices and good quality cars. I had to cancel and rebook after the airl... See more

Rated 5 out of 5 stars

Top Service! You know a company's worth when you have a problem and they solve it, which they did! My husband got severe back problems, couldn't drive anymore and they swiftly helped us with ao the... See more


Company details

  1. Car Rental Agency

Information provided by various external sources

LOS EMAIL DE RESERVAS: reservas@autoreisen.es bookings@autoreisen.es buchungs@autoreisen.es


Contact info

4.9

Excellent

TrustScore 5 out of 5

13K reviews

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Rated 4 out of 5 stars

Good service.

The service was great and we picked up the car quickly from the airport. Having booked a mid-sized car for 5 adults and cases the car we got was a little small - so best to check that you will have space if a family booking.

14 April 2026
Rated 5 out of 5 stars

Great experience

Quick pickup from the airport, hassle free return, car was in good condition - I can 100% recommend this company :)

14 April 2026
Rated 5 out of 5 stars

N.1 car rental in the Canary Islands

We always use Auto Reisen during our holidays, especially in the Canary Islands. I cannot recommend enough this company for their services.
Fair prices, easy booking process, transparency and great customer service.

13 April 2026
Rated 5 out of 5 stars

Simply amazing

Simply amazing. Honest and fair company. Transparent rules. [absolutely no practice of fake claims, no hidden costs]. Can’t recommend it enough.

13 April 2026
Rated 5 out of 5 stars

Thank you,Auto Reisen

Thank you,Auto Reisen! The process of taking and leaving the car was very smooth! The car was in perfect condition.
Definitely, recommend!

12 April 2026
Rated 5 out of 5 stars

Best car company ever

Best car company ever! Very quick car given, very easy return and great car to drive! No credit card needed and none deposit taken! Will recommend to all friends😊

12 April 2026

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