Conflicting emails both within the same minute - 'out of stock, wait a week' and 'on it's way'? Apparently an upgrade so I'm guessing that covers the 'out of stock' aspect. Tracking with 'shop' did... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The process was quick and easy. Delivery times were met. Was a very positive experience.
The product is good
Comes I great condition visiblely, I haven't used it so I can't say if it is working 100 percent, but overall delivery and appearance it looks great and seems to be functioning well
Company details
Written by the company
"AUSTRALIA'S #1 OBD2 SCAN TOOL PROVIDER" Auto Lines Australia are the leading supplier of OBD2 scanner for all makes and models of vehicles. Buy high quality OBD2 code reader & scanner online on Australia. All Quality OBD2 Scanner for all makes and models of vehicle's. Australian Stock & Support Provided
Contact info
Power Street, 2761, Glendenning, Australia
- +61490496067
- helpme@autolines.com.au
- autolines.com.au
3.9
Great
196 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
You didn't have the product I wanted…
You didn't have the product I wanted but you offered me a superior version for no extra cost. You processed the order quickly, and I'm very satisfied.
24 May 2024
Product arrived as expected
Product arrived as expected. Great price. A little too long on delivery but I think it’s due international shipping.
1 April 2024
Scam company
Scam company
No tracking
No communication
Paid for express no postage
No email response
No one answers the phone
AVOID
17 April 2024
Unprompted review
Ordered on Wednesday
Ordered on Wednesday, paid for express post. Received the following week. Would not have paid for express post if I wasn’t going to receive it the same week. Tried contacting them but no response.
21 March 2024
Excellent merchandise and speedy…
Excellent merchandise and speedy delivery. A real pleasure to do business with.
AAA+++
14 March 2024
Excellent
Fast and easy postage product was everything i was expecting highly recommended buying from
6 March 2024
Item was mark in stock when purchased
Item was mark in stock when purchased
But wasn’t in stock had to wait more then two weeks did receive free gift but looks like it came straight from wish
Will not return
22 February 2024
Hassle free purchase and quality product
Product exactly as ordered with express postage. Product was suitably packed and arrived quicker than expected. Stress free purchase and very happy with transaction.
4 March 2024
Cr629
Item launch cr629 works well easy to use.
Seller highly recommended buy through them.
29 February 2024
Terrible Customer Service
Purchased a tyre pressure monitor that was faulty. It then took nearly 2 months from date of purchase to receiving a refund. Customer Service was awful. Communication is terrible & most times taking 24 hours to respond. I asked for a refund & they said they were trying to help me rectify the problem but at no time did they communicate that to me. I know you can’t please everyone but this was the worst online experience I have ever experienced.
8 January 2024
Perfect many thanks
12 February 2024
OBD Reader
I was initially sent a different component to what I had ordered.
After emailing Autolines they arranged the correct component FOC and sent it to me.
Great to see this type of service.
8 February 2024
Unprompted review
Good Result
We did have an issue about being 'express' delivered, when I emailed and said I was concerned it was not being delivered they refund the 'express' charge and still delivered 'express'.
They did all they could to help fix the problem.
24 January 2024
Great product and received quickly from…
Great product and received quickly from order.
19 January 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.