Ordered a part for my mini 31st March, simply a JCW replacement badge for the boot. The website started that delivery would be with in 3-5 days. On day 5 I still hadn’t received anything, so I go... See more
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See what reviewers are saying
Excellent customer service from start to finish, but the prices are extremely high. I would have made a few purchases if it wasn't so expensive. I understand its original parts, but if we are not goin... See more
This useless company started to spam me after I bought tyres on blackcircles. Never bought anything from them. They don’t have an unsubscribe link in their email and responding “unsubscribe” does not... See more
Great service & customer care. I tried everywhere to get a new wheel for my lovely old Volvo. Autofixa to the rescue!☺ My new wheel arrived sooner than expected after a short delay. I was kept updated... See more
Company details
Contact info
11, The Green, TW9 1PX, Richmond, Surrey, United Kingdom
- support@autofixa.com
- autofixa.com
Inaccurate Info On Website
Ordered a part for my mini 31st March, simply a JCW replacement badge for the boot.
The website started that delivery would be with in 3-5 days.
On day 5 I still hadn’t received anything, so I got in touch on the 7th April.
The reply that I received was that they needed my VIN number, and then it would be sent.
It took ME, to get in touch days later, to be told this information! So probably 10-15 days until order is received, your website needs a to be accurate to reflect this!
The rep ‘Arsen’ was very condescending and rude.
This useless company started to spam me…
This useless company started to spam me after I bought tyres on blackcircles. Never bought anything from them. They don’t have an unsubscribe link in their email and responding “unsubscribe” does not work. STOP SPAMING people with your useless emails!!!!!
bought original items quick delivery…
bought original items quick delivery and bang on service. would definitely recommend to all family and friends.
Excellent Service
Excellent service and parts are what I expected.
Special mention to Tanya for her help throughout the ordering and shipment process as she ensured everything is in place for the shipment to arrive successfully.
Everything was very clear and easy to…
Everything was very clear and easy to use on their website. I purchased a scuttle pad for my Renault Scenic. Thought about buying second had elsewhere, but I wanted to pay for a new part, and went through Autofixa. The part arrived fairly quickly (3 days) and it has been fitted by my local garage without any issues.
Great service with a high level of customer support
I had been struggling with a rear fuse box cover on my Discovery Sport and the local authorised dealer was being awkward as I wanted to fit it myself(1 minute job) and the diagrams were difficult to identify whether it was the correct part and if it turned out to be wrong they would not give a refund
Autofixa went out of their way to identify the correct part and offered a full refund if it did not fit.
They kept me fully informed and the part was received very promptly.
Great for hard to find car parts
Excellent
I don't normally write reviews but Stan deserves a mention. Very friendly, quick to respond to chat/email and helped me find the right part. I wouldn't hesitate to shop at Autofixa again.
Fantastic service. Recommend
If not for Stan on the chat who helped me find the parts, then Tanya on the email who confirmed stock, I wouldn't have placed my order. Well done guys, I know where to go to if I ever need parts. Credit to the business
Great price and excellent customer service
Had real difficulty finding the part I needed until I enquired on Autofixa. Stan was excellent with his customer service and knowledge. Part now ordered at a great price. Thanks Stan 👍
Service ok, doesn't ship outside uk
Service ok, not happy that you don't ship outside UK. You have the only available part in Europe.
Excellent service Iwould use them again
I was looking for parking lights for my Peugeot 605
I was looking for parking lights for my 31 year old Peugeot 605 and since there were no pictures on the website to confirm if it was the correct part Stan assisted me very professionally with my query.
Excellent service and communication
Excellent service and communication
Stan was very thorough in making sure I ordered the correct part
Part came within 2 days of ordering
Extremely professional experience
thank you for help
Perfect in every way
Perfect in every way, so helpful and efficient.
100% recommend using this company there…
100% recommend using this company there very helpful and get you to the right parts you need for your car. There is nothing that is to much for the great company 5 star help.
Simple process
Unfamiliar with ordering car parts, I found the Autofixa process really easy and straightforward to use - great service, thank you!
Ten minute job
I spent all morning on a score of sites looking for a replacement door trim for my Berlingo and finally came across Autofixa. I used the live chat and had it all sorted and paid for in ten minutes. Great service.
Got the right part and fast
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