Auto Claim Specialists Reviews 

384
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for effectively managing insurance claims and securing fair compensation, often exceeding initial offers from insurance providers. People frequently highlight the team's professionalism, efficiency, and expertise in navigating complex insurance processes. Reviewers also commend the excellent customer service, noting clear communication and a supportive approach throughout the entire process. While the overall sentiment is highly positive, some customers noted that the claim resolution process could sometimes take a significant amount of time.

What people talk about most

Claim

People report positive experiences with claim assistance, especially when dealing with total loss claims or... See more

Service

Reviewers highlight positive aspects of service, consistently praising their expertise in navigating the... See more

Staff

Consumers find staff to be positive, highlighting their professionalism, honesty, and willingness to educate... See more

Customer service

Customers had positive experiences with customer service, highlighting the team's knowledge, professionalism,... See more

Customer communications

Clients share ambiguous opinions on contact, with many reviewers highly recommending contacting Auto Claims... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Honesty from the very beginning. They took over from day one and handled EVERYTHING. Such a relief and much needed. I was so exhausted arguing with the insurance company about obvious common sense top... See more

Company replied

Rated 5 out of 5 stars

Auto Claim Specialists assisted with getting damages covered by our insurance carrier after a major weather event. They will work within the legal contract of your insurance policy so that your right... See more

Company replied

Rated 5 out of 5 stars

Auto Claim Specialists came through in a BIG WAY and got the full quoted repair amount for my Santa Fe!! I was extremely stressed after Progressive only offered to pay $2,460.24 for repairs that... See more

Company replied

Rated 5 out of 5 stars

The insurance companies use third party accident adjusters. These adjusters are lazy and rely on KBB or Edmonds to evaluate your vehicles worth. They do not use dealerships or online seller informatio... See more

Company replied


Company details

  1. Insurance Agency
  2. Financial Consultant

Written by the company

As licensed Public Insurance Adjusters, we are experienced in negotiating claims with insurance companies. We have teamed up with Vehicle Value Experts for access to the best vehicle valuing tool available. Together, with the best knowledge and the best negotiating skills, we can ensure a fair settlement of your auto claim.


Contact info

4.9

Excellent

TrustScore 5 out of 5

384 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(384)

45 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Almost everyone I spoke with was…

Almost everyone I spoke with was helpful and explained procedures and answered my questions.

28 February 2025
Auto Claim Specialists logo

Reply from Auto Claim Specialists

Thank you so much for taking time to issue us a review. We truly appreciate your business.

Sincerely,

Robert McDorman

Rated 5 out of 5 stars

Honesty from the very beginning

Honesty from the very beginning. They took over from day one and handled EVERYTHING. Such a relief and much needed. I was so exhausted arguing with the insurance company about obvious common sense topics. I never had to deal with them again. They were able to get my vehicle valued at least $6000 dollars higher than the insurance hallucinated it to actually cost. I would hire them anytime. Easy to reach, always polite and professional, extremely fair priced. Worth every penny and honestly they absolutely deserve it.

2 July 2025
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Reply from Auto Claim Specialists

Thank you so much for taking time to issue us a review. We truly appreciate your business. We hope you never need us again in the future. However if the unfortunate happens. Please give us a call.

Sincerely,

Robert McDorman

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. They did a great job.

30 October 2025
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Reply from Auto Claim Specialists

Thank you so much for taking time to issue us a review. We truly appreciate your business.

Sincerely,

Robert McDorman

Rated 5 out of 5 stars

Quick claim

They take care everything from the start to finish.

28 May 2025
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Reply from Auto Claim Specialists

Thank you so much for taking time to issue us a review. We truly appreciate your business.

Sincerely,

Robert McDorman

Rated 5 out of 5 stars

They did an amazing job

They did an amazing job. Made sure I got took care every step of the way!!

30 March 2025
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Reply from Auto Claim Specialists

Thank you so much for taking time to issue us a review. We truly appreciate your business.

Sincerely,

Robert McDorman

Rated 5 out of 5 stars

Auto Claim Specialists came through in…

Auto Claim Specialists came through in a BIG WAY and got the full quoted repair amount for my Santa Fe!! I was extremely stressed after Progressive only offered to pay $2,460.24 for repairs that cost $15,913.77 and didn't know what to do until my mechanic recommended I contact Auto Claim Specialists.

I will not hesitate to contract with them again if ever needed.

Thank you again Auto Claim Specialists for taking care of those that the insurance companies try to bamboozle.

30 April 2025
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Reply from Auto Claim Specialists

Thank you so much for taking time to issue us a review. We truly appreciate your business. We hope you never need us in the future. However, if the unexpected happens. Please give us a call.

Sincerely,

Robert McDorman

Rated 5 out of 5 stars

Thank you....

30 October 2025
Auto Claim Specialists logo

Reply from Auto Claim Specialists

Thank you so much for taking time to issue us a review. We truly appreciate your business.

Sincerely,

Robert McDorman

Rated 5 out of 5 stars

Great resource

Great company

30 October 2025
Auto Claim Specialists logo

Reply from Auto Claim Specialists

Thank you so much for taking time to issue us a review. We truly appreciate your business.

Sincerely,

Robert McDorman

Rated 5 out of 5 stars

Easy Process

Easy Process, good turn out.

20 January 2025
Auto Claim Specialists logo

Reply from Auto Claim Specialists

Thank you so much for taking time to issue us a review. We truly appreciate your business.

Sincerely,

Robert McDorman

Rated 5 out of 5 stars

I am grateful another diminishing value…

I am grateful another diminishing value agent referred me to these guys (that speaks for itself when someone in your same industry & profession refers to you instead of keeping the work trusting it can be better handled) … my case was complex so the other diminishing guy trusted that these guys would get the job done. They in fact did, I am forever grateful for them. If I should ever need a service like this again I will be back here. They move efficiently, effectively & professionally. Organized and trustworthy business. I truly thank God for them and hope they will continue to grow in business and stay around for a long time. Thanks guys

31 October 2024
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Reply from Auto Claim Specialists

Thank you so much for taking the time to issue us a review. We truly appreciate your business.

Sincerely,

Robert McDorman

Rated 5 out of 5 stars

Very quick and efficient

Very quick and efficient. Did what they said they could do.

26 May 2025
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Reply from Auto Claim Specialists

Thanks so much for taking time to issue us a review. We truly appreciate your business. Please do let us know if we can help in the future.

Sincerely,

Robert McDorman

Rated 2 out of 5 stars

Poor response to questions and rep did…

Poor response to questions and rep did not call back in a timely manner.

24 October 2025
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Reply from Auto Claim Specialists

I am sorry to hear you are unhappy with us. Our reputation is very important to me. I looked through the notes on your file, and they state that you were out of the country from time to time when we tried to reach you. I apologize for any breakdown in communication on our part. Please forgive us.

Sincerely,

Robert McDorman

Rated 5 out of 5 stars

They are very good at what they do.

Auto Claim Specialists assisted with getting damages covered by our insurance carrier after a major weather event. They will work within the legal contract of your insurance policy so that your rights to be covered fairly are met. Their small fee was well worth what all they were able to do.

20 November 2024
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Reply from Auto Claim Specialists

Thank you so much for taking the time to issue us a review. This means a lot to us, and the potential future clients who are considering our help. These client reviews are the key to our success, Thanks. Please let us know if we can help in the future.

Sincerely,

Robert McDorman

Rated 5 out of 5 stars

Upfront

Upfront, Fast and easy. Liberty Mutual attempted to glue it back together and Auto Claim Specialists stepped in. Car was repaired at the shop I PICKED ! After all their nonsense, delays and even letters, ACS did the job !
When you pay for insurance you should not have to deal with aggravation.

23 February 2025
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Reply from Auto Claim Specialists

Thank you so much for taking time to issue us a review, We truly appreciate this. Our future clients always look to these reviews to see how other clients feel about us. Thanks again for taking the time.

Sincerely,

Robert McDorman

Rated 5 out of 5 stars

Great experience! Give them a try

The associate I spoke to walked me through the entire process. It was quick, easy, and I ultimately ended up with an appraisal value that I felt good about! I highly recommend.

29 May 2025
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Reply from Auto Claim Specialists

Thank you so much for taking time to issue us a review. We cherish your business and appreciate you so much.

Sincerely,

Robert McDorman

Rated 5 out of 5 stars

Simply the Best

Auto Claims Specialists are the leaders in their field. They are simply the best.

23 October 2025
Auto Claim Specialists logo

Reply from Auto Claim Specialists

Thank you so much for taking the time to issue us a review. We truly appreciate you and your team. Potential future clients always look to our prior clients reviews and comments before selecting us to help. Client referrals are the key to our success. Please do let us know if we can help in anyway.

Sincerely,

Robert McDorman

Rated 5 out of 5 stars

This has been an awesome experience

This has been an awesome experience. I highly recommend Auto Claim Specialist. When the insurance companies refuse to properly cover a loss, don’t hesitate to contact these guy to make the carrier pay you fairly.

31 May 2025
Auto Claim Specialists logo

Reply from Auto Claim Specialists

Thank you so much for taking the time to issue us a review. We truly appreciate your business and referrals. Our potential future clients always look to the reviews and comments from prior clients before selecting us to help them. Thank you so much for your vote of confidence.

Sincerely,

Robert McDorman

Rated 5 out of 5 stars

Working with Auto Claim Specialists was…

Working with Auto Claim Specialists was very easy and although the claim itself took a while to resolve, the Auto Claim Specialists were quick to reply to me and notified me when a change occured. I highly recommend them to anyone who is filing an auto claim!

21 October 2025
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Reply from Auto Claim Specialists

Thank you so much for leaving us a review. We appreciate your business.

Sincerely,

Robert McDorman

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