Autochoice BristolReviews 

53
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Absolute cowboys of the highest order. Bought a car, was told it would be a week to prep. Took a month as they allegedly found a gearbox fault. Still to this day not had proof of the completed work de... See more

Rated 5 out of 5 stars

Did a deal with Autochoice for Audi A5. Josh and the team were fantastic and a pleasure to work with. All questions were answered instantly and impeccably. The showroom is wonderful so definitel... See more

Rated 5 out of 5 stars

Came in looking for a family car after visiting various other garages and car showrooms. Josh gave us exceptional customer service, by the far the best we recieved from any other garage. Josh helpt us... See more

Rated 5 out of 5 stars

I found my car online 2012 TDI golf and travelled to garage, to take a look and test drive. Car was clean, low mileage and in good condition in and out. Excellent sales team (Adam and Jeff ) we're... See more

Company details

  1. Used Car Dealer

Written by the company

Autochoice Bristol has over 150 used cars for sale from our Feeder Road dealership in Bristol. We select premium used cars and provide main dealer service to Bristol and South West England. From BMW, Mercedes, Jaguar, Audi, Renault, Peugeot, Ford, Kia, Mini, Range Rover we have them all.


Contact info

4.1

Great

TrustScore 4 out of 5

53 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(53)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick turn around

Had a bad experience with a previous garage hot picked up in the new car test drove it back to the garage then within an hour I was out the door nothing is ever too much for this garage highly recommended.

6 November 2024
Unprompted review
Rated 5 out of 5 stars

Happy customer

I found my car online 2012 TDI golf and travelled to garage, to take a look and test drive.
Car was clean, low mileage and in good condition in and out.
Excellent sales team (Adam and Jeff ) we're very help full, the advertisement accurate information..honnest and professional.
I bought my car with full service, full MOT and guarantee..
I m very happy, well recommend.

10 October 2024
Unprompted review
Rated 5 out of 5 stars

There are not really enough words to…

There are not really enough words to say thankyou to the team at Autochoice. We were literally among friends when we walked in here, like we have know you all years. We met Adam first then Josh and Karl who all gave us a fantastic experience when buying our cars, not to mention Jeff the owner who is just remarkable. From walking in we had no pressure whatsoever, just sound and solid information and advice. It has been an absolute pleasure to meet you all. We will highly reccomend to anyone who is looking for their new car. This is so different from any other dealership we have gone to. We are proud to have met you all, and purchased our cars with you.

13 September 2024
Unprompted review
Rated 5 out of 5 stars

Mercedes CLA

From going to view to collecting our new car from Autochoice the experience was fantastic Adam was without doubt the best person we could have wished for he was informative,honest, and made the whole deal a wonderful experience the car was exactly as described,wonderfully presented and drove like a dream, I would highly recommend this place to my family and friendsThomas Martin from stratford upon avon.

13 September 2024
Unprompted review
Rated 4 out of 5 stars

Very pleased return customers

Having been delighted with a car we bought from autochoice 5 years ago we looked at their stock online when we needed a replacement. We saw something we liked and reserved it. We were very pleased to get a phone call confirming our reservation and arranging a date to see the car (with no commitment). Adam was very friendly and honest with us about some unresolved issues with the car. There was a longer delay than anticipated and some miscommunication which resulted in us coming to test drive the car when it wasn't ready but Josh did his best to sort things out. He and Adam were both very keen that we should be happy with our purchase. We are. We are also pleased that autochoice are collecting our previous car and giving us a fair price for it.

30 August 2024
Unprompted review
Rated 5 out of 5 stars

Great dealership - lovely stock

Picked up an S3 last month from Josh. Great service, not at all pushy and the PDI spotted a few faults that were all sorted prior to collection. Would 100% recommend for anyone in the area and wider for their next car.

17 August 2024
Unprompted review
Rated 5 out of 5 stars

I've used Autochoice for all my vehicle…

I've used Autochoice for all my vehicle requirements spanning over the last 20 years . I've always been given excellent service and advice.
Nothing has ever been too much trouble for the staff to deal with which is always dealt with in a professional and friendly manner.
I Recommend this car outlet 💯 and shall be returning for my next vehicle 😀

11 August 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding experience

We recently bought a car from Autochoice Bristol and the whole experience was outstanding from seeing the car on their website to driving it away.
We did a part exchange and were given a very fair price for ours by Adam who was extremely friendly and not at all pushy (like some sales people we have dealt with in the past). He sorted everything so we could drive away the same day happy in our new car.
I would highly recommend Autochoice Bristol if your looking for a car and would definitely go back to them in the future.

25 July 2024
Unprompted review
Rated 5 out of 5 stars

Great service, lovely people

I came to Auto choice in Bristol last week to have a look at a car, the same day looking i ended up buying the car. I was so happy with the fantastic service given by Josh Massarella! I can definitely see Josh loves his job, and it makes the experience of buying a product so much better.
He was so understand and patient about all the questions i asked him; he was so descriptive about everything to do with the car and just in general a great guy!
All the team did an amazing job with making sure i was satisfied, and it was just in general a lovely environment.
I will definitely be recommending AutoChoice to anyone in the future.
I didn’t feel pressured to buy my car or make any rational decisions there and then.

29 July 2024
Unprompted review
Rated 5 out of 5 stars

Very friendly and very professional

Very friendly and very professional. Gave me multiple options and advises . I got approval for the car finance in about 15 minutes and all the process was about half an hour. The car was in a very good condition and will have warranty 3 years. For me it was an excellent service and I will sincerely recommend them.

28 July 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional service all round

Came in looking for a family car after visiting various other garages and car showrooms. Josh gave us exceptional customer service, by the far the best we recieved from any other garage. Josh helpt us find a suitable car, arrange a finance, offered a great warranty deal, plus much more. The whole team there really did go above and beyond! Auto Choice Bristol will be the first place I return to In the future for my next car. Thank you Josh and the team

8 July 2024
Unprompted review
Rated 5 out of 5 stars

What a team

What a team ! Not only did I call at like 2pm saying I want to purchase a car blind , I wanted finance on it and I wanted to pick it up after work the same day. Well they pulled it out the bag and went above and beyond . They even stayed open an hour and a half later as I was so late. The car was just as described and is a dream. Highly recommended:)

6 June 2024
Unprompted review
Rated 5 out of 5 stars

I bought a Skoda from Autochoice a few…

I bought a Skoda from Autochoice a few days ago n love the vehicle.
Adam dealt with the trade in and arranged the car to be delivered to me in Preston. Very polite and professional service. Definitely 5 Stars service ⭐️⭐️⭐️⭐️⭐️

28 May 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look