First purchase was great, fast and great car. Second purchase is bad, the car smokes heavily, the service bill to repair the engine is around 2000 EUR. The good part is that they agreed... See more
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See what reviewers are saying
We started our activity as a company with Auto1 and everything went smoothly since the beginning. The delivery of cars and documents is pretty fast, the customer support is great. But we had some iss... See more
I had a great experience with Auto1,i bought 3 cars and everething was according to my expectativa. They are serious and i will definitely buy more cars from them!
I started to buy cars from auto1 starting with 2018. It’s right sometime there are unexpected problems with more damages acording to the presentation but every time my agent provided me support for so... See more
Company details
Written by the company
AUTO1.com is Europe’s largest wholesale platform for used cars. More than 60,000 car dealers in over 30 countries actively digitize their used car business with AUTO1.com technologies and services. Buyers have access to a cross-brand inventory of over 30,000 inspected used cars. Sellers, including dealers, manufacturers, leasing, and rental car companies, have the opportunity to market vehicles digitally to the dealer network. Our Europe-wide logistics network with more than 300 logistics partners enables fast international trading at competitive prices. All services are available to our partners 24 hours a day, seven days a week, without hidden fees, or minimum purchase or sell requirements.
Contact info
Bergmannstraße 72, 10961, Berlin, Germany
- auto1.com
3.8
Great
4K reviews
No history of asking for reviews
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MISSING KATALYSATOR
after 3 weeks waiting for auto1.com to answer my complaining ticket , they compensate me with just 450 euro for a MISSING KATALYSATOR TO A TOYOTA AURIS....SO LETS BE CLEAR: THEY SEND ME A TOYOTA AURIS WITHOUT KATALYSATOR ,AND AFTER 3 WEEKS OF WAITING TO ANSWER MY COMPLAINING TICKET THEY COMPENSATE ME JUST 450 EURO , AND FOR A KATALYSATOR TO PUT IT BACK TS WILL COST ME 1800 EURO..HOW'S THAT AUTO1 ?....ARE U F...G KIDDING ME ?....BESIDE THIS LIKE A BONUS FOR ME: THE CAR LOOKS LIEMA PIG HOUSE + HAVE THE ENGINE SHIELD BROKEN + AC RADIOATOR ITS BROKEN......FOR THIS CAR A PAYD AUTO1 10.000 EURO.....SO FOR ALL OF YOU WHO'S READING THIS ...JUST QUIT AUTO1...WHO WANTS I HAVE ALL EVIDENCES: MOVIES AND PICTURES EMAILS !!!..I WILL SEND THEM WHOEVER WANTS TO SEE IM NOT BULLSHITING
1 November 2022
Unprompted review
Reply from AUTO1.com
Dear Cristian, we regret the fact that you were not satisfied with our services.
To find a solution and to improve continuously we would like to hear the specific case.
Unfortunately, we have not been successful in reaching you.
We would appreciate a detailed explanation of the problem which you can send via the contact form, stating the email address of your AUTO1.com account.
Our team will reach out to you and will do their best to support you. Thank you!
I have both good and bad experiences
I have both good and bad experiences. 20% of the delivered cars have some kind of fault that is not described. This, unfortunately, drags down all the positivity, because there is no compensation or for them to admit their mistake. All costs are to be borne by you. The question arises, why do they even have the option to file a complaint? Nothing is decided in favor of the client anyway.
27 July 2022
Unprompted review
Everything's great
16 June 2022
Unprompted review
Nice company
31 May 2022
Unprompted review
un grand merci a sebastien pannetier…
un grand merci a sebastien pannetier pour son professionnalisme et merci auto1
13 May 2022
Unprompted review
Reply from AUTO1.com
Bonjour M.MUGUET,
Merci pour cet excellent commentaire qui ravira Sébastien. Nous vous souhaitons d'excellents achats sur notre plateforme.
En vous remerciant.
L'équipe Auto1
Quality cars
Quality cars. Very good platform and helpful account manager.
25 March 2022
Unprompted review
Everything went perfect
Everything went perfect. I found the car, I like it, I called my account manager and he was very helpful. All the informations on the Auto1 Platform were correct. It's for the second time when I buy and for sure it's not the last time. Keep up the good work!
25 March 2022
Unprompted review
Very organized and correct company.
Very organized and correct company.
Thanks of course to our Account Manager, Tonislav Georgiev!
25 March 2022
Unprompted review
Great company
Great company. You can trust that they wil deliver the expected quality of the car
2 March 2022
Unprompted review
I recommend it to everyone,
I recommend it to everyone,
great site offers a lot of good and we had a great contact.
24 February 2022
Unprompted review
Excellent service, flawless communication
We are pleased with the service provided, the car is in good condition. All the communication was flawless with the agent. Thank you for an amazing collaboration.
24 February 2022
Unprompted review
Good trade partner!
23 February 2022
Unprompted review
They are doing good job
23 February 2022
Unprompted review
"The platform is easy to use
"The platform is easy to use, big amount of cars to chose and a professional account managers to support the purchases"
23 February 2022
Unprompted review
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