AuthenticWatches.com Reviews 404

TrustScore 3 out of 5

3.0

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Rated 5 out of 5 stars

I have purchased FOUR high end watches (Cartier - Breitling - Glashutte - Ulysse Nardin) from Authentic Watches. All have been EXACTLY as described and shipping was lickity split.. NO ISSUES. AW is my... See more

Rated 1 out of 5 stars

Buyer beware. Please ask in writing that you are buying a complete watch before payment. I had an incident where I purchased a new store display Rolex Datejust but later discovered a link is missing.... See more

Company replied

Rated 1 out of 5 stars

This company has been selling Breitling blue face chronoliners for years and ask $10000 a pop. There is no escrow involved or a guarantee that you can get a refund if you are not satisfied. There is n... See more

Company replied

Rated 4 out of 5 stars

Ordered 2 watches, both arrived in good condition in a timely fashion. Prices and watches were as expected. This was my third time ordering from authentic watches and it has always been like this. I’... See more

Company replied

Company details

  1. Watch Store
  2. Jewelry Store

Information provided by various external sources

AuthenticWatches.com offers free overnight shipping & lowest prices on all swiss luxury watches such as TAG Heuer, Rolex, Longines, Breitling, Omega and more...


Contact info

3.0

Average

TrustScore 3 out of 5

404 reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Rolex Datejust

The response by the company was good. Each email took between 1 hour and 24 hours to respond, I appreciated that. They answered my questions and shipping happened quickly. I used the bank wire option and I was hesitant about sending my money, but they were good about responding to my concerns and I got the discount for using bank wire.

When I received the Datejust, some of the 4 center links already had slight hairline scuffs on them. It was only visible in daylight and it would cost more to send it back and have another one sent out than to just have it polished myself, so I did not send it back and that is why they lost one star. It was sold as brand new, not a dealer worn or slightly used watch, so I was disappointed. However, as I said, they were small and I could have them easily polished so it was not worth the hassle to send it back and incur fees.

The watch works well, it was slow the first few months I wore it. The more I wore it, the better time it kept. I am very happy with the watch and their customer service by email even during COVID times. I was just slightly saddened that it had some hairline scratches, when sold as a new watch.

18 October 2020
Rated 5 out of 5 stars

good seller

I come from japan. this is a good shop. I could buy a good watch with excellent price. I want to get Chopard Mille Miglia especially Gold watch. I'm looking forward to start a big sale.

17 October 2020
Rated 5 out of 5 stars

I was looking for an Omega Aqua Terra…

I was looking for an Omega Aqua Terra and purchased from Authentic Watches. The price I got on the watch and the purchasing experience were were both fantastic.
The Omega came with original packaging also.
I'm a watch collector and have dealt with a competitor of Authentic Watches but the experience at Authentic watches was top notch.
I would not hesitate to buy from these good people again and I will.

17 October 2020
Rated 5 out of 5 stars

Something I have always wanted

Finally decided to buy the watch I had desired for so long.
Searched around and found AuthenticWatches.
Best prices, really helpful, a trouble free and easily expedited experience for my purchase.
No regrets.
Thank you.

16 October 2020
Rated 5 out of 5 stars

great job

I odereded an omega as a gift for my daughter. It arrived on time and was the real deal. She loved it and it was far less than anywhere else

16 October 2020
Rated 3 out of 5 stars

I requested an appraisal of watch for…

I requested an appraisal of watch for my insurance co and asked for replacement value not purchase price . I was denied and forwarded a receipt. If watch is lost or stolen I will have to pay the difference. Other jewelers always provide the replacement value !
Thank U

16 October 2020
Rated 4 out of 5 stars

Ordered 2 watches

Ordered 2 watches, both arrived in good condition in a timely fashion. Prices and watches were as expected. This was my third time ordering from authentic watches and it has always been like this. I’m giving a four star review instead of five based on prices being a little higher then at an AD but this is to be expected from a Grey market dealer.
I would recommend this store.

16 October 2020
AuthenticWatches.com logo

Reply from AuthenticWatches.com

Thank you for your review and your purchases! We are slightly concerned/confused about your statement that we have been more expensive than an AD. You have purchased 4 items from us and each one was sold at very significantly lower prices than the retail prices at an AD. Your total savings off of retail has been in excess of $4,700 vs. if you had purchased from an AD. Thank you!

Rated 5 out of 5 stars

Highly Recommend

I highly recommend buying from this site. The customer service is excellent and they shipped my watch overnight. I had a great buying experience and will definitely recommend/buy again in the future. Thank you!

15 October 2020

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