Authenticgoth Reviews 168

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 34 reviews, reviewers had a great experience with this company. Customers consistently praise the products for their aesthetic appeal and high quality, often noting that items look even better in person than in pictures. Many people appreciate the unique designs and the comfortable fit of the clothing, with several expressing their satisfaction with various dresses, tops, and pants. However, some customers also noted minor issues with certain items, such as pants lacking pockets or being a bit tight around the waist. A few other people also felt that sizing was not always accurate according to the provided charts.

What people talk about most

Product

Reviewers express high satisfaction with the product, frequently praising the quality, fit, and aesthetic.... See more

Quality

People report positive experiences with quality. Customers consistently praise the high quality of the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

These pants are pretty awesome for the most part! The only complaint is that they are a little tight around the waist. Also, I wish these pants had pockets so I can put my personal items in. Unfortuna... See more

Rated 5 out of 5 stars

The Fairyscape dress by authenticgoth is a stunning piece. This slim-fit, strapless sheath dress features a flattering empire waistline and mini length. The lace patchwork decoration adds a delicate,... See more

Rated 5 out of 5 stars

Authentic Goth has beautiful and unique pieces! The dress I received was high quality and it fit wonderfully on me. The website is easy to navigate and pleasing to the eye. Customer service was also q... See more


Company details

  1. Clothing Store

Written by the company

Authentic goth is an inclusive brand inspired by the reals of darkness with a strong focus on sustainability, authenticity and individuality.


Contact info

3.8

Great

TrustScore 4 out of 5

168 reviews

5-star
4-star
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2-star
1-star

Replied to 12% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Amazing top 💕💕💕

Amazing,the order arrived quite quickly, everything came perfect, the right size, it fit me pretty well, I really liked the figure it makes me, it gave like vibes of a medieval video game, I loved it, perfect for my makeups looks :) ❗️❗️🩷🩷🩷

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Product

The product was well made and fut perfectly! Communication was really nice

26 March 2026
Unprompted review
Rated 5 out of 5 stars

AUTHENTIC GOTH EXPERIENCE

During my experience with AUTHENTIC GOTH I had some little difficulties on the ship, but they helped me in most lovely way possible AND FAST! . Loved the product as well super comfy! 💗 would buy again !

26 March 2026
Unprompted review
Rated 5 out of 5 stars

authentic goth

i loved my top that i got the material was great, overall it was just so beautiful.. I recommend authentic goth too all of my close friends. love them!!

21 March 2026
Unprompted review
Rated 1 out of 5 stars

A joke of a company

These people don't even receive one star in my opinion. I bought two items of clothes which were pretty pricey. I spent $120 on two items plus the shipping. The sizing was all jacked up so I sent it back and they acknowledge they got my items back but then never returned my money. Now customer service won't reply or give me my refund. I repeat do not buy from this company! They will steal from you. I have sent them all of the proof they need and they still won't reply. I wish this would allow me to attach pictures because it would bury these people.

UPDATE: I got on their webpage and got on the live chat . I left it open for over FOUR HOURS , GUYS!!! still no response. They claim they have 24/7 customer service but you have better response talking to a brick wall.

16 February 2026
Unprompted review
Rated 1 out of 5 stars

Complete scam

Complete scam - ordered and paid and product never arrived. sent numerous emails querying the delays and requesting refund which were acknowledged initially but now ignored.

29 November 2025
Rated 5 out of 5 stars

I love this brand!!

I love how easy it is to navigate the website, how fast my things get delivered, how good every piece is, and how beautiful the pieces look. I’ve ordered a couple of times from them before and they’ve never disappointed. I share this website with my family and my friends as well on social media because they’re just amazing!

22 January 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant buisness

I'm an ambassador for this company and i absolutely love the clothes it is amazing thank you so muchhh, communication was well always open to talk, the size is absolutely perfect and it's not like shein when the arms are tight absolutely comfy and I felt confident and myself

31 December 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely Goth-geous

Absolutely Goth-geous! 🖤
The attention, the service, the beautiful website and the product, everything was absolutely incredible, I loved everything!

The quality was just right, the delivery and fit sizing was perfect

16 December 2025
Unprompted review
Rated 1 out of 5 stars

Dropshipping dangerous scam

My girlfriend receive an offer from them 40 % for a command in exchange to become an ambassador.

It took me 2 min to show her that all of their product were from SHEIN or Amazon for quarter of the price for the same original product on Amazon .

Ma copine a reçu une offre de leur part : 40 % de réduction sur une commande en échange de son rôle d'ambassadrice.

Il m'a fallu deux minutes pour lui montrer que tous leurs produits étaient disponibles chez SHEIN ou Amazon pour un quart du prix.

8 December 2025
Unprompted review
Rated 5 out of 5 stars

Feeling valued as a customer

I've ordered a lot of things from Authentic Goth and I'm very satisfied. The clothing is exactly as pictured, and sometimes even better. The fabrics are comfortable to wear, the quality is good, and the price is reasonable. If there are any problems, such as incorrect sizing, returns, or questions, Authentic Goth is always reliable and very helpful; they always try to accommodate you. I always feel valued as a customer there.

8 November 2025
Unprompted review
Rated 5 out of 5 stars

Authentic goth

I love my authentic goth clothes! The communication and patience from the employees was absolutely incredible. I can definitely recommend

4 October 2025
Unprompted review
Rated 1 out of 5 stars

My package never arrived you guys…

My package never arrived you guys didn’t even tell me anything about my package they blocked me on instagram so I couldn’t contact them anymore absolutely terrible never again

13 September 2025
Authenticgoth logo

Reply from Authenticgoth

Hi Cyra,
We’re really sorry for the trouble with your order and for the confusion about Instagram.
Please email us your order number at authentic.professionel@gmail.com so we can check what happened and help you as fast as possible.
We didn’t block you — we recently changed our Instagram account. You can contact us anytime on ig at @authentic_goth.main

Rated 1 out of 5 stars

quality sucks

i asked for a return because the quality wasn’t what i thought it was. and they never got back to me. email, website or anything and no one ever got back to me

19 August 2025
Rated 4 out of 5 stars

Star Design Pants

These pants are pretty awesome for the most part! The only complaint is that they are a little tight around the waist. Also, I wish these pants had pockets so I can put my personal items in. Unfortunately they don’t have pockets. But other than that, they look great! I love the star design on them, it looks awesome!!! Thank you Authentic Goth for these pants and for being an awesome brand!!!!!

18 July 2025

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