Australian Beauty School Reviews 

919
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 32 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being extremely sweet, caring, and exceptionally thorough during all individual consultation sessions. Reviewers often highlight how patient, flexible, and welcoming the team members are, which instantly calms any initial nerves and creates a wonderful, comfortable atmosphere. People consistently mention that the online enrolment process is remarkably smooth, very easy, and completely stress-free from start to finish. Consumers also deeply appreciate the continuous personalized guidance, warm encouragement, and constant reassurance, which helps everyone feel genuinely confident and fully supported while taking big steps in their careers.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, noting that team members are incredibly supportive, kind, and... See more

Customer service

Reviewers mention positive feedback about customer service, expressing deep gratitude for the helpful and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mia was incredible with me and my grandmother. She made everything so clear and she was extremely sweet and caring. Honestly the sweetest person I’ve ever had when it comes to enquiries and help desk... See more

Company replied

Rated 5 out of 5 stars

Did anyone else speak with Mia? Because how lucky are you if you did, what a wonderful soul she is! Mia completely put my mind at ease, answered my many questions, made onboarding so easy by working... See more

Company replied

Rated 5 out of 5 stars

I spoke with Rhiannon when looking for information on the course, and she answered every single question I had, reassured any personal doubts I had and overall was just very personable and kind. I’m n... See more

Company replied

Rated 5 out of 5 stars

Spoke with Mia! She’s absolutely incredible, so patient and so flexible, willing to work with your schedule!! She is so thorough and so transparent about everything related to the ASB and enrolment pr... See more

Company replied


Company details

Written by the company

We believe that education is more than cramming yourself into a crowded classroom. The future is digital, which is why we’ve tapped into the huge potential online learning offers to bring you a broad range of tutoring on a single platform. Because our ethos is that beauty therapy education should be accessible to individuals from all backgrounds, be flexible and fit into all lifestyles and, most importantly, should include only the highest quality training. That’s also why we’ve partnered with the best of the best in Australia’s beauty scene. These leading industry experts have helped curate the course content to ensure you get the most up to date information and the highest calibre of coaching available on the market. Our team has worked extensively in their fields and studied at senior levels, and through Australian Beauty School have come together to design online courses which are A) easy to follow and B) perfect for both beginners and intermediate learners. So whether you’re new to this industry or are already in the process of building your beauty empire, we welcome you to join our community and begin your journey with us today.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

919 reviews

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No recent history of asking for reviews

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4.7

All reviews

(919)

24 reviews in the last 12 months

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Rated 5 out of 5 stars

Customer service is excellent

Customer service is excellent. If there is a definition of what great customer service is, Emilia, Bridget and the rest of the team should be beside it because these amazing human beings will go to the moon and back to help you start and make you feel welcomed! #micdrop

Excited to start the course, the platform is easy to use, the tutor support is available even on the weekends and they will make sure that they guide you from start to finish. If I can give then more than 5 stars, I will!

31 August 2023
Unprompted review
Australian Beauty School logo

Reply from Australian Beauty School

Hi Charlotte,
Wow, thank you so much for your incredible feedback!
It is true that our tutor team will go to the moon and back to support and guide their students so we're glad that you're happy with their services.
Be sure to keep us updated on your course progress!
Best of luck.
Regards, Australian Beauty School Team.
If you require any further support, please lodge a ticket on https://help.australianbeautyschool.com.au/

Rated 5 out of 5 stars

The Australian Beauty School did such…

The Australian Beauty School did such an amazing job showing how the course works and I had such great help from Emilia and Liz. They are so supportive and as excited as I am for me to start my new course. Couldn’t talk more highly of them!

23 August 2023
Unprompted review
Australian Beauty School logo

Reply from Australian Beauty School

Hi Kam,
We appreciate your kind words.
Best of luck with your course!
Regards, Australian Beauty School Team.
If you require any further support, please lodge a ticket on https://help.australianbeautyschool.com.au/

Rated 5 out of 5 stars

Sophie is a patient person

Sophie is a patient person, she understands your needs and does not judge based on the person and life you have. Has helped me through every step of this course and more, she is a lovely kind person

16 August 2023
Unprompted review
Australian Beauty School logo

Reply from Australian Beauty School

Hi Bianca,
Sophie is an absolute superstar!
We're glad that she was able to guide you every step of the way throughout your studies.
All the best!
Regards, Australian Beauty School Team.
If you require any further support, please lodge a ticket on https://help.australianbeautyschool.com.au/

Rated 5 out of 5 stars

The staff are all so nice

The staff are all so nice, very welcoming and heartfelt, they are so genuine and kind and just all around great people, they really care about their students and it is shown.

10 August 2023
Unprompted review
Australian Beauty School logo

Reply from Australian Beauty School

Hi Rasami,
We aim to put our students first at all times. This is to ensure that they have the best possible chance of becoming fully qualified and job ready.
Thank you for the feedback!
Regards, Australian Beauty School Team.
If you require any further support, please lodge a ticket on https://help.australianbeautyschool.com.au/

Rated 5 out of 5 stars

Super lovely team

Super lovely team, they are very friendly and super supportive! I'm super excited to start my experience in this course!
Thank you to the team I spoke to over yesterday and today!
I strongly suggest having a look at this company/course!

3 August 2023
Unprompted review
Australian Beauty School logo

Reply from Australian Beauty School

Hi Kiara,
Thank you for your amazing feedback and recommendation!
Be sure to keep us updated on your progress.
All the best with your course!
Regards, Australian Beauty School Team.
If you require any further support, please lodge a ticket on https://help.australianbeautyschool.com.au/

Rated 5 out of 5 stars

Very friendly

Very friendly, My welcome and introduction was fantastic! Very informative, my course tutor showed me everything from the overview to the module and assessments. I felt very supported and am so excited to have signed up!

27 July 2023
Unprompted review
Australian Beauty School logo

Reply from Australian Beauty School

Hi Elizabeth,
It's great to hear that you're feeling supported and empowered to tackle your studies!
Best of luck with your new ventures.
Regards, Australian Beauty School Team.
If you require any further support, please lodge a ticket on https://help.australianbeautyschool.com.au/

Rated 5 out of 5 stars

Sophie was very lovely

Sophie was very lovely. You didn’t feel pressured or rushed in anyway. Overall was a great experience

24 July 2023
Unprompted review
Australian Beauty School logo

Reply from Australian Beauty School

Hi Kelley,
Thank you for sharing your positive experience with us!
We're excited to be supporting your throughout your studies.
Good luck!
Regards, Australian Beauty School Team.
If you require any further support, please lodge a ticket on https://help.australianbeautyschool.com.au/

Rated 5 out of 5 stars

Sophie was a great member of staff to…

Sophie was a great member of staff to talk to 100% made me feel confident in my goals 🙌

13 July 2023
Unprompted review
Australian Beauty School logo

Reply from Australian Beauty School

Hi Joanna,
Feeling empowered through studies is always a great feeling!
We're glad Sophie was a pleasure to talk to.
Best of luck!
Regards, Australian Beauty School Team.
If you require any further support, please lodge a ticket on https://help.australianbeautyschool.com.au/

Rated 5 out of 5 stars

Sophie is super sweet and helpful

Sophie is super sweet and helpful. She helped me with all the enrolment and gave me all the information that I need. I’m so excited to start my studies with Australian Beauty School 🥰 thank you so much again ❤️

12 July 2023
Unprompted review
Australian Beauty School logo

Reply from Australian Beauty School

Hi Linh,
Thank you for your wonderful feedback! We're just as excited as you are to see you start your studies with Australian Beauty School. You're most welcome, and we appreciate your kind words. Wishing you all the best in your educational journey!
Regards, Australian Beauty School Team.
If you require any further support, please lodge a ticket on https://help.australianbeautyschool.com.au/

Rated 5 out of 5 stars

Amazing staff

Today I enrolled in a Certificate in Nail Tech with Australian Beauty School. The whole process was super quick and informative and I have Isabelle to thank for the positive experience! She provided excellent service, I was left with no questions to ask. I’m very excited to start my studies 😊

6 July 2023
Unprompted review
Australian Beauty School logo

Reply from Australian Beauty School

Hi Annie,
Congratulations on enrolling in the Certificate in Nail Tech with Australian Beauty School!
We're excited to have you as part of our student community and can't wait to see you thrive in your studies.
Best of luck, and enjoy the exciting journey ahead!
Regards, Australian Beauty School Team.
If you require any further support, please lodge a ticket on https://help.australianbeautyschool.com.au/

Rated 5 out of 5 stars

Helpful

I spoke to Sophie when enrolling into a course, she was very welcoming and knowledgeable about the courses I was interested in and the process and gave me options on what would suit me best. It was a pleasure to speak with her 😊

27 June 2023
Unprompted review
Australian Beauty School logo

Reply from Australian Beauty School

Hi Rachelle,
We're thrilled to hear that you had such a positive experience enrolling in your course! Our team's welcoming and knowledgeable approach is aimed at making the process smooth and enjoyable for students like you. We're delighted that you received the information you needed and were given options to find the course that suits you best. Thank you for choosing us, and we're here to support you as you embark on this exciting learning journey!
Regards, Australian Beauty School Team.
If you require any further support, please lodge a ticket on https://help.australianbeautyschool.com.au/

Rated 5 out of 5 stars

For Beginners

When beginning the course you get a welcome call from the tutor/ teacher. Super lovely and supportive environment, if you need any help they will be there for you and to guid you. Do not be afraid to ask questestions either

23 June 2023
Unprompted review
Australian Beauty School logo

Reply from Australian Beauty School

Hi Maggie,
A warm and supportive welcome call from your tutor sets the tone for a positive learning environment. Feel free to ask questions whenever needed, as we're here to guide and assist you throughout your course.
All the best with your studies!
Regards, Australian Beauty School Team.
If you require any further support, please lodge a ticket on https://help.australianbeautyschool.com.au/

Rated 5 out of 5 stars

Thanks Sophie!

Sophie was very helpful with enrolment and explained everything so clear that I did not have to ask so many questions! Thank you for the warm welcome and I am looking forward to a great course experience.

23 June 2023
Unprompted review
Australian Beauty School logo

Reply from Australian Beauty School

Hi Jazmine,
We're thrilled to hear that you had a smooth and informative enrollment process! Our goal is to ensure clarity and minimize any confusion, so you can focus on the exciting journey ahead. Thank you for acknowledging the warm welcome and expressing your enthusiasm for the course. We're excited to have you on board and look forward to providing you with a great learning experience!
Regards, Australian Beauty School Team.
If you require any further support, please lodge a ticket on https://help.australianbeautyschool.com.au/

Rated 5 out of 5 stars

I had a lovely chat to Elizabeth

I had a lovely chat to Elizabeth, guiding me through the site and helping me sign up. So friendly and supportive!

22 June 2023
Unprompted review
Australian Beauty School logo

Reply from Australian Beauty School

Hi Stephanie,
We're delighted to hear that you had a lovely chat with Elizabeth! It's fantastic that she guided you through the site and assisted you in the sign-up process. Our team takes pride in being friendly and supportive, and we're glad Elizabeth provided you with such a positive experience. Thank you for sharing your feedback, and we're here to support you every step of the way on your learning journey.
Regards, Australian Beauty School Team.
If you require any further support, please lodge a ticket on https://help.australianbeautyschool.com.au/

Rated 5 out of 5 stars

Emilia was so helpful and friendly when…

Emilia was so helpful and friendly when assisting me in enrolling in Make Up Artistry, she explained everything in depth and even took me through the process step by step! Savannah was also extremely nice and helpful in my welcome call, and Emilia even checked in afterwards. Overall an amazing experience, I can't wait to get started!

20 June 2023
Unprompted review
Australian Beauty School logo

Reply from Australian Beauty School

Hi Alex,
Emilia and Savannah deserve a standing ovation for their exceptional support and assistance! It's wonderful to hear that Emilia went above and beyond to guide you through the enrollment process, explaining everything in detail and even providing step-by-step assistance. The warm welcome call from Savannah added an extra touch of kindness to your experience. We're thrilled to have provided you with an amazing enrollment journey, and we're equally excited for you to begin your Make Up Artistry course. Get ready to unleash your creativity and embark on an incredible learning adventure!
Regards, Australian Beauty School Team.
If you require any further support, please lodge a ticket on https://help.australianbeautyschool.com.au/

Rated 5 out of 5 stars

ABS Review

The lady’s at ABS are so welcoming and are so lovely to talk to! They’re very helpful and good at explaining everything and I can’t wait to get started with my course :)

15 June 2023
Unprompted review
Australian Beauty School logo

Reply from Australian Beauty School

Hi Willow,
The lovely ladies at ABS are the masters of creating a warm and welcoming environment! We're thrilled to hear that they were not only friendly but also incredibly helpful in explaining everything to you. Their expertise in guiding you through the process ensures a smooth and enjoyable experience. We share in your excitement as you embark on your course journey and can't wait to see you thrive. Get ready to dive in and make the most of this exciting opportunity!
Regards, Australian Beauty School Team.
If you require any further support, please lodge a ticket on https://help.australianbeautyschool.com.au/

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