Austinpenn Reviews 14

I had a small issue and reached out to support, they got back to me quicker than I thought. That alone made the whole experience feel more trustworthy tbh.

I ordered a “Henley Long Sleeve Pullover,” but the item I received was completely different from what was advertised. The material is clearly not the same, and the stitching, buttons, sleeves, and overall fit are all different as well. The pattern doesn’t match the photos. The one they sent fits like a sack and looks nothing like the product I thought I was buying!
This is a classic "bait-and-switch". Very disappointing experience. Stay away from this company!!!!

The whole vibe of the brand feels clean and easy to follow, nothing overwhelming. I like that it doesn’t try too hard, just simple wearable pieces that fit into everyday use.

The process was smooth overall, didn’t take long to place the order and checkout wasn’t complicated. Delivery timing was reasonable enough, nothing to complain about there.

Quality is alright, sits somewhere in the middle. Not bad at all for everyday use, I’ve definitely had worse from random stores.

If I could negatively rate them, I would. My daughter bought 1 dress. She thought the quality of the dress was poor, thin fabric and inconsistent sizing, looked different than the photo fit wise. She went to return it. You are required to send an email requesting a return label and credit. The email address they provide doesn’t work. Three of us tried sending an email, all were returned, email not found. Out $80.00.

I picked something randomly just to test the brand and yeah, it turned out decent. Might try more later if things stay consistent like this.

Was kinda unsure before ordering, especially with online stores these days. But yeah everything came in good condition and looked pretty close to the photos, so I’m not mad at it.

didn’t expect much tbh. but yeah it’s actually decent

Its just simple stuff that works. nothing too extra, which I actually prefer

I just wanted something easy I can wear without thinking too much, and this worked out fine. The fabric feels light and comfortable, not heavy or awkward, and I like that I don’t have to keep adjusting it all the time.

Its not anything groundbreaking but it does what its supposed to do. Comfortable enough, looks fine and I can wear it regularly without issues.

The material is okay, not like luxury or anything but definitely wearable. I’ve used it a few times already and it still holds up fine

not gonna lie, expected worse. but yeah it’s solid