Austin Natural Mattress Reviews 

Very helpful and knowledgeable sales team.

Bert made everything so easy! It was a painless and enjoyable shopping experience.

Charles Roberts helped me so very much and if I could give 6 stars I would!
Thank you so much for making this quick and easy.

Absolutely terrific experience. Charles was very kind and so helpful!!

I just got my new mattress and I love it! When I went into the store on Burnet Charles was very knowledgeable, helpful, and easy to talk with. There was no pressure and delivery was fast. I will definitely be back for some pillows.

Whenever we need a new mattress, Austin Natural Mattress is our go-to. Mattresses and accessories have been carefully curated by the staff, so we know we are getting a safe product with no off-gassing. We have now purchased 5 mattresses for our growing family, plus sheets, protectors, and pillows with ease and complete satisfaction. Charles has helped us over our last two purchases and we have been more than satisfied with the ease of purchase, delivery, comfort, quality, durability, and safety of our purchases. Wholeheartedly recommend!

Great products and service
Longtime trusted Austin business

Charles was so accommodating to my girlfriend Taylor and I as he took our requests of materials/comfort levels for our purchase and made it super easy to buy our bed. Would recommend anyone looking for a great new bed without the pushy sales techniques come here and work with Charles. He actually knows what he is talking about and is a seasoned 13 yr veteran of this cozy business!

Charles at Austin Natural Mattress is what customer service should be. He was extremely knowledgeable about the mattresses and other products they carry. I never felt the typical sales pressure of buying out of my price range or buying that day. Charles let me walk around (on several different occasions) trying every bed in my price range. Never did he push me towards one specific mattress, he simple answered my questions as I asked them. The result was I purchased a mattress that was not only one I could afford but I feel good about sleeping on because of the materials used to make it. I don't remember the last time I sleep this well and woke up rested and pain free. If your in the market for a new mattress go to Austin Natural Mattress and see Charles.

I have had a great experiences buying from Charles at Austin Natural Mattress. He's straightforward in helping me find the best beds for my needs with no salesy pressure. I'm on my second bed with them, second decade and have loved both. It takes a little while from ordering to delivery, but it it has been worth the wait! Plus I love the pillows and sheets they sell. It's my go-to sleep place.

Maxwell at Austin Natural Mattress has been very helpful with explaining the different types of mattress and what would suit us best. Highly recommend this store for your next purchase.

This is my review...so far. It involves reading about your products and placing an order. I hope it (my review) will be the same after I have slept on one of your mattresses for awhile.

Got the mattress we were looking for. The sales person was friendly and didn't harass.

This was a very easy mattress buying experience. The sales team was helpful but did not pressure us at all. We learned so much about organic mattresses and are very happy we chose to buy from Austin Natural Mattress!

I never expected to learn so much at a mattress store.
Thanks for the organic materials lesson, the physical therapy tips and an awesome mattress!
Me, my wife and my back couldn’t be happier.

; )

An incredible store and wonderful mattresses! First off, EVERYTHING is chemical free! As a consumer, this was HUGE for me. On top of that, the mattresses are BEYOND comfortable!! The attentive and knowledgeable staff were amazing, and I highly recommend that anyone looking for a new mattress come here first!

Purchasing a mattress has always been a hassle for me. I never seem to be able to find just what I am looking for. I went into Austin Natural Mattress, after being referred by a friend who had an amazing experience, and found exactly what I was looking for in no time. They were able to help me make a final decision on a high quality mattress that addressed all my needs. I have had the best nights of sleep with NO BACK PAIN!! I would recommend Austin Natural Mattress to EVERYONE.

Great service! Knowledgeable salespeople! Wonderful experience!

I've been buying here for years. I've ended up getting married, having kids, turning into a real live adult, and I always find myself back here. I love that everything's non-toxic and I've found I have a soft spot for Naturepedic stuff. I have a pillowtop that is DREAMY and I'm so glad I went from a queen to a king. It's a huge difference and so very worth it. This place is great!